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Walter BalducciCommunications ManagerAutomatic TTLock door codes for every guest, every stay.
MessageMind’s AI agent connects to TTLock and gives every guest their own door code for their dates, sent on WhatsApp or in their Airbnb, Booking.com or Vrbo thread. It answers late-night door questions, sends cleaner codes and tells your team when a battery runs low.
Updated
Trusted by teams worldwide
01Door codes
A TTLock code for every stay, sent where the guest booked.
Holiday lets in York, Cornwall and Brighton fill from Airbnb, Booking.com, Vrbo and direct bookings. The AI agent makes a TTLock code that works from check-in to checkout and sends it with your check-in steps in the guest’s booking thread or on WhatsApp, at the hour you set.
- A fresh code for every booking
- Posted in the guest’s own booking thread
- WhatsApp, SMS or email when they booked direct
02Lockout help
Stuck at the door in the rain? Answered in seconds.
It’s pouring, and a guest outside the cottage asks which door has the keypad. The AI agent answers in seconds with your keypad steps, resends the code once it has checked who is asking and, with a TTLock gateway, unlocks the door remotely for a guest who is locked out.
- Keypad steps in plain words
- Codes resent once the booking details match
- Remote unlock through a TTLock gateway
03Stay dates
The code starts at check-in and ends at checkout.
Every code is set for the booked dates, even on a lock with no internet. With a TTLock gateway or a Wi-Fi lock, codes can use digits you choose and times to the minute, move when you approve early check-in or late checkout, and trigger your welcome the moment the guest first opens the door.
- Offline codes for locks without Wi-Fi
- New times for early check-in or late checkout
- A welcome when the door first opens
What you can automate with TTLock.
AI automation for TTLock looks after every guest door: a code for each stay, sent at the right moment and changed when plans change, while your team hears about batteries and alerts.
Gives every stay its own code
- Makes a TTLock code for each booking that works from check-in to checkout.
- Creates offline codes, set to the hour, for locks with no Wi-Fi or gateway.
- Sets digits you choose, timed to the minute, through a TTLock gateway or Wi-Fi lock.
Sends codes where guests booked
- Sends the code with your check-in steps in the Airbnb, Booking.com or Vrbo thread.
- Delivers codes on WhatsApp, SMS or email to guests who booked direct.
- Sends a TTLock app key to guests who would rather open the door with their phone.
Changes codes when plans change
- Moves the code’s times, or issues a fresh code, when you approve early check-in or late checkout.
- Cancels or replaces a code through your TTLock gateway when a booking changes.
Helps guests at the door
- Sends your welcome the moment a guest’s code first opens the door.
- Resends the code and walks guests through the keypad once it has checked who they are.
- Unlocks the door remotely through your TTLock gateway for a verified guest who is locked out.
Opens doors for your team
- Gives cleaners a recurring code for their usual days and hours.
- Sends contractors a one-time code for the visit you have booked.
Keeps your team in the loop
- Tells your team when the evening passes and a guest’s code is still unused.
- Warns your team about low batteries, tamper alerts and repeated wrong codes.
- Reports a door left open when a TTLock door sensor is fitted.
Popular TTLock automations.
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Send each Airbnb guest their TTLock code on arrival morning
When an Airbnb booking reaches its arrival day, the AI agent makes a TTLock code for those exact dates and sends it with your check-in steps in the Airbnb thread. A guest who asks for it a week early hears when it will land, so nobody hunts through messages at the door.
Customer: Can we have the door code now? We arrive on Friday.
AI agent: It comes on Friday morning with your check-in steps, and it works from 3pm until your 10am checkout.
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Let a locked-out guest in at midnight with TTLock remote unlock
A guest writes at midnight that the keypad keeps flashing red. The AI agent checks the booking and the guest’s details, walks them through waking the keypad, and with a TTLock gateway unlocks the door from afar, then tells your team what happened.
Customer: The keypad keeps flashing red and it’s pouring!
AI agent: So sorry about the rain! I’ve opened the door for you, and your code stays the same for the rest of your stay.
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Give your cleaner a weekly TTLock code for changeover days
Your cleaner turns the cottages around every Tuesday and Saturday. The AI agent gives them a recurring TTLock code for those days and hours, sends contractors one-time codes for the visits you book and keeps guest codes apart, so every entry in your TTLock records has a name.
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Send the welcome the moment the guest first opens the door
With a TTLock gateway, the AI agent sees when a guest’s code first opens the front door and sends your welcome with the Wi-Fi and heating tips. If the evening passes with the code unused, your team hears about it and can check in with the guest.
Advanced TTLock automations.
Bookings, payments, calendars and lock alerts all drive your TTLock doors, so codes, cleans and repairs keep pace with every stay.
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Turn a Brevo offer into a Stripe-paid stay with its own TTLock code
- Brevo emails your spring offer to guests who booked direct with you before.
- A returning guest answers on WhatsApp, asking for the cottage over the Easter weekend.
- The AI agent checks Hostaway, quotes the dates and sends a Stripe payment link.
- Once Stripe confirms payment, the stay lands in Hostaway and TTLock gets a code for those nights.
- The code reaches the guest on arrival morning, and Brevo adds them to your returning guests list.
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Let late Booking.com arrivals into your guest house with TTLock codes
- A Booking.com guest asks for an 11pm check-in through a special request.
- The AI agent agrees and creates TTLock codes for the front door and the room.
- Both codes arrive in the Booking.com chat with directions to each door.
- A guest who rings from the doorstep is talked through the keypad once their booking matches.
- Your morning team sees the arrival in the TTLock records before breakfast.
- After checkout, the guest’s Booking.com review gets a reply in your own tone.
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Book a TTLock battery swap in Google Calendar before the next Hostaway arrival
- TTLock reports the garden gate battery at 15 percent on a Tuesday evening.
- The AI agent looks up the next arrival at that cottage in Hostaway.
- It books a battery swap in your handyman’s Google Calendar ahead of that check-in.
- The handyman gets the address, the visit time and a one-time TTLock code on WhatsApp.
- Once the battery reads full again, your team gets a note that the lock is ready.
Made for self check-in on TTLock.
From one cottage with a single keypad lock to a row of flats on gateways, the AI agent handles the codes and the questions around them.
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One routine for every booking site
Airbnb guests, Booking.com guests and people who book on your website all get the right code and steps, at the hour you set for each.
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Clear answers before the code arrives
Guests ask when their code comes, where to park or how to wake the keypad, and get an answer in their own language at any hour.
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Your voice, from one cottage to twenty
Each property keeps its own locks, keypad steps and welcome, and every message still sounds like your business.
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Every lock brand on the TTLock app
Plenty of keypad locks sold under other names run on TTLock. If you manage yours in the TTLock app, the AI agent works with it.
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Your co-host gets the tricky ones
A cold boiler or a guest who needs a hand goes to the right person, with the booking and the whole chat attached.
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Codes and alerts on your phone
Co-hosts and cleaners follow every guest thread and lock alert in the MessageMind app on iOS and Android, or on the web.
How the TTLock AI integration works.
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Connect TTLock
Our team links your TTLock account and your booking channels with you, lock by lock.
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The AI agent learns your doors
It learns each lock, its keypad steps, your check-in times and the rules for cleaners and contractors.
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Codes go out with every booking
Guests get their code where they booked, and your team gets the lock alerts that matter.
At a glance
- Locks
- Every lock brand you run from the TTLock app
- Codes
- Offline codes to the hour, your own digits to the minute with a gateway
- Channels
- Airbnb, Booking.com, Vrbo, WhatsApp, SMS, email, web chat and phone calls
- Bookings from
- Airbnb, Hostaway, Guesty, Lodgify, Hospitable and Uplisting
- Your team
- Lock alerts and guest threads on web, iOS and Android
Built for self check-in stays.
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Holiday let and vacation rental owners
Cottages and flats with keypad locks get a fresh code for every booking, with no trip to the door.
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Serviced apartment operators
Building doors, flat doors and gates on TTLock each open for the right guest on the right dates.
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Guest houses and B&Bs
Rooms on TTLock locks get codes or app keys, so late arrivals let themselves in.
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TTLock with Airbnb, Hostaway and WhatsApp.
Bookings come from Airbnb, Booking.com or your Hostaway account, and each guest gets the code in the thread they already use.
Vrbo
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TTLock guides
TTLock Airbnb integration: questions and answers
Is there an Airbnb integration for TTLock locks?
Yes. MessageMind’s AI agent links your TTLock account with your Airbnb listings: each booking gets its own code for its dates, sent with your check-in steps in the Airbnb thread, and the agent answers the door questions that follow, day or night.
Does every guest get their own door code?
Yes. Each booking gets a code made for its own dates, working from check-in to checkout, so one stay’s code never opens the door for the next. Nothing is typed by hand or reused, and your team sees which code belongs to which booking.
Can guests get their TTLock code on WhatsApp?
Yes. Guests who booked direct can get their code on WhatsApp, SMS or email, and Airbnb, Booking.com and Vrbo guests get it in their booking thread. A guest who later writes on WhatsApp is answered there, with the booking in view.
What happens when a guest checks in early or leaves late?
Once you approve the new time, the guest gets a code that fits it. With a TTLock gateway the AI agent moves the existing code’s times, and on a lock without one it issues a fresh code for the new window, then confirms the change to the guest.
Do TTLock locks need Wi-Fi or a gateway?
Your locks work either way. Offline codes need no internet at the property and are set to the hour for each stay. A TTLock gateway, such as the G2, or a Wi-Fi lock adds your own digits, changes from anywhere, remote unlocking, and live battery and door alerts.
My lock has a different brand name. Will it work?
Yes, when you manage it in the TTLock app. Many smart lock makers build on TTLock and sell under their own names, so a keypad lock bought online often runs on TTLock already, and the AI agent treats it like any other.
Can cleaners and contractors get their own codes?
Yes. Cleaners can have a recurring code for their usual days and hours, and contractors get a one-time code for the visit you book. Guest codes stay separate, so your TTLock records show who came in and when.
What if a guest is locked out at night?
The AI agent answers straight away, checks who is writing against the booking, resends the code and walks them through the keypad. With a TTLock gateway it can also unlock the door remotely, and your team hears about every remote unlock.
How do I set up automatic door codes with TTLock?
Our team sets it up with you: your TTLock account, your booking channels or Hostaway, each lock’s keypad steps and the hour codes go out. Guests need nothing new, and you decide when the AI agent starts sending codes.
How much does an AI agent for TTLock cost?
The cost is set by the MessageMind plan you choose, from its channels to its monthly credits and team members. The pricing page lays out each plan, and our team can recommend one for the number of properties and locks you manage.
Fresh codes for every stay, none typed by hand.
Each guest gets a TTLock code for their own dates and a quick answer at the door.