Official Meta Business Partner

Your automotive
AI front desk.

One AI agent qualifies every lead, books every appointment, handles every follow-up. Every channel, 24/7.

Get Your AI Agent Built Try it now for free
15:24
Chats
Search the entire inbox…
Adam Roberts is managing this conversation
Your Unified Inbox

Manage all your conversations in one place with our Unified MessagingHub. Effortless and efficient, it's designed to keep you connected, always.

Trusted by teams across automotive

  • Top Ranks Auto
    Used car retailer · UK
    Live
  • We Buy Vehicles
    Cash for cars · NZ
    Live
  • Wreck Collect
    Auto wrecker · IE
    Live
  • Choice Auto
    Car dismantler · NZ
    Live
  • Autobits
    Used parts · IE
    Live
The problem

Every silent lead is a test drive somewhere else.

Patterns we see across every dealership, service shop, parts seller, and vehicle buyer we onboard, with the math behind each.

74% of buyers go cold if your first reply takes longer than the next dealer's.

A buyer messages three listings in a row asking "is the BMW X3 still available?". The dealer who replies first books the test drive. The other two get nothing.

100× a day: availability, price, finance, trade-in, parts fitment.

Your front desk repeats the same questions on every lead before a test drive, valuation, service slot, or parts order can move. The inventory check, the trade-in lookup, the fitment confirm, all manual.

1 in 2 inquiries land outside your opening hours.

Test drive bookings, service questions, trade-in valuations, and parts inquiries pile up overnight. By Monday morning the customer has already booked with the dealer who was open Sunday night.

38% of test drives and service bookings are no-shows because nobody followed up.

A test drive, service booking, or pickup slot burns without the customer showing. The 24h reminder, the directions, the prep confirmation, none of them went out.

Four patterns. Your AI front desk handles all four.

A real customer

One customer. Six jobs.

One conversation moves Marcus through every front-desk job your team does, from a Facebook enquiry to a booked test drive, trade-in, and paid handover. The right side lights up which job is happening at each beat.

The 6 jobs your buyers desk can stop doing manually
Inquiry Greets every customer in seconds. Captures rego or VIN, intent (buy, trade, service, parts), routes the conversation.
Qualifying Reads vehicle data, scores condition, location, budget, finance need. Your team gets a clean brief.
Valuation Quotes from your pricing or trade-in policy. Negotiates within the band you set, never beyond it.
Booking Books test drives, service slots, parts collection, or trade-in handover. Drops a Maps pin, captures the brief.
Reminder Confirms the slot 24h ahead, pre-loads payment, manages weather and reschedules without humans.
Follow-up Confirms payment, files paperwork, asks for the review, surfaces the next vehicle or service when the time is right.
Where your customers ask, browse, and call.

One agent. Every channel.

WhatsApp Business
WhatsApp Business WhatsApp

"Is it still available?" answered in seconds.

Gmail
Gmail Gmail

Brochures, finance quotes, service invoices. Sent and chased.

Instagram
Instagram Instagram

DMs from listing reels and showroom posts, qualified fast.

Outlook
Outlook Outlook

Fleet, trade, and supplier inboxes. Calendar-aware.

Facebook Messenger
Facebook Messenger Messenger

Marketplace leads and Page DMs in one inbox.

SMS & iMessage
SMS & iMessage SMS

Test-drive reminders, service ETAs, parts-ready pings.

Voice AI
Voice AI Voice

Calls from print, billboards, Google Ads. Books test drives.

Web chat
Web chat Web chat

Stock, finance, trade-in answered in 30 seconds.

Also live on
+ Your custom channel

Every buyer inquiry gets the same qualified reply, no matter the channel. Running something else? We connect custom channels on request.

HubSpot
HubSpot
CRM
Salesforce
Salesforce
CRM
Pipedrive
Pipedrive
CRM
Zoho
Zoho CRM
CRM
Webhook
Webhook
Lead intake
HighLevel
HighLevel
CRM
Carjam
Carjam
Vehicle data
Cap HPI
Cap HPI
Vehicle data
G Maps
Google Maps
Directions
Twilio
Twilio
Telephony
Google Calendar
Google Calendar
Bookings
Calendly
Calendly
Test drives
WhatsApp
WhatsApp
Channels
Gmail
Gmail
Email
Instagram
Instagram
Channels
Messenger
Messenger
Channels
iMessage
iMessage
SMS
Voice
Voice
Telephony
Viber
Viber
Channels
TikTok
TikTok
Channels
Meta Lead Ads
Meta Lead Ads
Lead source
Google Lead Ads
Google Lead Ads
Lead source
Marketplace
FB Marketplace
Listings
Autotrader
Autotrader
Listings
Cars.com
Cars.com
Listings
Trade Me
Trade Me Motors
Listings
Stripe
Stripe
Payments
Xero
Xero
Accounting
MYOB
MYOB
Accounting
QuickBooks
QuickBooks
Accounting
WhatsApp Business
WhatsApp Business
Channels
Google Sheets
Google Sheets
Stock log
Integrations

Plugs into your automotive stack.

Your DMS, CRM, inventory, listings, vehicle data, calendar, accounting, finance, payments. Real-time sync, no Zaps or middleware.

50+ integrations live
Any system with API or webhook
Talk to integrations
How it works

3 steps. 0 code.

Connect your DMS, CRM, inventory, calendar, and vehicle data tools. Train it on your stock, pricing, and service menu. Launch across every channel.

01
Step one · Connect

Connect your DMS, CRM, calendar, inventory.

Connect

Plug in your DMS or CRM, your calendar, your inventory feed, vehicle data lookups (Cap HPI, Carjam, KBB), your accounting, and your finance providers. One-click sync, no engineering ticket, no Zaps.

  • DMS / CRM / inventory feed in real time
  • Vehicle data lookups inline (Cap HPI, Carjam, KBB)
  • Calendar, accounting, finance, payment providers
Step 1 · Connect your stack Carjam + Maps + CRM
  • Carjam Vehicle data · NZ Connected
  • Google Maps Pickup pins + routing Connecting…
  • HubSpot CRM · leads + deals Install →
  • Xero Accounting · payment release Install →
Install in ~90 seconds. No code.
02
Step two · Train

Train it on your stock, pricing, service menu.

Train it

Our prompt engineering team reviews your past chats, live inventory and pricing, service menu, parts catalogue, and trade-in policy, then structures it all and configures the prompts and workflows around how your operation really runs. The AI learns the exact playbook your best salesperson, service advisor, or parts clerk uses. You approve every reply pattern before it goes live.

  • Past chats, inventory, pricing, service menu, parts
  • Trade-in policy, finance bands, fitment rules
  • You approve every reply pattern before it goes live
Step 2 · Train the agent Importing your buy logic
  • Past offers + accepted bands 8,412 parsed
  • Buy / no-buy criteria learned
  • Past WhatsApp chats 2,108 / 2,840
  • Tow zones + operator calendars queued
Buy logic learned:
Cat intact Runner / non-runner Kerbside access Tow distance bands Cash price band
03
Step three · Launch

Live test, then go live on every channel.

Go live

We run a live test against your real inbound first, so you watch the AI qualify, book, and follow up before flipping the switch. Then it goes live across WhatsApp, Instagram, Messenger, SMS, email, web chat, inbound voice, Viber, TikTok, and any custom channel you run.

  • Live test against your real inbound first
  • One AI front desk on every channel, every language
  • Live within 24 hours, on-call for 30 days
Step 3 · Launch Channels & integrations Live
  • WhatsApp +64 800 888 592
  • Instagram DMs @webuyvehicles
  • Facebook Page DMs
  • Voice +44 7863 758449
  • Web chat Site-wide widget
Live across 5 channels · 71 customers today
Featured customer

Real automotive team. Real proof.

We Buy Vehicles runs MessageMind across Facebook and Instagram DMs. Message them and see for yourself.

Featured customer story

We Buy Vehicles

Lead qualification across Facebook + Instagram

“MessageMind handles 20k+ qualifying conversations a month so we only see the deals worth picking up.”
We Buy Vehicles team,
Automotive Live in 24 hrs
89.81%
Automation rate across every inbound channel
  • 20k+ AI messages / month qualifying conversations handled
  • 24/7 Coverage zero human nights
  • 2 Integrations Carjam + Google Maps
Live now · Verify it yourself

Message them. We’ll reply.

Try asking about

  • Stock availability
  • Test drive booking
  • Trade-in value
  • Finance options
  • Service booking
  • Parts availability
  • Vehicle history
  • Cash offer
  • After-hours quote
  • Same-day handover

You are in good company.

5.0/5 4.7/5 4.8/5

Based on 345 verified reviews across G2, Trustpilot, and Featured Customers.

Read all stories
Travel agency
Jayesh Ashar
Jayesh Ashar Pearl Tourism & Leisure Group Founder and CEO
"Strongly recommend"
Fantastic job on our AI assistant Albert and the VIP phone system. Anybody looking for these kind of products, we strongly recommend MessageMind for their timely delivery and very good pricing.
Jayesh Ashar · Pearl Tourism & Leisure Group Read story
Rentals
Chris Dobson Caravan Holidays Owner
"Support second to none"
The support from MessageMind is second to none. They communicate through WhatsApp, which is both easy to use and offers a quick turnaround for every question. Our business is slightly complex due to managing caravans as holiday lets across 7 sites which slightly different rules. MessageMind also needs constant updating with regard to how it deals with customers. It has a handy tool where you can download the scripts and put them into AI to identify pain points, meaning you can constantly adapt MessageMind's replies. All in all, a great tool.
Chris Dobson · Caravan Holidays Read story
Rentals
Jordan Bunton-Williams
Jordan Bunton-Williams Staybodia Ltd Founder
"6 stars if I could"
This is a very good product. I run a serviced Accommodation business and this has enabled me to provide a much better customer service. The support I have received from the MessageMind team has been incredible. Thank you so much.
Jordan Bunton-Williams · Staybodia Ltd Read story
Aesthetics clinic
Junaid Javaid Vivo Body Studio Marketing Manager
"Support available 24x7"
The best thing has the the support team who have been available 24x7 to solve all the doubts. The AI is in itself very efficient at getting the desired results. Also the AI is being updated with new features everyday which is a great addition.
Junaid Javaid · Vivo Body Studio All stories
Home services
Ben Hickling
Ben Hickling Solartek Films Managing Director
"Brilliant"
It's brilliant, and it gets through an awful lot of work.
Ben Hickling · Solartek Films Read story
Rentals
Nicholas Underwood
Nicholas Underwood Underwood Property Airbnb Host
"75% less workload"
It cuts your workload down by 75%. It's like having an assistant. You can train it on what you want it to know, and it'll respond personally to each guest. Smart, and really useful.
Nicholas Underwood · Underwood Property Read story
Real estate
Diya Nouman No5 Real Estate Founder
"Best product in the market"
I have to say! Very helpful team. Best product in the market by far. Thanks Raul 🫰
Diya Nouman · No5 Real Estate Read story
Education
Walter Balducci
Walter Balducci AOSR Communications Manager
"+27% conversions"
We've seen an increase of about 27% in terms of converting our leads. We are just super happy, we couldn't have asked for a better product.
Walter Balducci · AOSR Read story
Agency
TJ
TJ Top Music Marketing Agency Head of Marketing
"Competitive edge"
MessageMind isn't just a salesman, it's also a customer support agent. Our AI agent, Elliott, replies just as a human would. Customers always compliment our service, and MessageMind has given us that competitive edge.
TJ · Top Music Marketing Agency Read story
Get Your AI Agent Built

Your front desk,
on autopilot.

30-minute working call. We show up with your AI agent already built for your business by our prompt engineering team. No commitment.

  • Let's work together to determine your company's requirements
  • Let us present the AI agent built for you
  • Let's answer your questions and discuss possible next steps
Andrea, MessageMind consultant Goma, MessageMind consultant Raul, MessageMind consultant

Your demo is hosted live by a MessageMind specialist. Joining 5,000+ companies already running on MessageMind. Data as of August 31, 2026.

Meta Business Partner
GDPR / DSGVO compliant
Server location Frankfurt, Germany
Up to 99.99% Uptime target Multi-region failover

Contractual SLA available on eligible plans.

Tell us about your front desk

Tell us about your business so we can build a custom AI agent for your demo.

The booking form needs JavaScript. If it does not load, request your demo by email: [email protected]

By submitting you agree to our privacy policy. We never sell or share your data.

FAQ

Everything you would ask us first.

Most dealerships, service shops, parts sellers, and vehicle buyers are live within 24 hours. We handle the WhatsApp Business API setup, sync your DMS or CRM, connect your inventory feed and vehicle data lookups, wire up your calendar, and train the AI on your past chats. A professional prompt engineering team reviews your business information, structures it, configures the prompts and workflows around how you operate, and keeps optimizing the agent after launch. No months-long rollout, no consultants camped in your Slack for a quarter.
Anywhere you list, advertise, or pick up the phone. Facebook Marketplace, Autotrader, Cars.com, eBay Motors, Gumtree, Trade Me Motors, your own website, walk-ins via QR, inbound calls, paid lead ads, and messages across WhatsApp, Instagram, Messenger, SMS, email, web chat, Viber and TikTok, plus any custom channel you run. The AI replies within seconds of a form submission or message, no Zapier or middleware in the path.
Yes. We train it on your past chats, your brand tone, and the way your top salesperson, service advisor, or parts clerk actually writes. You approve every reply pattern before it goes live, and you can tune the tone in plain English at any time. It can run in any language your customers use.
Yes. The AI reads your calendar and DMS in real time, offers viable slots, captures driver licence and contact details, runs the trade-in lookup against vehicle data tools (Cap HPI, Carjam, KBB), quotes a part-exchange band you have approved, and confirms the booking in the same thread. Both the customer and your team get a clean record.
The AI checks parts fitment against your catalogue or DMS by VIN, year, make, model, and trim, confirms availability and price, takes a deposit, and books collection or shipping. For used-car valuations it pulls the vehicle data report, scores condition from the questions and photos, and quotes a trade-in or buying offer inside the band you set. The AI understands text, voice notes, photos, videos, locations, links and documents, so a walkaround video or a logbook photo is enough to work from.
The AI runs 24/7 across every time zone and language. Overnight enquiries from out-of-region or overseas buyers get qualified, sent the brochure or stock pack, and routed to a test drive or call-back slot the moment your team is back online. Nothing sits in the inbox to Monday morning.
Yes. We are a certified Meta Business Partner, GDPR and DSGVO compliant, with EU servers in Frankfurt and a 99.99% uptime SLA on multi-region failover. Customer data is encrypted in transit and at rest, never used to train shared models, and any regulatory filings (DVLA, NZTA, equivalents) run through your own credentials, never ours.
It scales with conversation volume, not seats, so you can put it on every channel without per-user fees. For most dealerships, service shops, parts sellers, and vehicle buyers it pays back inside the first month from the lift in lead-to-booking conversion alone. Talk to us about a fit-for-your-volume number.