74% of buyers go cold if your first reply takes longer than the next dealer's.
A buyer sends the same enquiry to three dealers for the same car. The dealer who replies first books the test drive. The other two get nothing.
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AI front desk.
One AI agent qualifies every lead, books every appointment, handles every follow-up. Every channel, 24/7.
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The problem
Every silent lead is a test drive somewhere else.
Patterns we see across every used-car dealership we onboard, with the math behind each.
100× a day: availability, finance, trade-in, test drive slot.
Your front desk repeats the same questions on every lead before a test drive can land. The stock check, the Cap HPI on the part-ex, the PCP band, the salesperson matched to a slot: all manual.
1 in 2 inquiries land outside your opening hours.
Test drive bookings, finance questions and part-ex valuations pile up overnight. By Monday morning the buyer has already walked into the dealer who was open Sunday night.
38% of booked test drives are no-shows because nobody followed up.
A Saturday test drive slot burns without the buyer showing. The 24h reminder, the showroom directions, the salesperson prep: none of them went out.
Four patterns. Your AI front desk handles all four.
A real customer
One customer. Six jobs.
One conversation moves Marcus through every front-desk job your team does, from a cold Autotrader lead to a booked test drive, part-ex, and paid handover. The right side lights up which job is happening at each beat.
Tue Mar 18 · new Autotrader lead on the BMW X3 M Sport
01
Outreach
Hi Marcus 😊 James from Revento Motors. Saw you enquired on Autotrader about this one, the BMW X3 xDrive30d M Sport (2021), still with us at £31,995. 42k miles, FBMWSH, 2 keys.Happy to send the full brochure, or lock in a test drive this Saturday?
Send brochureBook SaturdayCall me
Keen. Can I put my 2018 Honda Civic against it as a part-ex? Reg LD18 KPX.
02
Qualifying
Nice one 👍 Just pulled your Civic from DVLA + Cap HPI:
🚗 2018 Honda Civic 1.0 i-VTEC SR (Lunar Silver)
📋 MOT valid Jul 2026 · 1 previous keeper
Does that match? And roughly what mileage is it on?
🚗 2018 Honda Civic 1.0 i-VTEC SR (Lunar Silver)
📋 MOT valid Jul 2026 · 1 previous keeper
Does that match? And roughly what mileage is it on?
That's the one. 71,400 miles. Full service history, 2 keys.
FSH and 2 keys will lift the offer 🙌. Last few for the brief: are you buying before July (new plate change), what deposit and monthly are you aiming at, and where are you based for the test drive?
Before July yeah. £3-4k deposit, want to keep it under £450/mo. Luton showroom, weekends only.
03
Valuation
Here's the full picture, Marcus 🙌
💷 Civic part-ex: £8,200 (FSH, 2 keys, intact)
💷 BMW X3 M Sport: £31,995
💷 PCP 24m: £3,500 deposit + £449/mo (part-ex applied)
📄 3yr warranty + GAP included
Offer holds for 14 days. Want to book the test drive this Saturday?
💷 Civic part-ex: £8,200 (FSH, 2 keys, intact)
💷 BMW X3 M Sport: £31,995
💷 PCP 24m: £3,500 deposit + £449/mo (part-ex applied)
📄 3yr warranty + GAP included
Offer holds for 14 days. Want to book the test drive this Saturday?
£8,200 is lowBook SaturdayCall me
Can you push the part-ex to £8,750?
I can nudge it with the FSH and 2 keys 🤝. Best I can do is £8,500, which drops the monthly to £437/mo on the same 24m PCP. Fair?
Yeah £8,500 works. Book me in Saturday please.
04
Booking
Here's Saturday at the Luton showroom:
📅 Sat Mar 22, 10:30 with James (sales)
📅 Sat Mar 22, 14:00 with James
📅 Sun Mar 23, 11:00 with Priya
James has prepped the X3 for you, which slot works?
📅 Sat Mar 22, 10:30 with James (sales)
📅 Sat Mar 22, 14:00 with James
📅 Sun Mar 23, 11:00 with Priya
James has prepped the X3 for you, which slot works?
Sat 10:30Sat 14:00Sun 11:00
Sat 10:30 with James please. Shall I drive the Civic in?
Perfect ✅
📅 Sat Mar 22, 10:30
📍 Revento Motors, 3 Oxen Rd, Luton LU4 9EH
👤 James, +44 7700 900412
🚗 Yes, drive the Civic in. The appraiser runs the final check while you take the X3 out
Dropping a Maps pin and sending the finance e-sign pack so Saturday is paperwork-free.
📅 Sat Mar 22, 10:30
📍 Revento Motors, 3 Oxen Rd, Luton LU4 9EH
👤 James, +44 7700 900412
🚗 Yes, drive the Civic in. The appraiser runs the final check while you take the X3 out
Dropping a Maps pin and sending the finance e-sign pack so Saturday is paperwork-free.
Pin and pack received. Anything else I need to bring?
Just three bits 🪪
• Photo ID (passport or driving licence)
• V5C logbook for the Civic
• Proof of address dated in the last 3 months
Everything else sits in the e-sign pack. See you Saturday!
• Photo ID (passport or driving licence)
• V5C logbook for the Civic
• Proof of address dated in the last 3 months
Everything else sits in the e-sign pack. See you Saturday!
Fri Mar 21 · 24h before the test drive
05
Reminder
Quick reminder 👋 Test drive tomorrow at 10:30 with James, Revento Motors Luton. The X3 is prepped and the appraiser is on hand for the Civic.
Finance e-sign is 1 of 1 outstanding, want the link now so Saturday is paperwork-free?
Finance e-sign is 1 of 1 outstanding, want the link now so Saturday is paperwork-free?
Send the linkDo it in personReschedule
Send the link. Forecast says heavy rain Saturday, still on?
Rain's fine, the test route is 20 min and the handover bay is under cover 🌧️. James will text 20 min before you arrive. E-sign link just dropped, 90 seconds, pre-fills the £3,500 deposit on card tap.
Signed. Card for the £3,500 deposit is Visa 4487.
Locked in 🔒 Deposit holds until James confirms handover tomorrow. See you at 10:30!
Sat Mar 22 · post-handover
06
Follow-up
All sorted Marcus 🎉
✅ X3 handed over at 11:48
✅ Civic appraised £8,500, part-ex applied
✅ Deposit £3,500 released, PCP 24m at £437/mo active
✅ V5C change-of-keeper filed with DVLA (ref CO-88412)
✅ 3yr warranty + GAP active from today
First service is on us at 10,000 miles. Want me to drop a reminder in your calendar?
✅ X3 handed over at 11:48
✅ Civic appraised £8,500, part-ex applied
✅ Deposit £3,500 released, PCP 24m at £437/mo active
✅ V5C change-of-keeper filed with DVLA (ref CO-88412)
✅ 3yr warranty + GAP active from today
First service is on us at 10,000 miles. Want me to drop a reminder in your calendar?
Yes, add itLater
Mate, that was the smoothest car buy ever. Cheers!
Means a lot 🙏 If you've got 20 seconds, would you drop us a Google review? Helps the next buyer find us.
g.page/r/revento-review
Enjoy the X3!
g.page/r/revento-review
Enjoy the X3!
Leave reviewLater
The 6 jobs your buyers desk can stop doing manually
Outreach
Picks up every new lead from Autotrader, CarGurus, and the website. Reaches out in minutes with the exact listing, captures intent (buy, finance, part-ex).
Qualifying
Reads vehicle data, scores condition, location, budget, finance need. Your team gets a clean brief.
Valuation
Quotes from your pricing or trade-in policy. Negotiates within the band you set, never beyond it.
Booking
Books test drives, service slots, parts collection, or trade-in handover. Drops a Maps pin, captures the brief.
Where your customers ask, browse, and call.
One agent. Every channel.
Also live on 
Viber
TikTok
Meta lead forms + Your custom channel
ViberTikTokMeta lead forms + Your custom channel Running something else? We connect custom channels on request.
Motors
Cap HPI
HPI Check
DVLA
Viber
TikTok
Keyloop
Pinewood
Dragon2000
Codeweavers
Webhook
V12
MotoNovo
Close Bros
Alphera
Blue
How it works
3 steps. 0 code.
Connect your DMS, CRM, inventory, calendar, and vehicle data tools. Train it on your stock, pricing, and service menu. Launch across every channel.
01
Step one · Connect
Connect your DMS, CRM, calendar, inventory.
Connect
Plug in your DMS or CRM, your calendar, your inventory feed, vehicle data lookups (Cap HPI, HPI Check, DVLA), your accounting, and your finance providers. One-click sync, no engineering ticket, no Zaps.
- DMS / CRM / inventory feed in real time
- Vehicle data lookups inline (Cap HPI, HPI Check, DVLA)
- Calendar, accounting, finance, payment providers
- Autotrader Listings · lead inbox Connected
- CH Cap HPI Vehicle data · valuations Connecting…
- DealersHub DMS · stock + deals Install →
- XR Xero Accounting · deposits + handover Install →
02
Step two · Train
Train it on your stock, pricing, service menu.
Train it
Our prompt engineering team reviews your past chats, live inventory and pricing, service menu, parts catalogue, and trade-in policy, then structures it all and configures the prompts and workflows around how your operation really runs. The AI learns the exact playbook your best salesperson, service advisor, or parts clerk uses. You approve every reply pattern before it goes live.
- Past chats, inventory, pricing, service menu, parts
- Trade-in policy, finance bands, fitment rules
- You approve every reply pattern before it goes live
- Live stock + list prices 142 vehicles
- PCP / HP finance bands learned
- Past WhatsApp + Autotrader chats 2,108 / 2,840
- Showroom test-drive calendar queued
Playbook learned:
Spec match Finance (PCP / HP / cash) Part-ex banding Test-drive routing Deposit + GAP rules
03
Step three · Launch
Live test, then go live on every channel.
Go live
We run a live test against your real inbound first, so you watch the AI qualify, book, and follow up before flipping the switch. Then it goes live across WhatsApp, Instagram, Messenger, SMS, email, web chat, inbound voice, Viber, TikTok, and any custom channel you run.
- Live test against your real inbound first
- One AI front desk on every channel, every language
- Live within 24 hours, on-call for 30 days
- WhatsApp
- Instagram DMs
- Facebook
- Voice
-
Web chat
Companies grow with MessageMind
Customer success story: DT Automotive
DT Automotive reaches every van lead on WhatsApp within minutes of the enquiry
3Lead sources unified
Read the story
Home services
Solartek Films
“Brilliant”
Ben HicklingManaging Director
4Channels on one line
Revento Motors reaches every DealersHub lead on WhatsApp within minutes
Read the story
61%Test-drive booking rate
Top Ranks Auto books weekend test drives across phone, SMS, and email
Read the story Get Your AI Agent Built Your front desk,
Your front desk,
on autopilot.
30-minute working call. We show up with your AI agent already built for your business by our prompt engineering team. No commitment.
- Let's work together to determine your company's requirements
- Let us present the AI agent built for you
- Let's answer your questions and discuss possible next steps
Your demo is hosted live by a MessageMind specialist. Joining 5,000+ companies already running on MessageMind. Data as of August 31, 2026.
Up to 99.9% Uptime
Contractual SLA available on eligible plans.
FAQ
Everything you would ask us first.
Most dealerships, service shops, parts sellers, and vehicle buyers are live within 24 hours. We handle the WhatsApp Business API setup, sync your DMS or CRM, connect your inventory feed and vehicle data lookups, wire up your calendar, and train the AI on your past chats. A professional prompt engineering team reviews your business information, structures it, configures the prompts and workflows around how you operate, and keeps optimizing the agent after launch. No months-long rollout, no consultants camped in your Slack for a quarter.
Anywhere you list, advertise, or pick up the phone. Facebook Marketplace, Autotrader, Cars.com, eBay Motors, Gumtree, Trade Me Motors, your own website, walk-ins via QR, inbound calls, paid lead ads, and messages across WhatsApp, Instagram, Messenger, SMS, email, web chat, Viber and TikTok, plus any custom channel you run. The AI replies within seconds of a form submission or message, no Zapier or middleware in the path.
Yes. We train it on your past chats, your brand tone, and the way your top salesperson, service advisor, or parts clerk actually writes. You approve every reply pattern before it goes live, and you can tune the tone in plain English at any time. It can run in any language your customers use.
Yes. The AI reads your calendar and DMS in real time, offers viable slots, captures driver licence and contact details, runs the trade-in lookup against vehicle data tools (Cap HPI, HPI Check, DVLA), quotes a part-exchange band you have approved, and confirms the booking in the same thread. Both the customer and your team get a clean record.
The AI checks parts fitment against your catalogue or DMS by VIN, year, make, model, and trim, confirms availability and price, takes a deposit, and books collection or shipping. For used-car valuations it pulls the vehicle data report, scores condition from the questions and photos, and quotes a trade-in or buying offer inside the band you set. The AI understands text, voice notes, photos, videos, locations, links and documents, so a walkaround video or a logbook photo is enough to work from.
The AI runs 24/7 across every time zone and language. Overnight enquiries from out-of-region or overseas buyers get qualified, sent the brochure or stock pack, and routed to a test drive or call-back slot the moment your team is back online. Nothing sits in the inbox to Monday morning.
Yes. We are a Meta Business Partner, GDPR and DSGVO compliant, with EU servers in Germany and a 99.9% uptime target, with a contractual SLA available on eligible plans. Customer data is encrypted in transit and at rest, never used to train shared models, and any regulatory filings (DVLA, NZTA, equivalents) run through your own credentials, never ours.
It scales with conversation volume, not seats, so you can put it on every channel without per-user fees. For most dealerships, service shops, parts sellers, and vehicle buyers it pays back inside the first month from the lift in lead-to-booking conversion alone. Talk to us about a fit-for-your-volume number.