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AOSR
“+27% conversions”
Walter BalducciCommunications ManagerAutomatic Tedee door codes as keypad PINs or tap-to-open links.
MessageMind’s AI agent connects to Tedee and sets a keypad PIN for every booking, sent with your arrival steps in the guest’s booking thread or on WhatsApp. Guests who prefer their phone get an access link, and the agent answers late-night door questions and flags open doors.
Updated
Trusted by teams worldwide
01Keypad PINs
Every booking gets a Tedee PIN with its own start and end.
Flats in Edinburgh, Bath and Kraków take guests from Airbnb, Booking.com and your own website. The AI agent sets a Tedee Keypad PIN for each booking, live from the check-in hour to the checkout hour, and sends it with your arrival steps in the guest’s booking thread or on WhatsApp.
- A PIN for every booking, set to the hour
- Posted in the guest’s Airbnb or Booking.com thread
- Sent on WhatsApp when they booked direct
02On the stair
Four doors on the landing? The right one opens in seconds.
Off a late train at Waverley, a guest climbs the stair and finds four identical doors. The AI agent answers in seconds with which door is theirs and the PIN, and if the door stays shut, it checks the booking and unlocks the Tedee through the Bridge.
- The right door and the PIN, in plain words
- Remote unlock through the Tedee Bridge
- Help in seconds, at any hour
03Booking changes
Dates moved? The Tedee PIN follows the new stay.
Each PIN carries the booking’s start and end in the Tedee app. When your team moves the dates or agrees to an early arrival or late checkout, the AI agent changes the PIN’s window to match, confirms it with the guest, and the PIN expires by itself after checkout.
- Start and end set to the booking
- New dates, new window, same thread
- Expired by itself once the guest leaves
What you can automate with Tedee.
Through the Tedee integration, the AI agent handles every way into your flats: keypad PINs, access links, remote unlocks and the alerts that follow each stay.
Gives each booking its own PIN
- Sets a Tedee Keypad PIN for every booking, live from check-in to checkout.
- Sends an access link that opens the door from the guest’s phone, with no app to install.
- Adds guests to the Tedee app for their dates when they want a phone key.
Sends PINs where guests booked
- Drops the PIN and your arrival steps into the Airbnb or Booking.com thread.
- Messages direct guests their PIN on WhatsApp, with the street address and stair number.
Keeps PINs in step with the booking
- Changes a PIN’s window when the dates move or you approve an early arrival.
- Removes the PIN when a booking is cancelled, and lets every PIN expire after checkout.
Gets guests through the door
- Unlocks the door through the Tedee Bridge for a guest stuck outside, once their booking is confirmed.
- Sends your welcome when the activity log shows the first opening with the guest’s PIN.
Lets cleaners and trades in
- Gives cleaners their own PIN for set days and hours, kept apart from guest PINs.
- Creates a PIN for an electrician’s booked visit that expires when the slot ends.
Watches the door between guests
- Locks the door through the Bridge when a guest forgets on the way out.
- Alerts your team when a guest’s PIN stays unused past their expected arrival.
- Reports a door left open by the Tedee Door Sensor, and low lock or keypad batteries.
Popular Tedee automations.
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Send each guest their Tedee PIN and stair directions on arrival day
On arrival morning, the AI agent sets the guest’s Tedee PIN and sends it in their booking thread with the street door details, the stair number and which landing to climb to. Guests who ask early hear exactly when it comes, in their own language.
Customer: Could we get the PIN now? We’re on the sleeper tonight.
AI agent: It arrives here at 9am tomorrow with the stair directions, and works from 3pm until 11am on the 25th.
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Send Tedee access links to guests who would rather tap their phone
Some guests would rather not memorise six digits. The AI agent sends a Tedee access link valid for their stay, which opens the door from their phone’s browser with no app or account, while the keypad PIN keeps working alongside it.
Customer: Is there a way to open the door without typing a code?
AI agent: Yes! Tap the link I’ve just sent and the door opens, from 3pm today until your checkout.
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Tell your cleaner the moment the last guest has left the flat
On checkout morning, the Tedee activity log shows the door opening and the lock turning behind the departing guests. The AI agent tells your cleaner straight away that the flat is free, so the turnaround can start the moment it is empty.
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Get a flat door closed and locked after a Door Sensor alert
A guest props the door open while carrying cases up the stair, then forgets it. When the Door Sensor still shows it open ten minutes later, the AI agent asks the guest to pull it shut and locks the Tedee through the Bridge as soon as the sensor reads closed.
Advanced Tedee automations.
Tedee PINs and access links run alongside your PMS, CRM, payments and calendar, from the first enquiry to the final clean.
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Let festival flats to a touring company with HubSpot, Stripe and Tedee PINs
- A theatre company asks on WhatsApp about two flats for the whole of the August festival.
- The AI agent checks Uplisting for both flats and quotes the month with fees.
- Their producer becomes a HubSpot contact, with a deal for both flats and the full month.
- Stripe sends the production an invoice, and reminders follow until it is paid.
- Each performer gets a Tedee PIN for the dates, sent on WhatsApp the morning they arrive.
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Answer a stranded guest’s phone call and unlock the Tedee through the Bridge
- With their phone flat, a Booking.com guest borrows one on the stair and rings your number.
- The AI agent answers, asks for the booking name and dates and finds the reservation.
- It unlocks the Tedee through the Bridge while the guest is still on the call.
- Once the Door Sensor shows the door shut behind them, the lock turns again.
- A note in the Booking.com chat repeats their PIN for when the phone is charged.
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Book a mid-stay clean in Google Calendar with a two-hour Tedee PIN
- Ten nights into a fortnight’s stay, an Airbnb guest asks for fresh towels and a clean.
- The AI agent finds a free morning on your cleaner’s Google Calendar and books it.
- Your cleaner gets a Tedee PIN on WhatsApp that works from 10am to noon that day.
- The guest hears the time in their Airbnb thread and agrees to head out.
- When the activity log shows the cleaner locking up, the guest gets a welcome-back note.
Made for euro-cylinder doors on every stair.
Tedee mounts on the euro-profile cylinders common on UK and European front doors, so period flats keep their doors and every PIN stays tied to a booking.
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Booking sites and direct guests alike
Airbnb, Booking.com and website guests each get their PIN and stair directions in the conversation they started.
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Answers for the climb up the stair
Guests asking about the lift, their luggage or a late train get a clear reply in seconds, whatever language they write in.
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Each flat in your own words
Every flat keeps its own PIN routine, stair directions and welcome, written the way your team talks.
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Tedee PRO, GO2 and Keypad, one portal
Locks, keypads and Bridges across all your flats sit in the Tedee Portal, and the AI agent works with every one of them.
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Burst pipes go to a person
A leak, a broken boiler or a noise complaint reaches your ops lead, with the booking and the whole chat attached.
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Alerts on the move
Your team follows every PIN, opening and battery warning in the MessageMind app on iOS, Android or the web.
How the Tedee AI integration works.
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Connect Tedee
Working with you, our team pairs each Tedee lock, keypad and Bridge with the right booking calendar.
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The AI agent learns every stair
Which flat is on which landing, how each door opens, your arrival times and your cleaner’s days.
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PINs go out with every booking
Each guest gets a PIN or an access link in their thread, and your team gets the alerts.
At a glance
- Locks
- Tedee PRO and GO2 on euro-profile cylinders, with the Keypad or Keypad PRO
- Access
- Keypad PINs with start and end times, access links and app keys
- Channels
- Airbnb, Booking.com, WhatsApp, email, SMS, web chat and phone calls
- Bookings from
- Airbnb, Booking.com, Uplisting, Guesty and Lodgify
- Your team
- Every opening, PIN and battery level in the MessageMind apps
Built for flats behind period front doors.
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Short-term let hosts in UK cities
Tenement and Georgian flats in Edinburgh and Bath get a new PIN for every guest, with directions up the stair.
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Apartment hosts across Europe
Euro-cylinder doors from Kraków to Amsterdam take a Tedee without a new door, and every booking gets its PIN.
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Festival and mid-term lets
Month-long stays for performers, students and contractors run on PINs that cover the whole let.
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Read the storyWorks with
Tedee with Uplisting, Guesty and WhatsApp.
Bookings arrive from Uplisting, Guesty, Airbnb or Booking.com, and every guest gets their Tedee PIN in the conversation they already use.
Vrbo
Guesty
Smoobu
Tedee guides
Tedee Airbnb integration: questions and answers
Does Tedee work with Airbnb?
Yes. With MessageMind, every Airbnb booking gets its own Tedee PIN for its dates, posted in the Airbnb thread with your arrival steps, and the AI agent answers the questions that follow. Booking.com and direct guests are looked after the same way.
Can each guest get their own PIN code?
Yes. Each booking gets a fresh PIN with its own start and end, so a PIN never outlasts the stay it was made for. Your team sees which PIN belongs to which guest, and nobody copies PINs by hand.
Can guests open the door without an app?
Yes. Guests can key in their PIN, or tap a Tedee access link that opens the door from their phone’s browser during the stay, with no account to create. Guests who like apps can have a Tedee app key as well.
Can the PIN be sent on WhatsApp?
Yes. Guests who booked direct can have their PIN on WhatsApp, SMS or email, while Airbnb and Booking.com guests find it in their booking thread. Questions on any of those channels get the same quick answer.
What happens if the dates change or a guest checks out late?
Once your team confirms the change, the AI agent moves the PIN’s start or end to fit and lets the guest know. A cancelled booking has its PIN removed at once, and every PIN expires by itself after checkout.
Does Tedee need a Bridge or Wi-Fi?
Tedee locks pair with a Tedee Bridge on your Wi-Fi to work from anywhere. With the Bridge in place, the AI agent sets and changes PINs remotely, unlocks for a locked-out guest, locks a door left unlocked and reads the activity log as it happens.
Will a Tedee fit my front door?
Tedee is made for doors with a euro-profile cylinder, common across the UK and Europe. The lock mounts on the inside, the outside of the door looks the same, and the Keypad fixes beside the frame with adhesive or screws.
Can my cleaner have a separate PIN?
Yes. Your cleaner can have a PIN for set days and hours, kept apart from guest PINs, and an electrician gets one for their booked visit. Every PIN is named, so the activity log reads like a visitor book.
Can we keep the PMS we already use?
Yes. Our team links your Tedee account and Bridges to the booking channels or PMS you already use, then writes the arrival steps for each building with you. Guests install nothing new, and you pick the start date.
What does a Tedee AI agent cost?
The MessageMind plan you pick decides the cost, with its own channels, monthly credits and team seats. The pricing page shows every plan side by side, and our team can point you to the one that fits your number of flats and Tedee locks.
A PIN for every booking, and nobody waiting on the stair.
Tedee PINs and access links follow every booking, and help reaches the landing at any hour.