AOSR
“+27% conversions”
Walter BalducciCommunications ManagerMessageMind’s AI agent connects to igloohome and creates a code for each stay, even on locks with no Wi-Fi, then sends it through Airbnb, Booking.com or WhatsApp. It answers keybox and keypad questions, opens the door through a Bridge and tells your team about wrong-code attempts.
Updated
Trusted by teams worldwide
01Offline codes
Holiday homes from Byron Bay to the Mornington Peninsula take bookings on Airbnb, Booking.com and their own websites. The AI agent creates an igloohome code for each stay’s dates, worked out offline so the lock needs no internet, and sends it with your check-in steps where the guest booked.
02Keybox help
A guest pulls up at a farm stay near Daylesford after dark and asks where the key is. The AI agent answers in seconds with where the Smart Keybox 3 sits and how to wake its keypad, and if the cottage’s deadbolt is paired with a Bridge, it simply unlocks the door instead.
03Code timing
Every code is made for the booked dates and hours and ends by itself at checkout. When you approve an early arrival or a late checkout, the AI agent issues a code for the new window and tells the guest, and with a Bridge it cancels the old one straight away.
The igloohome integration puts every kind of igloohome access to work, from offline codes to Bluetooth keys, on doors, keyboxes and gates across all your homes.
Your cottage still runs on a metal key, so it waits in a Smart Keybox 3 by the gate. The AI agent sends the guest a one-time code on arrival day and another for checkout, so the keys go back in the box and your cleaner knows where to find them.
Customer: Where do we find the key when we get there?
AI agent: It’s in the grey keybox on the gate post. Your code arrives here at 10am on Friday and opens it once.
A farm stay has an igloohome Padlock on the paddock gate and a Smart Deadbolt 2S on the cottage. The AI agent makes a code for each, timed to the stay, and sends them together with the gate first, so the drive up ends at the front door.
Tired after a long drive, a guest keys in the wrong digits until the keypad pauses itself. The AI agent explains what happened, resends the right code for when it wakes and, with a Bridge, unlocks the door straight away once the booking matches, then tells your team.
Customer: Help, the lock has gone red and ignores our code!
AI agent: Sorry! It pauses after a few wrong tries, so I’ve opened the door for you. Your code is 4817305.
A guest cancels two days before arrival, after their code has gone out. With an igloohome Bridge, the AI agent cancels that code on the lock straight away and confirms it to your team, so every code on the lock belongs to a live booking.
Your igloohome codes travel with your bookings, CRM, payments and calendar, so keys, gates and doors are sorted before the guest even asks.
Whether the key waits in a Smart Keybox 3 or the door has a Smart Deadbolt 2S, the AI agent hands every guest the right code at the right time.
Each booking site’s guests hear from you in the thread they know, with the code and a photo of the lock.
Guests who ask for the code days early learn when it lands, plus where to park and how the keypad wakes.
Each home keeps its own keybox spot, lock steps and greeting, all in the tone your guests know.
Deadbolts, mortise locks, keyboxes and padlocks share one igloohome account, and a Bridge adds remote unlocking and live logs where you want them.
A complaint, a broken air conditioner or a damage report goes to the right person, with the full conversation attached.
Wrong-code alerts, battery warnings and first openings reach your team in the MessageMind apps, wherever they are.
Together with you, our team brings your igloohome account, Bridges and booking channels into MessageMind.
Where each keybox sits, which lock guards which door, your check-in hours and your cleaning days.
Guests get the right code for the right lock, and your team hears about wrong codes and batteries.
Beach houses and bush cottages with no Wi-Fi at the door still get a fresh code for every stay.
Gate padlocks, keyboxes and cabin doors each get the right code, sent together before the guest arrives.
Mortise locks on apartment doors open for each guest’s dates, with Bluetooth keys for guests who prefer their phone.
“+27% conversions”
Walter BalducciCommunications Manager“6 stars if I could”
Jordan Bunton-WilliamsFounder“Brilliant”
Ben HicklingManaging Director
Yes. Each Airbnb reservation gets an igloohome code made for its dates, sent by MessageMind’s AI agent in the Airbnb thread with your check-in steps. The same happens for Booking.com and direct guests, and the agent stays on hand for every keybox or keypad question.
Yes, with igloohome they do. Offline codes are worked out for each stay’s dates and checked by the lock itself, so a beach shack or a farm gate with no internet still gets a fresh code. An igloohome Bridge adds remote unlocking, chosen digits and live logs.
Yes. Each guest gets their own code for the Smart Keybox 3, made for their stay, and a one-time code can open it just once for a key handover. Your team sees which code belongs to which booking.
Yes. Direct guests can have it on WhatsApp, SMS or email, with a photo showing where the keybox is. Airbnb and Booking.com guests receive the same message inside the booking site’s chat.
Once you approve the new time, the AI agent issues a code for the new window and tells the guest. With an igloohome Bridge, the earlier code is cancelled straight away, and a cancelled booking loses its code the same way.
Yes. Your cleaner can have a weekly code for their changeover day and hours, and a contractor gets a one-time code for the visit you book. Guest codes stay separate, and the activity log shows each person by name.
After too many wrong tries the igloohome keypad pauses for a while. With a Bridge, your team hears about it at once, and the AI agent checks in with the guest, resends the right code and, once their details match, unlocks the door remotely.
Guests need nothing extra: they type the code on the keypad. Anyone who likes using their phone can have a Bluetooth key in the igloohome app as well, valid for their stay.
Yes. Our team connects the igloohome locks, keyboxes and Bridges already on your doors, links the PMS or channels your bookings come from and notes where every keybox sits. You choose the day the first codes go out.
Pricing comes from the MessageMind plan you choose, with its channels, monthly credits and team seats. You’ll find each plan on our pricing page, and our team will happily suggest one for the number of homes and igloohome locks you run.
Deadbolts, keyboxes and gate padlocks each get the right igloohome code, even where the Wi-Fi never reaches.