Official Meta Business Partner

Your clinic's
AI front desk.

One AI agent qualifies every patient, books every consult, screens every contraindication, and recalls every top-up. Every channel, 24/7.

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Trusted by clinics worldwide

  • Dr. Russo Skin Expert
    Live
  • Vivo Body Studio
    Live
  • Fat Freezing Clinic
    Live
  • Nexmed
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  • Virtual Medicum
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The problem

Every silent message is a patient at the next clinic.

Patterns we see across every med-spa, aesthetic clinic, body sculpting studio, and skin clinic we onboard, with the math behind each.

72% of prospective patients go to the next clinic if you do not reply on the first message.

They messaged three clinics about lip filler last night. The clinic that quoted price, downtime and a Saturday slot first won the consult. The other two never heard back.

60× a day: pricing, downtime, contraindications, suitability.

Your front desk repeats the same screen on every patient before a consult: pregnancy, breastfeeding, accutane in the last 6 months, blood thinners, autoimmune, prior treatments. The same parsing, the same forms, every single time.

1 in 2 patient inquiries land after your clinic has closed.

Prospective patients shop your reels on the sofa at 10pm, weekends, bank holidays. By Monday morning they have already booked with the clinic that was open Sunday night, or quietly forgotten the idea.

54% of Botox and laser patients never come back for their top-up.

The Botox patient at month 4. The laser patient at week 6. The HIFU patient at month 4. Without a recall ping on the right cadence they drift to the next clinic that posted a good reel, or stop treating altogether.

Four patterns. Your AI front desk handles all four.

A real patient

One patient. Six jobs.

One conversation moves Sophia through every front-desk job your clinic does, from an Instagram inquiry to a 4-month top-up recall with deposit paid. The right side lights up which job is happening at each beat.

The 6 jobs your front desk can stop doing manually
Inquiry Greets every patient in seconds. Captures treatment intent, pricing question, and the first safety filter.
Qualifying Contraindication screen, skin type, area, concern. The practitioner gets a clean clinical brief.
Booking Books consults or treatments into the right practitioner's calendar, sends consent forms + prep guide.
Reminder Confirms attendance 24h ahead, sends prep instructions, answers prep questions without humans.
Follow-up Day-after aftercare check, escalates anything concerning, captures the review while the result is fresh.
Recall Re-engages every patient when their next session is due. Botox at 4 months, HIFU at 4 to 6, laser at 6 weeks.
Where your patients ask, browse, and call.

One agent. Every channel.

WhatsApp Business

WhatsApp Business WhatsApp

Price, downtime, suitability, booking. One thread.

Gmail

Gmail Gmail

Consent forms, aftercare PDFs, invoices. Filed automatically.

Instagram

Instagram Instagram

DMs from treatment reels and before / after carousels.

Outlook

Outlook Outlook

Practitioner comms, supplier orders, GP letters.

Facebook Messenger

Facebook Messenger Messenger

Click-to-message lead ads and Page DMs.

SMS & iMessage

SMS & iMessage SMS

Pre-treatment reminders, prep notes, day-of room pings.

Voice AI

Voice AI Voice

Calls from Google ads and walk-in QR. Books like a receptionist.

Web chat

Web chat Web chat

Price, downtime, suitability in 3 seconds with a booking link.

Pabau
Pabau
Practice mgmt
AR
Aesthetic Record
Practice mgmt
Phorest
Phorest
Practice mgmt
Boulevard
Boulevard
Practice mgmt
Klinik
Klinik
Clinic CRM
Mangomint
Mangomint
Practice mgmt
Mindbody
Mindbody
Booking
Booker
Booker
Booking
Calendly
Calendly
Consults
Cal.com
Cal.com
Consults
Google Calendar
Google Calendar
Calendar
Twilio
Twilio
Telephony
WhatsApp
WhatsApp
Channels
Gmail
Gmail
Email
Instagram
Instagram
Channels
Messenger
Messenger
Channels
iMessage
iMessage
SMS
Voice
Voice
Telephony
Meta Lead Ads
Meta Lead Ads
Lead source
Google Lead Ads
Google Lead Ads
Lead source
Klaviyo
Klaviyo
Marketing
Mailchimp
Mailchimp
Marketing
HubSpot
HubSpot
Marketing
Webhook
Webhook
Lead intake
Stripe
Stripe
Payments
GoCardless
GoCardless
Payments
SumUp
SumUp
In-clinic
Square
Square
In-clinic
Xero
Xero
Accounting
QuickBooks
QuickBooks
Accounting
Integrations

Plugs into your clinic stack.

Your practice-management system, calendar, payment provider, marketing tools, accounting and consent flows. Real-time sync, no Zaps or middleware.

50+ integrations live
Any system with API or webhook
Talk to integrations
How it works

3 steps. 0 code.

Connect your practice-management system, calendar, payments and treatment menu. Train it on your protocols, pricing and contraindications. Launch across every channel.

01
Step one · Connect

Connect your practice-management system + calendars.

Connect

Plug in your practice management (Pabau, Aesthetic Record, Phorest, Boulevard, Klinik, Mindbody), Google or iCal calendars, payment provider (Stripe, GoCardless, SumUp, Square), your treatment menu, consent forms and before/after gallery. One-click sync, no engineering ticket.

  • Pabau, Aesthetic Record, Boulevard, Klinik, Mindbody, Phorest
  • Calendars (Google / iCal), payment (Stripe, GoCardless, SumUp)
  • Treatment menu, consent forms, before/after gallery
Step 1 · Connect your stack Pabau + payments + calendar
  • Pabau Practice management Connected
  • Stripe Deposits + payments Connecting…
  • Google Calendar Practitioner calendars Install →
  • Aesthetic Record EMR + before/after Install →
Install in ~90 seconds. No code.
02
Step two · Train

Train it on your protocols, pricing, contraindications.

Train it

We import your past chats, your treatment protocols, your pricing menu, your contraindication policy (pregnancy, breastfeeding, accutane window, autoimmune, blood thinners), and the way your best practitioner actually screens patients. You approve every reply pattern before it goes live.

  • Past chats, treatment protocols, pricing menu, before/afters
  • Contraindications, Fitzpatrick mapping, prep + aftercare logic
  • You approve every reply pattern before it goes live
Step 2 · Train the agent Importing your clinic
  • Treatment menu + pricing 38 treatments
  • Contraindication policy learned
  • Past patient chats 2,108 / 2,840
  • Practitioner calendars queued
Screen logic learned:
Pregnancy / breastfeeding Accutane 6-mo window Fitzpatrick mapping Blood thinners Prep + aftercare
03
Step three · Launch

Live test, then go live on every channel.

Go live

We run a live test against your real Instagram and WhatsApp inbound first, so you watch the AI screen, book, and recall before flipping the switch. Then it goes live across WhatsApp, Instagram, Facebook, SMS, email, web chat, and inbound voice.

  • Live test against your real inbound first
  • One AI front desk on every channel, every language
  • Live within 24 hours, on-call for 30 days
Step 3 · Launch Channels & integrations Live
  • WhatsApp +44 7886 084321
  • Instagram DMs @vivobodystudio
  • Facebook Page DMs
  • Web chat vivobodystudio.com
  • Voice Inbound calls
Live across 5 channels · 62 patient inquiries today
Featured customer

Real clinic. Real proof.

Vivo Body Studio runs MessageMind across WhatsApp, Instagram, Facebook and their website chat. Message them and see for yourself.

Featured customer story

Vivo Body Studio

Patient qualification across WhatsApp, Instagram, Facebook, and website chat

“The best thing has been the support team who have been available 24x7 to solve all the doubts. The AI is in itself very efficient at getting the desired results. Also the AI is being updated with new features every day which is a great addition.”
Junaid, Marketing manager, Vivo Body Studio
Body sculpting + aesthetics Live in 24 hrs
94.2%
Automation rate across every inbound channel
  • 15k+ AI messages / month patient conversations handled
  • 24/7 Coverage support team always on
  • 5 Channels unified WA + IG + FB + web chat + phone
Live now · Verify it yourself

Message them. We’ll reply.

Try asking about

  • HIFU pricing
  • CoolSculpting
  • Lip filler
  • Botox top-up
  • Microneedling
  • Laser hair removal
  • Profhilo
  • Free consultation
  • Aftercare
  • Recovery time

You are in good company.

Based on 345 verified reviews across G2, Trustpilot, and Featured Customers.

Travel agency
Jayesh Ashar Pearl Tourism & Leisure Group Founder and CEO
"Strongly recommend"
Fantastic job on our AI assistant Albert and the VIP phone system. Anybody looking for these kind of products, we strongly recommend MessageMind for their timely delivery and very good pricing.
Jayesh Ashar · Pearl Tourism & Leisure Group Read story
Ecommerce
Wim van den Oever Prolan Benelux Founder
"Matt is the best"
The fast and patience respond of Matt is great, he helped me with installing the MessageMind on my website of Prolan Benelux. Matt is the best!
Wim van den Oever · Prolan Benelux Read story
Ecommerce
Aleksandra Rykova Riko Candle Dubai Small business owner
"+80% in sales"
Since using MessageMind, my sales have increased by over 80%. B2C customers can ask questions instantly before buying, and the AI knows everything about my brand. It honestly feels like a real human.
Aleksandra Rykova · Riko Candle Dubai Read story
Aesthetics clinic
Junaid Javaid Vivo Body Studio Marketing Manager
"Support available 24x7"
The best thing has the the support team who have been available 24x7 to solve all the doubts. The AI is in itself very efficient at getting the desired results. Also the AI is being updated with new features everyday which is a great addition.
Junaid Javaid · Vivo Body Studio Read story
Home services
Ben Hickling Solartek Films Managing Director
"Brilliant"
It's brilliant, and it gets through an awful lot of work.
Ben Hickling · Solartek Films Read story
Vacation rentals
Nicholas Underwood Underwood Property Airbnb Host
"75% less workload"
It cuts your workload down by 75%. It's like having an assistant. You can train it on what you want it to know, and it'll respond personally to each guest. Smart, and really useful.
Nicholas Underwood · Underwood Property Read story
Real estate
Diya Nouman No5 Real Estate Founder
"Best product in the market"
I have to say! Very helpful team. Best product in the market by far. Thanks Raul 🫰
Diya Nouman · No5 Real Estate Read story
FinTech
Sagiv Boxer Obliguard Finance Founder and CEO
"Great service. Great product."
Great service. Great product. Had the time to explain to me how to do it. Be how to build the agent myself.
Sagiv Boxer · Obliguard Finance Read story
Agency
TJ Top Music Marketing Agency Head of Marketing
"Competitive edge"
MessageMind isn't just a salesman, it's also a customer support agent. Our AI agent, Elliott, replies just as a human would. Customers always compliment our service, and MessageMind has given us that competitive edge.
TJ · Top Music Marketing Agency Read story
Book your demo

Your front desk,
on autopilot.

30-minute working call. We show up with your AI agent already built for your business. No commitment.

  • Let's work together to determine your company's requirements
  • Let us present the AI agent built for you
  • Let's answer your questions and discuss possible next steps
Andrea, MessageMind consultant Goma, MessageMind consultant Raul, MessageMind consultant

Your demo is hosted live by a MessageMind specialist. Joining 5,000+ companies already running on MessageMind.

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FAQ

Everything you would ask us first.

Most clinics are live within 24 hours. We handle the WhatsApp Business API setup, sync your practice-management system (Pabau, Aesthetic Record, Phorest, Boulevard, Klinik, Mindbody), connect your Google or iCal calendar, wire up your payment provider (Stripe, GoCardless, SumUp), and train the AI on your past chats and treatment protocols. No months-long rollout, no consultants camped in your Slack for a quarter.