Official Meta Business Partner

Follow-ups that never sleep.
A pipeline that moves itself.

One AI agent runs your sequences, moves deals in your pipeline, re-engages dormant leads, and keeps every contact profile alive. Native CRM, or a 2-way sync with the one you already have.

Native pipeline + 2-way sync with HubSpot, GoHighLevel, Salesforce

The follow-ups flow

From a lead that went silent, back to a warm deal.

Five stages, one AI agent. The phone stays put, its content swaps with each section.

Stage 01

Lead goes silent

A qualified lead stops replying after the first exchange. The AI flags the deal as "At risk" on the pipeline board so nothing slips.

  • Silence detected by channel and by deal stage
  • Deal card auto-flagged "At risk" on the Kanban
Stage 02

Sequence fires on the right day

Day 3 nudge lands on the channel the lead used, in their language, referencing what they asked about.

  • Branches on reply so no lead gets pinged twice
  • Respects quiet hours in the lead's local timezone
Stage 03

Contact profile stays current

Every touch, note, tag and custom field lands on one contact record, so your team reads the whole relationship in a glance.

  • Threads, calls, notes, deals, custom fields, one page
  • Auto-tagged by intent, source, stage and language
Stage 04

Deal moves the moment they reply

A reply lands, the AI parses the intent and jumps the deal from "At risk" to "Warm" on the pipeline board.

  • Pipeline stage advances without a rep opening the app
  • Every stage change syncs to your CRM in one write
Stage 05

Handoff or close in-thread

AI closes with a payment link or a booking, or hands the deal to a rep with full context, tags, notes and history.

  • Assign, @mention and drop a note, without leaving the thread
  • AI-drafted next line for reps who want to press send themselves
Deal at risk to deal won. Live in 48 hours.
The follow-ups flow

One silent lead. One warm deal.

Scroll to watch it unfold.

01

Lead goes silent

The AI flags the deal on the pipeline board when a qualified lead stops replying.

02

Sequence fires

Day 3 nudge on the channel the lead arrived on, in their language, referencing what they asked about.

03

Contact profile updates

Every thread, note, tag, custom field and touchpoint lands on one contact record.

04

Deal moves

Reply detected. The AI advances the deal from At risk to Warm on the pipeline board.

05

Handoff or close

The AI hands the deal to Sara from Sales with tags, notes, and full history, or closes it in-thread.

Running the follow-up

On a signal. Or on a schedule.

Fire a sequence the second a deal changes state, or wake a whole segment of dormant leads at their local hour.

Triggered

Fire a sequence the moment a signal lands

A deal has been silent for 48 hours, a stage changed, a trial expired, a booking was completed. The agent starts the right cadence on the right channel, in the lead\'s voice, without a human touch.

  • Fires on silence, stage change, event or custom rule
  • Branches on reply so nobody gets pinged twice
  • WhatsApp first, then SMS, email, IG or voice
Segment

Wake a whole segment of dormant leads at once

Pick a saved view or CRM segment (hot IG leads, deals over €10k that went quiet, last-summer\'s guests). The AI drafts a personalised opener for each contact and sends at the right local hour.

  • Pick a saved segment or CRM view, no CSV wrangling
  • Variables like {{name}}, {{last_ask}}, {{deal_value}}
  • Sends at each contact\'s local hour, quiet-hours aware
What MessageMind does for follow-ups

Six things your team can stop doing manually.

Tap a capability. The phone shows the matching live conversation.

One agent

Every channel. Every CRM.

MessageMind sits at the centre of your revenue stack. Every channel and every CRM plugs straight in, so your sequences, pipelines and contact profiles stay in sync in real time.

You are in good company.

Based on 345 verified reviews across G2, Trustpilot, and Featured Customers.

Travel agency
Jayesh Ashar
Jayesh Ashar Pearl Tourism & Leisure Group Founder and CEO
"Strongly recommend"
Fantastic job on our AI assistant Albert and the VIP phone system. Anybody looking for these kind of products, we strongly recommend MessageMind for their timely delivery and very good pricing.
Jayesh Ashar · Pearl Tourism & Leisure Group Read story
Ecommerce
Wim van den Oever Prolan Benelux Founder
"Matt is the best"
The fast and patience respond of Matt is great, he helped me with installing the MessageMind on my website of Prolan Benelux. Matt is the best!
Wim van den Oever · Prolan Benelux Read story
Rentals
Jordan Bunton-Williams
Jordan Bunton-Williams Staybodia Ltd Founder
"6 stars if I could"
This is a very good product. I run a serviced Accommodation business and this has enabled me to provide a much better customer service. The support I have received from the MessageMind team has been incredible. Thank you so much.
Jordan Bunton-Williams · Staybodia Ltd Read story
Aesthetics clinic
Junaid Javaid Vivo Body Studio Marketing Manager
"Support available 24x7"
The best thing has the the support team who have been available 24x7 to solve all the doubts. The AI is in itself very efficient at getting the desired results. Also the AI is being updated with new features everyday which is a great addition.
Junaid Javaid · Vivo Body Studio All stories
Home services
Ben Hickling
Ben Hickling Solartek Films Managing Director
"Brilliant"
It's brilliant, and it gets through an awful lot of work.
Ben Hickling · Solartek Films Read story
Real estate
Gaukharay Argimbayeva
Gaukharay Argimbayeva Urban Space Real Estate Founder
"Top choice"
MessageMind is an excellent lead management tool, especially with its integration with CRM. It makes lead assignments and tracking more efficient, helping businesses stay organized. While a mobile app would be a great addition, the platform's overall functionality and ease of use make it a top choice. Highly recommend!
Gaukharay Argimbayeva · Urban Space Real Estate Read story
Real estate
Diya Nouman No5 Real Estate Founder
"Best product in the market"
I have to say! Very helpful team. Best product in the market by far. Thanks Raul 🫰
Diya Nouman · No5 Real Estate Read story
Education
Walter Balducci
Walter Balducci AOSR Communications Manager
"+27% conversions"
We've seen an increase of about 27% in terms of converting our leads. We are just super happy, we couldn't have asked for a better product.
Walter Balducci · AOSR Read story
Agency
TJ
TJ Top Music Marketing Agency Head of Marketing
"Competitive edge"
MessageMind isn't just a salesman, it's also a customer support agent. Our AI agent, Elliott, replies just as a human would. Customers always compliment our service, and MessageMind has given us that competitive edge.
TJ · Top Music Marketing Agency Read story
Get Your AI Agent Built

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on autopilot.

30-minute working call. We show up with your AI agent already built for your business by our prompt engineering team. No commitment.

  • Let's work together to determine your company's requirements
  • Let us present the AI agent built for you
  • Let's answer your questions and discuss possible next steps
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Common questions

What teams running follow-ups ask us first.

Is this a CRM, or does it plug into ours?

Both. MessageMind ships with a native pipeline, contact profiles, sequences and saved segments out of the box, so a team without a CRM can run their whole follow-up motion here. Teams that already run HubSpot, GoHighLevel, Salesforce, Pipedrive, Zoho or Airtable get a 2-way sync: deals, contacts, notes and stage changes travel both ways in real time.

How are sequences different from marketing broadcasts?

Sequences are 1-to-1 conversational cadences that branch on reply. A lead who answers on Day 3 never gets the Day 7 nudge. Sequences run in the lead's language, on the channel they used, and respect quiet hours in their timezone. Broadcasts are 1-to-many announcements; they live in the Marketing use case, not here.

What triggers a re-engagement?

Any of: time since last message on a channel, time in current deal stage, deal value threshold, saved segment membership, or a custom rule you write. Wake-ups fire at the right local hour for each contact, so nobody gets a 3am ping.

Can I see every touch on one contact?

Yes. The contact profile is one page per person: every thread across every channel, every call, every note, every tag, every deal, every custom field, every payment, every review. Your team opens the profile and reads the whole relationship in a glance.

How does it handle opt-outs and consent?

WhatsApp opt-out is honored the moment the lead sends STOP, no matter which channel the sequence was fired from. Per-channel consent lives on the contact profile, so if someone says "email me not WhatsApp" the AI switches, and your reps see it as soon as they open the record.

Can our team leave internal notes and hand off?

Yes. Internal notes, @mentions and assignments all live inside the same thread. The whole conversation, tags, deal history and custom fields travel with the handoff, so a rep taking over never has to re-read the last 40 messages.

Does it sync with our existing CRM?

Native 2-way sync with HubSpot, GoHighLevel, Salesforce, Pipedrive, Zoho, Airtable and Google Sheets. Webhooks and Zapier cover everything else. Deal stages, contact fields, notes, and pipeline moves stay in sync in real time.

How fast can we launch?

Most teams go live in 24 to 48 hours. A professional prompt engineering team reviews your actual business information, structures and organizes it, configures the prompts, sequences and pipeline stages around how your business runs. We wire the CRM sync, the WhatsApp Business number, the channels and the segments, tune the tone on the kick-off call, and keep optimizing the agent after launch.