Official Meta Business Partner
Replies to DMs, comments and Story replies. Turns Reel comments into DMs. Qualifies and books, 24/7.
Live in 5 minutes
Six jobs out of the box, one AI agent on Instagram — Reach out, Qualify, Book, Follow up, Resolve, Escalate.
Comment on a Reel, tap a Meta Lead Ad, reply to a Story. The AI opens the DM in your voice — never a "Hi {{name}}" leak.
The AI asks the right questions in the DM, scores the lead, gates the hot ones for a call.
Calendar slots, address, prep notes — handled inside the Instagram DM. No "click here to book" detour.
Reminders, no-show recovery, cart nudges, review asks — sent on schedule, in the same DM thread.
Post-sale questions, returns, order tracking — same DM thread, same agent, 24/7.
When the AI hits an edge case, it hands off quietly to your team with the full DM thread + CRM context attached.
Scroll to watch it unfold.
Reel comment, Meta Lead Ad, Story reply — opens a DM in your voice.
Asks the right questions in the DM, scores live.
Live calendar slots offered in the DM, locked, invite sent.
Reminders, no-show recovery, Story-tap nudges — on schedule.
Post-sale, tracking, returns — same DM, 24/7.
Edge case? Hand off quietly with the full DM thread attached.
A follower commenting, replying to a Story, or tapping an ad — or a DM going out to your segment. Same AI, same account.
Reel comment, Story reply, or Lead Ad tap — AI opens the DM in seconds, in your voice.
Re-DM anyone who pinged you in the last 7 days, with a nudge drafted from their own thread.
Tap a capability. The phone shows the matching live conversation.
Catalogue questions, subscribe-and-save, all from the DMs. Hands off when someone mentions meds or pregnancy.
"It is a gate, not a chatbot."
Indie-artist DMs triaged 24/7 across 3 IG accounts. Qualifies, books, reactivates dormant artists.
"Performing the work of 10 full-time agents."
Starts on an IG Reel comment, threads through WhatsApp, closes on a voice call. One customer, every timezone.
"The AI is the concierge."
MessageMind sits on top of your Instagram Business account. Hundreds of channels and tools plug straight in, answered, routed, and logged automatically.
Fantastic job on our AI assistant Albert and the VIP phone system. Anybody looking for these kind of products, we strongly recommend MessageMind for their timely delivery and very good pricing.
The fast and patience respond of Matt is great, he helped me with installing the MessageMind on my website of Prolan Benelux. Matt is the best!
Since using MessageMind, my sales have increased by over 80%. B2C customers can ask questions instantly before buying, and the AI knows everything about my brand. It honestly feels like a real human.
The best thing has the the support team who have been available 24x7 to solve all the doubts. The AI is in itself very efficient at getting the desired results. Also the AI is being updated with new features everyday which is a great addition.
It's brilliant, and it gets through an awful lot of work.
MessageMind is an excellent lead management tool, especially with its integration with CRM. It makes lead assignments and tracking more efficient, helping businesses stay organized. While a mobile app would be a great addition, the platform's overall functionality and ease of use make it a top choice. Highly recommend!
I have to say! Very helpful team. Best product in the market by far. Thanks Raul 🫰
We've seen an increase of about 27% in terms of converting our leads. We are just super happy, we couldn't have asked for a better product.
MessageMind isn't just a salesman, it's also a customer support agent. Our AI agent, Elliott, replies just as a human would. Customers always compliment our service, and MessageMind has given us that competitive edge.
30-minute working call. We show up with your AI agent already built for your business. No commitment.
Your demo is hosted live by a MessageMind specialist. Joining 5,000+ companies already running on MessageMind.
Replies are instant by default — the AI sends within a second of the DM, comment or Story reply. If you want it to feel more human, you can configure a delay (e.g., 30 to 60 seconds) per surface. Either way, the follower DMing three brands picks the one that talked back first.
It uses Meta's official Comment-to-DM trigger. Someone comments on your post or Reel — "price?", "link?", "is this in stock?" — and the AI automatically slides into their DMs with the quote, the link, the next qualifying question. The public comment gets a short on-brand reply too. Reel scroll to booked appointment without a single click off Instagram.
Yes. Not canned "Thanks! DM us 🙌" replies. The AI reads each comment in context and writes a real, on-brand response in the public thread, with your guardrails. It handles FAQs, hype, and negative sentiment, and escalates to a human when the comment needs one. Same agent, same tone, across DMs, comments and Stories.
A Story reply (emoji, text, slider response) opens a DM thread automatically. The AI knows which Story it was, picks up the context — product, offer, location — and qualifies inside the DM. Link, price, slot, all without the follower leaving Instagram.
Yes. Same agent, same brand voice, both inboxes unified. A follower who DMs on Instagram on Sunday and then messages your Facebook page on Monday picks up where they left off, without re-explaining themselves. Messenger runs on the same Meta Graph API plumbing.
No. We run exclusively on the official Meta Instagram Graph API — every reply, every Comment-to-DM trigger, every broadcast goes through Meta's sanctioned plumbing. Unlike grey-market unofficial clients that scrape the consumer protocol and routinely get accounts banned, our agent is a sanctioned Meta Business Partner. Zero ban risk by design.
Yes. Conversations run on the official Instagram Graph API hosted by Meta, encrypted in transit. EU data residency is available. Our processing is GDPR-clean, SOC 2 Type II audited annually, and we sign a DPA with every customer.
Honestly? Under 60 seconds in most cases — Instagram is one OAuth click away once you're an admin of the Business or Creator account. We say 5 minutes on the page so we've got room for wiring your CRM and calendars on the kick-off call.
