AOSR
“+27% conversions”
Walter BalducciCommunications ManagerMessageMind’s AI agent works with your Schlage Encode locks, giving each guest a code for their dates in the Airbnb, Vrbo or Booking.com chat they booked through, or by text. It answers keypad questions at night, unlocks for locked-out guests and passes alarm and battery alerts to your team.
Updated
Trusted by teams worldwide
01Guest codes
Cabins from Gatlinburg to Lake Tahoe take reservations on Airbnb, Vrbo, Booking.com and their own sites. The AI agent sets a temporary access code on the Encode for each stay, matched to the length your lock already uses, and sends it with your check-in notes where the guest booked.
02Late arrivals
A family reaches a desert rental near Joshua Tree after a long drive, unsure which code to use. The AI agent answers in seconds with the code and where the keypad sits, and if the door stays locked, it checks the reservation and unlocks the Encode over Wi-Fi.
03Changing plans
Every code is temporary, with a start and end date and time set in the Schlage Home app. When you approve an extra night, an early arrival or a late checkout, the AI agent moves the code’s dates to fit and confirms them with the guest, and the code ends with the stay.
AI automation for Schlage runs the Encode side of every stay: codes added and timed, alarms and batteries watched, and the front door locked whenever a guest forgets.
A family loving their week in the Smokies asks to stay one more night. The AI agent checks the calendar, sends the change through Airbnb at your price and, once the guest accepts, moves the end of their Encode code to the new checkout and confirms it in the thread.
Customer: We love it here! Could we stay until Sunday?
AI agent: Sunday is free! I’ve sent the change on Airbnb, and your door code runs until 11am on Sunday once you accept.
Guests often wonder whether the cabin locks behind them. The AI agent knows each Encode’s auto-lock delay and overnight re-lock schedule, mentions it in the check-in notes and answers in seconds when the question comes up at 11pm, so nobody walks back up the drive to check.
Customer: Does the front door lock by itself when we go out?
AI agent: Yes, it locks itself 30 seconds after you unlock it, and pressing the Schlage button locks it straight away.
Your housekeeping team cleans six beach houses every Saturday and Wednesday. The AI agent gives them a recurring code on each Encode for those days and hours, adds a single-visit code when the pool technician is booked and names every code, so the lock history reads clearly.
The Schlage Home app warns that a beach house lock’s batteries are heading toward empty. The AI agent finds the gap between two reservations, asks your handyman to call in with a single-visit code and confirms with your team once fresh batteries are in.
Your Schlage Encode locks team up with your PMS, payments, calendar and phone line, so deposits, repairs and alarms are handled before anyone has to ask.
From one cabin in Gatlinburg to a row of beach houses in Myrtle Beach, the AI agent keeps each Encode code tied to the reservation it serves.
Airbnb, Vrbo, Booking.com and website guests all receive their code where they booked, timed to your check-in hour.
Guests asking about the code, the coffee maker or the hot tub hear back in seconds, in their own language.
Each rental keeps its own code length, check-in notes and greeting, all written in your voice.
Deadbolts and levers on built-in Wi-Fi connect straight to the Schlage Home app, so every door is reachable without a hub.
A late checkout request or a broken coffee maker reaches the right teammate, with the reservation and every message attached.
Your on-call manager hears about alarms, low batteries and remote unlocks on their phone, wherever they are.
Our team links your Schlage Home account and your reservations with you, cabin by cabin.
Code length, keypad position, auto-lock timing, check-in hours and your housekeeping days.
Each reservation brings its own code, and alarms and batteries reach whoever handles them.
Encode deadbolts on rural homes get a code for every reservation, and nobody drives an hour to hand over keys.
Rows of rentals run one housekeeping schedule, with guest and staff codes kept apart on every lock.
Forced-entry alerts, lock history and remote locking show owners that every door is looked after.
“+27% conversions”
Walter BalducciCommunications Manager“6 stars if I could”
Jordan Bunton-WilliamsFounder“Brilliant”
Ben HicklingManaging Director
Works with
Reservations come in from Airbnb, Vrbo, Hospitable or Track, and each guest gets their Encode code in the thread they booked through or by text.
Yes. MessageMind’s AI agent sets a temporary code on your Encode for each Airbnb reservation and posts it in the Airbnb thread with your check-in notes. Vrbo, Booking.com and direct guests get the same treatment, and the agent answers every keypad question that follows.
Yes. Every reservation gets its own code, set for its dates and times and matched to your Encode’s code length, so no two stays share one. Your team can tell at a glance which code belongs to which guest.
Yes. Guests who book on your website get the code by SMS, WhatsApp or email, and Airbnb, Vrbo and Booking.com guests find it in their booking thread. If they reply by text later, the AI agent answers there with their reservation in view.
Once you approve the change, the AI agent moves the end of the code to the new checkout and tells the guest. Early check-ins move the start the same way, and a cancelled reservation has its code deleted at once.
Every Encode has Wi-Fi built in, so it connects straight to your home network and the Schlage Home app. That gives the AI agent all it uses: codes added and changed from anywhere, remote locking and unlocking, the lock history and alarm and battery alerts.
Yes. Housekeepers can have a recurring code for their cleaning days and hours, and an HVAC or pool technician gets a single-visit code for the slot you book. Guest codes stay separate, and the lock history names each code.
The Encode’s built-in alarm senses someone forcing or rattling the door. When it goes off, the AI agent alerts your on-call person straight away, by phone if you like, so a break-in attempt at a vacant cabin is dealt with that night.
Yes. The AI agent checks the guest against the reservation, then unlocks the Encode over its built-in Wi-Fi and stays with them until they are inside. Your team sees every remote unlock in the lock history and in the guest’s thread.
Together with you, our team links your Schlage Home account and your reservations, notes each cabin’s check-in details and agrees when codes go out. Guests download nothing, and you choose the day the AI agent takes over.
Your MessageMind plan sets the cost, along with its channels, monthly credits and team seats. Every plan is laid out on the pricing page, and our team can recommend one for the number of homes and Encode locks you manage.
Every Encode on every cabin works to your reservations, and your on-call manager hears what needs a person.