via Airbnb
Phone calls
HubSpot
Stripe
Guesty
Google Calendar
Track (TrackHS)
Education
AOSR
“+27% conversions”
Walter BalducciCommunications ManagerOne RemoteLock door code for every door of the stay.
MessageMind’s AI agent connects to RemoteLock and gives each guest one code for the front door, garage and shared entrances, set to their dates and sent in their Airbnb, Vrbo or Booking.com thread. It answers door questions late at night, schedules cleaner access and flags denied entries.
Updated
Trusted by teams worldwide
01Door groups
One RemoteLock code opens every door the guest needs.
Ski homes in Breckenridge and Park City often run a front door, a garage and a hot tub gate on RemoteLock. The AI agent puts one code for the booked dates on that door group and sends it with your arrival steps where the guest booked.
- Front door, garage and gate on one code
- Active from check-in time until checkout
- Airbnb, Vrbo, Booking.com, text or WhatsApp
02Denied entries
A code denied at midnight gets fixed while the guest waits.
A family pulls up to a Smokies cabin after a nine-hour drive and the keypad flashes red. The AI agent sees the denied entry in RemoteLock, checks the booking, points them to the right door and, for a verified guest, unlocks it remotely, then lets your on-call teammate know.
- Denied entries spotted as they happen
- The right door and keypad explained
- Remote unlock once the guest is verified
03Stay changes
Plans change, and the RemoteLock code keeps up.
Approve a 1pm arrival or a noon departure and the AI agent shifts the RemoteLock access window to match, then lets the guest know. Extended stays keep their code, cancelled ones lose access, and your welcome goes out when the code first opens a door.
- New hours for early check-in and late checkout
- Access ends with a cancelled booking
- Welcome sent on the first entry
What you can automate with RemoteLock.
AI automation for RemoteLock runs every door you manage, from the guest code on the house to the cleaner’s Saturday window and the alerts your team needs.
Gives every booking its own code
- Creates a RemoteLock guest code for each booking, live from check-in until checkout.
- Puts that one code on the home’s whole door group, from the front door to the garage.
- Shares ResortLock codes made for the booked dates on homes with offline locks.
Sends codes where guests booked
- Posts the code and door steps in the Airbnb, Vrbo or Booking.com thread at your chosen hour.
- Sends the code by text, email or WhatsApp to guests who booked on your own website.
Moves codes with the booking
- Shifts the code’s hours when you approve early check-in or late checkout.
- Follows extensions and date changes, and ends access as soon as a booking is cancelled.
Helps guests at the door
- Spots a denied entry, explains which keypad to use and resends the right code.
- Opens the house from afar for a locked-out guest after checking their name against the booking.
- Sends your welcome note the first time the guest’s code opens the front door.
Opens doors for your crew
- Gives cleaners, contractors and owners codes on their own schedules, apart from guest codes.
- Issues a vendor one-time access for a booked repair and tells you when they arrive.
Watches every home between stays
- Alerts your team to denied entries and repeated wrong codes at gates, garages and shared doors.
- Locks the house remotely when guests check out and leave a door unlocked.
- Flags low batteries and locks that lose their connection before the next arrival.
- Warms or cools the home before arrival through a thermostat linked to RemoteLock.
Popular RemoteLock automations.
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Give Vrbo and Airbnb guests one RemoteLock code for the whole house
When a Vrbo or Airbnb booking reaches arrival week, the AI agent creates a RemoteLock code for those dates on the front door, garage and hot tub gate and posts it in the booking thread with parking notes. Guests who ask early hear when it lands.
Customer: Does the code work on the garage too? We’re bringing skis.
AI agent: Yes, one code opens the front door and the garage. It arrives here on Friday morning with the parking notes.
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Get a denied RemoteLock code working again late at night
A guest writes at 11:40pm that the side door keeps refusing their code. The AI agent sees the denied entry, checks the booking and explains that the code is set for the front keypad. If the door still stays shut, it unlocks it remotely and tells your on-call teammate.
Customer: The side door keeps blinking red and we’re standing in the snow!
AI agent: Sorry about the cold! Your code is set for the front keypad, and I’ve unlocked the front door for you now.
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Keep cleaner and owner schedules on RemoteLock around every booking
Your crew turns homes around between guests. The AI agent gives each cleaner a RemoteLock window for changeover days, gives owners their own code for owner stays and keeps vendors on one-time visits, so your door history shows who came in and when.
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Lock the house remotely when guests leave a door unlocked
At checkout the AI agent looks at each door’s lock status in RemoteLock. If the guests drove off with the patio door unlocked, it locks it remotely, thanks them for their stay in their own thread and lets your cleaner know the house is secure.
Advanced RemoteLock automations.
A reunion booked by phone, a leaking sink and an owner’s holiday visit all end with the right RemoteLock code on the right doors at the right time.
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Book a three-home family reunion by phone with HubSpot, Stripe and RemoteLock
- A caller wants three neighbouring cabins for a Fourth of July family reunion.
- The AI agent answers, checks the three homes in Guesty and quotes the week mid-call.
- HubSpot gets the organiser as a contact and a deal with the dates and total.
- A Stripe deposit link arrives by text before they hang up, and paying it books all three.
- RemoteLock gives each cabin its own code that also opens the shared hot tub gate.
- HubSpot marks the reunion deal won, and every family gets its code on arrival morning.
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Send a plumber in with a one-time RemoteLock code booked in Google Calendar
- A RemoteLock leak sensor under the kitchen sink reports water on a Saturday afternoon.
- The AI agent tells the guests in their booking thread that help is coming.
- It books the first free hour in your plumber’s Google Calendar that same day.
- The plumber gets the address and a one-time RemoteLock code for that hour by SMS.
- Guesty logs the repair as a task, and your team sees it closed before the next arrival.
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Book owner stays in Track with their own RemoteLock code on WhatsApp
- A homeowner messages on WhatsApp asking to use their Keystone condo over Thanksgiving week.
- The AI agent checks the Track calendar and blocks those nights as an owner stay.
- RemoteLock gets an owner code for the front door and garage, separate from any guest code.
- Your cleaners’ RemoteLock window moves to the morning after the owner heads home.
- The owner’s code arrives on WhatsApp the day before, with the parking pass reminder.
Made for rental managers with many doors.
From a handful of Park City condos to a resort with hundreds of doors, the AI agent keeps every RemoteLock code tied to the booking it belongs to.
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Booked on any site, opened the same way
Whichever site the booking came from, the code and door steps reach the guest in that same conversation, timed to your arrival routine.
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Early questions, answered kindly
Guests asking to drop bags early, find the garage or check the code’s hours hear back in seconds, in their own language.
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Your house voice on every message
Door notes, parking tips and the welcome differ from home to home, yet every reply reads as if your own team wrote it.
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Mixed lock brands, one RemoteLock account
Schlage, Kwikset, Yale, August and ResortLock doors all sit in the RemoteLock account you already run, and the AI agent works with each of them.
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Your on-call teammate gets the hard ones
A broken hot tub or an unhappy guest lands with the right person, who sees the booking, the door history and every message so far.
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Door alerts in every pocket
Denied entries, low batteries and guest replies reach your team on the web and in the MessageMind apps for iPhone and Android.
How the RemoteLock AI integration works.
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Connect RemoteLock
Our team joins your RemoteLock account to your PMS with you and maps each home to its door group.
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The AI agent learns every door
It learns which doors each code opens, your arrival steps, cleaner windows, owner rules and who to call at night.
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Codes and answers go live
Every booking gets its code in the right thread, and your team hears about the doors that need attention.
At a glance
- Doors
- Front doors, garages, gates and shared entrances in one door group
- Locks
- Schlage, Kwikset, Yale, August, ResortLock and hardwired doors
- Channels
- Airbnb, Vrbo, Booking.com, SMS, WhatsApp, email and phone calls
- Bookings from
- Guesty, Hostaway, Uplisting, Track and OwnerRez
- Your team
- One inbox for guest chats and door alerts, on web and mobile
Built for every door you manage.
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Vacation rental managers
Cabins, condos and beach houses get fresh codes for every booking, with cleaners and owners on their own schedules.
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Resorts and condo buildings
Unit doors, lobbies, pools and parking garages open for the right guest on the right dates.
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Inns and boutique hotels
Rooms and side entrances on RemoteLock let late arrivals in without anyone waiting up at the desk.
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RemoteLock with Airbnb, Guesty and Track.
Guesty, Track and the booking sites hold the reservations, RemoteLock holds the doors, and the AI agent links them in every guest conversation.
Vrbo
Hostaway
RemoteLock Airbnb integration: questions and answers
Is there an Airbnb integration for RemoteLock?
Yes. MessageMind’s AI agent reads each Airbnb booking from your PMS or listing, creates a RemoteLock code for those dates on every door of the home and posts it with your arrival steps in the Airbnb thread. Questions about parking or the keypad get answers in that same thread.
Can one code open the front door, garage and shared gates?
Yes. RemoteLock door groups let one guest code open every door you add to the home, from the garage to a shared pool gate. The AI agent sets that code for the booked dates and tells the guest which doors it opens.
Which channels can the door code be sent on?
Whichever one the guest uses. Guests who booked on your own website can have the code texted, emailed or sent on WhatsApp. Airbnb, Vrbo and Booking.com guests find it in their reservation’s message thread, and if they text you later, the AI agent answers by SMS with the booking open.
Does the code follow early arrivals and late checkouts?
Yes, once you approve it. The AI agent moves the RemoteLock access window to the new arrival or departure time and confirms it, and a date change or extension carries the code to the new dates. A cancelled booking loses access straight away.
Do RemoteLock locks need Wi-Fi at the property?
Your doors work either way. Wi-Fi and hub-connected locks take new codes and remote commands straight away, and RemoteLock’s offline options, ResortLock and ReadyPIN, open with codes made for the booked dates, so a cabin with patchy internet still gets a fresh code for every stay.
What happens when a guest’s code is denied at the door?
Help comes straight away, day or night. The AI agent sees the denied entry, matches the guest to the booking and says which keypad their code works on. A verified guest whose door stays shut gets a remote unlock, and your on-call teammate sees a note.
Can cleaners, owners and vendors get their own schedules?
Yes. Cleaners get recurring RemoteLock windows for changeover days, owners keep a personal code for their own stays, and a vendor’s code opens for the one visit you booked. With a code per person, the RemoteLock history names everyone who opened a door.
Which property management systems does it work with?
It works with the PMS you already run, such as Guesty, Hostaway, Uplisting, Track or OwnerRez, and with Airbnb and Booking.com directly. The AI agent reads dates and guest details from there, so nobody types a reservation twice.
What do we need to prepare for RemoteLock?
Very little. Our team links RemoteLock to your PMS with you, matches every home to its door group and writes down your arrival notes, cleaner windows and on-call rota. Guests install nothing, and codes start going out on the day you pick.
How is the AI agent for RemoteLock priced?
The price depends on which MessageMind plan suits you, and plans differ in channels, monthly credits and team seats. Every plan is laid out on our pricing page, and our team can point you to the one that fits your homes and doors.
Every door ready, every guest let in on time.
Front doors, garages and hot tub gates open on one RemoteLock code, and every denied entry gets a quick fix.