Official Meta Business Partner

AI that runs
your front desk.

Voice, text, email and social. One AI that reasons, acts in your tools, and closes the loop on every conversation. 24/7.

15:24

Chats

Adam is managing this conversation

Your Unified Inbox

Manage all your conversations in one place with our Unified MessagingHub. Effortless and efficient, it's designed to keep you connected, always.

Inbound or outbound, text or voice.

One agent. Every channel.

WhatsApp Business

WhatsApp Business WhatsApp

Official Meta API. Templates, broadcasts, two-way conversations.

Gmail

Gmail Gmail

Inbound triage, smart replies, threaded conversations.

Instagram

Instagram Instagram

DMs, story replies, comment-to-DM funnels. Fully automated.

Outlook

Outlook Outlook

Microsoft 365 inbox, calendar-aware, enterprise-ready.

Facebook Messenger

Facebook Messenger Messenger

Page DMs, click-to-message ads, instant qualification.

SMS & iMessage

SMS & iMessage SMS

Two-way SMS in 100+ countries. RCS-ready for richer threads.

Voice AI

Voice AI Voice

Pick up the phone. Realistic voice with human-like cadence.

Web chat

Web chat Web chat

Embed on your site. Hands off to humans when it matters.

Calendly
Calendly
Calendar
Cal.com
Cal.com
Calendar
Google Calendar
Google Calendar
Calendar
HubSpot
HubSpot
CRM
WebCRM
WebCRM
CRM
Salesforce
Salesforce
CRM
Acuity
Acuity
Booking
17track
17track
Package tracking
GoHighLevel
GoHighLevel
CRM
SimplyBook
SimplyBook
Booking
Jobber
Jobber
CRM
Google Sheets
Google Sheets
Database
Gmail
Gmail
Email
Instagram
Instagram
Channels
Messenger
Messenger
Channels
Outlook
Outlook
Email
iMessage
iMessage
SMS
Voice
Voice
Telephony
Square Bookings
Square Bookings
Booking
Amelia
Amelia
Booking
Playtomic
Playtomic
Booking
Booking.com
Booking.com
Travel
Twilio
Twilio
Telephony
Unleashed
Unleashed
Inventory
Shopify
Shopify
E-commerce
WooCommerce
WooCommerce
E-commerce
BigCommerce
BigCommerce
E-commerce
Squarespace
Squarespace
E-commerce
Wix
Wix
E-commerce
Stripe
Stripe
Payments
Integrations

Plugs into the systems you already run.

Native, two-way integrations with the tools your team already uses. Real-time sync, no Zaps or middleware.

50+ integrations live
Any system with API or webhook
Talk to integrations
How it works

3 steps. 0 code.

Train your agent on what you know, tell it what to do, then plug it into the tools your customers already use.

01
Step one · Knowledge

Train it on what you know.

Knowledge base

Paste your website, drop in PDFs, sync your help center. Your agent absorbs everything in minutes. No integrations team required.

  • Crawl your website & FAQs automatically
  • Upload PDFs, docs, and price lists
  • Syncs in minutes, no engineers needed
Knowledge sources
🔗
🌐
yourwebsite.com 12,840 articles crawled
PDF
product-handbook.pdf 1,284 chunks indexed
PDF
faq.pdf 86 Q&A pairs
Agent trained on 3 sources
02
Step two · Prompt

Tell it how to behave.

Prompt

Set tone, goals, and escalation rules in plain English. No decision trees, no scripts, no engineers. Just write what you want.

  • Define tone, voice, and brand style
  • Set escalation rules in plain English
  • No flowcharts, scripts, or developers
Agent personality ● Saved
AI employee name
Tone
Friendly & Casual Concise & Direct Professional & Formal Reassuring & Confident Empathetic & Supportive Adaptive & Personalized Informative & Educational
Behavior

Your role · qualify leads, ask one question at a time

  1. Identify the intent
  2. Qualify the lead by: budget, interest
  3. If qualified, book them in
03
Step three · Launch

Plug it in. Go live.

Channels

Connect WhatsApp, SMS, voice, email, and plug straight into your CRM, calendar, and payments stack. Live across every channel and tool in seconds.

  • One agent on every channel
  • Connects to your CRM & calendar
  • Live in minutes, no migration required
Channels & integrations Live
WhatsApp
SMS
Voice
Email
HubSpot Connected
Salesforce Connected
Calendly Connected
Stripe Connected
Live across 4 channels & 4 tools

Built for every kind of business.

From local clinics to e-commerce stores, MessageMind handles your front desk on every channel they use.

Ecommerce

Order issues sorted before they ever reach your support team.

Hospitality & Rentals

Guests arrive at 1 AM. The team's asleep. Doors still open.

Beauty & Wellness

Late-night bookings keep coming in while the chairs sit empty.

Healthcare & Clinics

Patients don't wait for office hours, and now they don't have to.

Home & Local Services

Emergencies don't pick a time. Your dispatch shouldn't either.

Real Estate

Every lead qualified, every showing booked, before it goes cold.

Automotive

Buyers shop late at night. Your salespeople don't have to anymore.

Professional Services

Client intake runs itself while you're still with the last client.

Education & Coaching

Students ask questions at midnight. Someone always answers right away.

What MessageMind does

One customer. Six jobs.

Watch one conversation move through every job your front desk does. The right side lights up which job is happening at each beat.

The 6 jobs MessageMind does
Greet Answer every inbound. Open every outbound.
Qualify Score every lead before a human ever sees it.
Book Books the meeting straight into your scheduling tool.
Follow up Re-engage every conversation that goes quiet.
Resolve Answer routine questions with sourced help docs.
Escalate Notify the right teammate with full conversation context.
Real outcomes

Numbers our customers see in their first 60 days.

Measured across 200+ deployments in services, e-commerce, healthcare, and real estate.

See customer stories
11s
Avg. first response time, all channels
+38%
More appointments booked vs. human-only ops
70%
Support tickets fully resolved by the agent

You are in good company.

Based on 345 verified reviews across G2, Trustpilot, and Featured Customers.

Travel agency
Jayesh Ashar Pearl Tourism & Leisure Group Founder and CEO
"Strongly recommend"
Fantastic job on our AI assistant Albert and the VIP phone system. Anybody looking for these kind of products, we strongly recommend MessageMind for their timely delivery and very good pricing.
Jayesh Ashar · Pearl Tourism & Leisure Group Read story
Ecommerce
Wim van den Oever Prolan Benelux Founder
"Matt is the best"
The fast and patience respond of Matt is great, he helped me with installing the MessageMind on my website of Prolan Benelux. Matt is the best!
Wim van den Oever · Prolan Benelux Read story
Ecommerce
Aleksandra Rykova Riko Candle Dubai Small business owner
"+80% in sales"
Since using MessageMind, my sales have increased by over 80%. B2C customers can ask questions instantly before buying, and the AI knows everything about my brand. It honestly feels like a real human.
Aleksandra Rykova · Riko Candle Dubai Read story
Aesthetics clinic
Junaid Javaid Vivo Body Studio Marketing Manager
"Support available 24x7"
The best thing has the the support team who have been available 24x7 to solve all the doubts. The AI is in itself very efficient at getting the desired results. Also the AI is being updated with new features everyday which is a great addition.
Junaid Javaid · Vivo Body Studio Read story
Home services
Ben Hickling Solartek Films Managing Director
"Brilliant"
It's brilliant, and it gets through an awful lot of work.
Ben Hickling · Solartek Films Read story
Real estate
Gaukharay Argimbayeva Urban Space Real Estate Founder
"Top choice"
MessageMind is an excellent lead management tool, especially with its integration with CRM. It makes lead assignments and tracking more efficient, helping businesses stay organized. While a mobile app would be a great addition, the platform's overall functionality and ease of use make it a top choice. Highly recommend!
Gaukharay Argimbayeva · Urban Space Real Estate Read story
Real estate
Diya Nouman No5 Real Estate Founder
"Best product in the market"
I have to say! Very helpful team. Best product in the market by far. Thanks Raul 🫰
Diya Nouman · No5 Real Estate Read story
Ecommerce
Luca Flati Bloka Tag Founder
"10/10 Service"
MessageMind's AI Chatbot integrates seamlessly into our website allowing us to view customers requests and reply to them 24/7 with efficency and quality replies. With the help of the team we easily set it up in minutes and we found it very easy to use. 10/10 Service!
Luca Flati · Bloka Tag Read story
Agency
TJ Top Music Marketing Agency Head of Marketing
"Competitive edge"
MessageMind isn't just a salesman, it's also a customer support agent. Our AI agent, Elliott, replies just as a human would. Customers always compliment our service, and MessageMind has given us that competitive edge.
TJ · Top Music Marketing Agency Read story
Book your demo

Your front desk,
on autopilot.

30-minute working call. We show up with your AI agent already built for your business. No commitment.

  • Let's work together to determine your company's requirements
  • Let us present the AI agent built for you
  • Let's answer your questions and discuss possible next steps
Andrea, MessageMind consultant Goma, MessageMind consultant Raul, MessageMind consultant

Your demo is hosted live by a MessageMind specialist. Joining 5,000+ companies already running on MessageMind.

Meta Business Partner
GDPR / DSGVO compliant
Server location Frankfurt, Germany
99.99% Uptime SLA Multi-region failover

Tell us about your front desk

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FAQ

The honest questions, answered.

No. Chatbots talk. MessageMind acts. It reasons through multi-step inquiries and then executes real actions in your tools: booking calendar invites, creating CRM records, issuing refunds, scheduling reminders, sending invoices. The conversation is the trigger; the value is the work it gets done.