Official Meta Business Partner

AI that runs
your front desk.

MessageMind is the AI agent that runs your entire front desk: voice, text, email, social, even your PMS inbox. An AI CRM that reasons, acts in your tools, automates follow-ups and closes the loop on every conversation. 24/7.

Get Your AI Agent Built Try it now for free
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Your Unified Inbox

Manage all your conversations in one place with our Unified MessagingHub. Effortless and efficient, it's designed to keep you connected, always.

Trusted by teams worldwide

Inbound or outbound, text or voice.

One agent. Every channel.

WhatsApp, SMS, phone calls, email, Instagram, Messenger, web chat, Viber, TikTok, your PMS inbox, and any custom channel your business runs on.

WhatsApp Business
WhatsApp Business WhatsApp

Official Meta API. Templates, broadcasts, two-way conversations.

Gmail
Gmail Gmail

Inbound triage, smart replies, threaded conversations.

Instagram
Instagram Instagram

DMs, story replies, comment-to-DM funnels. Fully automated.

Outlook
Outlook Outlook

Microsoft 365 inbox, calendar-aware, enterprise-ready.

Facebook Messenger
Facebook Messenger Messenger

Page DMs, click-to-message ads, instant qualification.

SMS & iMessage
SMS & iMessage SMS

Two-way SMS in 100+ countries. RCS-ready for richer threads.

Voice AI
Voice AI Voice

Pick up the phone. Realistic voice with human-like cadence.

Web chat
Web chat Web chat

Embed on your site. Hands off to humans when it matters.

Also live on
ViberTikTokGuestyLodgifyHospitableZeevou + Your custom channel

PMS inboxes like Guesty, Lodgify, Hospitable and Zeevou work as first-class channels: your agent answers guests right inside them. Running on something else? We connect custom channels on request.

Calendly
Calendly
Calendar
Cal.com
Cal.com
Calendar
Google Calendar
Google Calendar
Calendar
HubSpot
HubSpot
CRM
WebCRM
WebCRM
CRM
Salesforce
Salesforce
CRM
Acuity
Acuity
Booking
17track
17track
Package tracking
GoHighLevel
GoHighLevel
CRM
SimplyBook
SimplyBook
Booking
Jobber
Jobber
CRM
Google Sheets
Google Sheets
Database
Lodgify
Lodgify
PMS inbox
Hospitable
Hospitable
PMS inbox
Gmail
Gmail
Email
Instagram
Instagram
Channels
Messenger
Messenger
Channels
Outlook
Outlook
Email
iMessage
iMessage
SMS
Voice
Voice
Telephony
Viber
Viber
Channels
TikTok
TikTok
Channels
Square Bookings
Square Bookings
Booking
Amelia
Amelia
Booking
Playtomic
Playtomic
Booking
Booking.com
Booking.com
Travel
Twilio
Twilio
Telephony
Unleashed
Unleashed
Inventory
Guesty
Guesty
PMS inbox
Zeevou
Zeevou
PMS inbox
Shopify
Shopify
E-commerce
WooCommerce
WooCommerce
E-commerce
BigCommerce
BigCommerce
E-commerce
Squarespace
Squarespace
E-commerce
Wix
Wix
E-commerce
Stripe
Stripe
Payments
Integrations

Plugs into the systems you already run.

Native, two-way integrations with the tools your team already uses. Real-time sync, no Zaps or middleware.

50+ integrations live
Any system with API or webhook
Talk to integrations
How it works

3 steps. 0 code.

Train your agent on what you know, tell it what to do, then plug it into the tools your customers already use. Our prompt engineering team does the heavy lifting with you at every step.

01
Step one · Knowledge

Train it on what you know.

Knowledge base

Paste your website, drop in PDFs, sync your help center. Your agent absorbs everything in minutes. No integrations team required.

  • Crawl your website & FAQs automatically
  • Upload PDFs, docs, and price lists
  • Syncs in minutes, no engineers needed
Knowledge sources
or
🔗 →
🌐
yourwebsite.com 12,840 articles crawled
✓
PDF
product-handbook.pdf 1,284 chunks indexed
✓
PDF
faq.pdf 86 Q&A pairs
✓
Agent trained on 3 sources
02
Step two · Prompt

Tell it how to behave.

Prompt

Set tone, goals, and escalation rules in plain English. No decision trees, no scripts, no engineers. Just write what you want.

  • Define tone, voice, and brand style
  • Set escalation rules in plain English
  • No flowcharts, scripts, or developers
Agent personality ● Saved
AI employee name
Tone
Friendly & Casual Concise & Direct Professional & Formal Reassuring & Confident Empathetic & Supportive Adaptive & Personalized Informative & Educational
Behavior

Your role · qualify leads, ask one question at a time

  1. Identify the intent
  2. Qualify the lead by: budget, interest
  3. If qualified, book them in
03
Step three · Launch

Plug it in. Go live.

Channels

Connect WhatsApp, SMS, voice, email, Instagram, web chat, even your PMS inbox, and plug straight into your CRM, calendar, and payments stack. Live across every channel and tool in seconds.

  • One agent on every channel
  • Connects to your CRM & calendar
  • Live in minutes, no migration required
Channels & integrations Live
WhatsApp WhatsApp
SMS SMS
Voice Voice
Email Email
HubSpot HubSpot Connected
Salesforce Salesforce Connected
Calendly Calendly Connected
Stripe Stripe Connected
Live across 4 channels & 4 tools
Why it works

A team and a platform behind every agent.

MessageMind is not software we hand over and hope. It is our own platform, plus real people who build your agent with you.

A prompt engineering team builds it with you.

Our specialists review your actual business information, structure and organize it, professionally configure the prompts and instructions, and design workflows around how your business really operates. After launch, humans keep optimizing your agent continuously.

Our own platform. Not a wrapper.

MessageMind owns its proprietary platform and software. No white-label third-party chatbot, no ChatGPT UI: the backend and AI orchestration are proprietary, and our engineers build custom capabilities on top of multiple AI models, using the best model for each job.

It understands more than text.

Your customers do not just type. The agent understands text, voice messages, images, videos, locations, links, documents and more, then answers and acts on every channel.

Built for every kind of business.

From local clinics to e-commerce stores, MessageMind handles your front desk on every channel they use.

Ecommerce

Order issues sorted before they ever reach your support team.

Hospitality & Rentals

Guests arrive at 1 AM. The team's asleep. Doors still open.

Beauty & Wellness

Late-night bookings keep coming in while the chairs sit empty.

Healthcare & Clinics

Patients don't wait for office hours, and now they don't have to.

Home & Local Services

Emergencies don't pick a time. Your dispatch shouldn't either.

Real Estate

Every lead qualified, every showing booked, before it goes cold.

Automotive

Buyers shop late at night. Your salespeople don't have to anymore.

Professional Services

Client intake runs itself while you're still with the last client.

Education & Coaching

Students ask questions at midnight. Someone always answers right away.

What MessageMind does

One customer. Six jobs.

Watch one conversation move through every job your front desk does. The right side lights up which job is happening at each beat.

The 6 jobs MessageMind does
Greet Answer every inbound. Open every outbound.
Qualify Score every lead before a human ever sees it.
Book Books the meeting straight into your scheduling tool.
Follow up Re-engage every conversation that goes quiet.
Resolve Answer routine questions with sourced help docs.
Escalate Notify the right teammate with full conversation context.
Real outcomes

Numbers our customers see in their first 60 days.

Measured across 200+ deployments in services, e-commerce, healthcare, and real estate.

See customer stories
11s
Avg. first response time, all channels
+38%
More appointments booked vs. human-only ops
70%
Support tickets fully resolved by the agent

You are in good company.

5.0/5 4.7/5 4.8/5

Based on 345 verified reviews across G2, Trustpilot, and Featured Customers.

Read all stories
Travel agency
Jayesh Ashar
Jayesh Ashar Pearl Tourism & Leisure Group Founder and CEO
"Strongly recommend"
Fantastic job on our AI assistant Albert and the VIP phone system. Anybody looking for these kind of products, we strongly recommend MessageMind for their timely delivery and very good pricing.
Jayesh Ashar · Pearl Tourism & Leisure Group Read story
Ecommerce
Wim van den Oever Prolan Benelux Founder
"Matt is the best"
The fast and patience respond of Matt is great, he helped me with installing the MessageMind on my website of Prolan Benelux. Matt is the best!
Wim van den Oever · Prolan Benelux Read story
Ecommerce
Aleksandra Rykova
Aleksandra Rykova Riko Candle Dubai Small business owner
"+80% in sales"
Since using MessageMind, my sales have increased by over 80%. B2C customers can ask questions instantly before buying, and the AI knows everything about my brand. It honestly feels like a real human.
Aleksandra Rykova · Riko Candle Dubai Read story
Aesthetics clinic
Junaid Javaid Vivo Body Studio Marketing Manager
"Support available 24x7"
The best thing has the the support team who have been available 24x7 to solve all the doubts. The AI is in itself very efficient at getting the desired results. Also the AI is being updated with new features everyday which is a great addition.
Junaid Javaid · Vivo Body Studio Read story
Home services
Ben Hickling
Ben Hickling Solartek Films Managing Director
"Brilliant"
It's brilliant, and it gets through an awful lot of work.
Ben Hickling · Solartek Films Read story
Real estate
Gaukharay Argimbayeva
Gaukharay Argimbayeva Urban Space Real Estate Founder
"Top choice"
MessageMind is an excellent lead management tool, especially with its integration with CRM. It makes lead assignments and tracking more efficient, helping businesses stay organized. While a mobile app would be a great addition, the platform's overall functionality and ease of use make it a top choice. Highly recommend!
Gaukharay Argimbayeva · Urban Space Real Estate Read story
Real estate
Diya Nouman No5 Real Estate Founder
"Best product in the market"
I have to say! Very helpful team. Best product in the market by far. Thanks Raul 🫰
Diya Nouman · No5 Real Estate Read story
Education
Walter Balducci
Walter Balducci AOSR Communications Manager
"+27% conversions"
We've seen an increase of about 27% in terms of converting our leads. We are just super happy, we couldn't have asked for a better product.
Walter Balducci · AOSR Read story
Agency
TJ
TJ Top Music Marketing Agency Head of Marketing
"Competitive edge"
MessageMind isn't just a salesman, it's also a customer support agent. Our AI agent, Elliott, replies just as a human would. Customers always compliment our service, and MessageMind has given us that competitive edge.
TJ · Top Music Marketing Agency Read story
Get Your AI Agent Built

Your front desk,
on autopilot.

30-minute working call. We show up with your AI agent already built for your business by our prompt engineering team. No commitment.

  • Let's work together to determine your company's requirements
  • Let us present the AI agent built for you
  • Let's answer your questions and discuss possible next steps
Andrea, MessageMind consultant Goma, MessageMind consultant Raul, MessageMind consultant

Your demo is hosted live by a MessageMind specialist. Joining 5,000+ companies already running on MessageMind.

Meta Business Partner
GDPR / DSGVO compliant
Server location Frankfurt, Germany
99.99% Uptime SLA Multi-region failover

Tell us about your front desk

Tell us about your business so we can build a custom AI agent for your demo.

By submitting you agree to our privacy policy. We never sell or share your data.

FAQ

The honest questions, answered.

No. Chatbots talk. MessageMind acts. It reasons through multi-step inquiries and then executes real actions in your tools: booking calendar invites, creating CRM records, issuing refunds, scheduling reminders, sending invoices. The conversation is the trigger; the value is the work it gets done.
No. Book a demo and a MessageMind specialist (Raul, Andrea or Goma) shows up with an AI agent already built for your business, trained on your website, PDFs and help center. A professional prompt engineering team reviews your actual business information, structures it, configures the prompts and instructions, and designs the workflows around how you operate. Most teams are live in under 24 hours, and real humans keep optimizing your agent after launch.
Channels: WhatsApp, SMS / iMessage, voice (real phone numbers), Gmail, Outlook, Instagram, Messenger, web chat, Viber and TikTok, plus PMS inboxes like Guesty, Lodgify, Hospitable and Zeevou. Need something else? We connect custom channels on request. Integrations: HubSpot, Salesforce, GoHighLevel, Calendly, Cal.com, Google Calendar, Acuity, Stripe, Shopify, WooCommerce, Twilio, and 50+ more. Anything with an API or webhook, we plug in.
No. MessageMind owns its proprietary platform: the backend and the AI orchestration are built and maintained by our own engineering team. It is not a white-label chatbot and not a ChatGPT UI. Under the hood we orchestrate multiple AI models and build custom capabilities on top of them, using the best model for each job.
Yes. The agent understands text, voice messages, images, videos, locations, links and documents, on any channel. A customer can send a voice note on WhatsApp, a photo of a broken part or a PDF: MessageMind reads it, understands it and acts on it.
You decide. Most teams disclose it on first contact; some don't. Customers regularly say things like "can't tell it's an AI" because you train it to respond exactly the way you would, in your tone and language.
It hands off cleanly. The agent runs 6 jobs out of the box, Greet, Qualify, Book, Follow up, Resolve and Escalate. When a conversation needs a human, it assigns to the right teammate in your inbox with the full thread and context attached. Nothing falls through.
Yes. GDPR / DSGVO compliant, servers in Frankfurt, Germany, 99.99% uptime SLA with multi-region failover. Configurable PII redaction and full audit logs for regulated industries (healthcare, legal, financial services). We never train shared models on your data.
Usage-based with a flat platform fee. Most customers replace 2 to 4 FTE worth of repetitive work in their first quarter, so the AI typically pays for itself within weeks. Book a demo for a tailored quote.