Salto KS door codes from the street entrance to the flat.

MessageMind’s AI agent connects to Salto KS and sends every guest a PIN that opens the street door, the lobby and their apartment for the nights they booked, inside their Booking.com, Airbnb or email conversation. Late arrivals get answers at once, doors open remotely and rejected entries reach your team.

Updated

Trusted by teams worldwide

01Building access

One PIN opens the street door, the lobby and the flat.

Serviced apartments in Manchester, Edinburgh and London fill from Booking.com, Airbnb and corporate stays booked by email. The AI agent gives each guest a Salto KS PIN for every door on their way in, delivered with your arrival steps wherever they already talk to you.

  • Street door, lobby and flat on one PIN
  • Booking.com, Airbnb, email and WhatsApp
  • A mobile key in the Salto KS app on request

02Night arrivals

Landing after the desk closes? Guests get the way in at once.

A guest landing at Manchester Airport near midnight asks how to get in. The AI agent sends the PIN, the street door and the way up in seconds. If a keypad rejects the code, it checks the booking, opens the door remotely and lets your on-call team know.

  • Arrival steps from the kerb to the flat
  • Rejected entries caught as they happen
  • Doors opened remotely for verified guests

03Shared spaces

Gym, bike store and laundry, open for the whole stay.

Salto KS lets one PIN cover the building’s shared rooms as well as the flat. The AI agent adds the gym, bike store or laundry to each guest’s access for their nights, moves the hours for an approved early arrival or late checkout, and ends it all at checkout.

  • Shared rooms added to the guest’s access
  • New hours for an early arrival or late checkout
  • Access to every door ends at checkout

What you can automate with Salto KS.

AI automation for Salto KS handles guest access across a whole building: PINs and mobile keys for each stay, shared rooms, late arrivals and the door alerts your team acts on.

Gives every stay its own PIN

  • Creates a Salto KS PIN for each reservation, valid from the check-in hour to checkout.
  • Grants that PIN on the street door, the lobby and the guest’s own apartment.
  • Sends a mobile key in the Salto KS app to guests who prefer their phone.

Delivers access where guests booked

  • Sends the PIN and arrival steps in the Booking.com or Airbnb chat at the hour you choose.
  • Gives corporate guests their PIN by email or WhatsApp, with a copy to the person who booked.

Opens the shared spaces

  • Gives each guest the gym, bike store or laundry for the length of their stay.
  • Stretches the PIN to an approved early arrival or late checkout, then confirms the new times.

Helps guests at the door

  • Opens a door remotely for a locked-out guest after checking them against the booking.
  • Explains which reader to use at the street door and how to wake a keypad.
  • Greets the guest with Wi-Fi and lift tips the first time their PIN opens the street door.

Keeps staff access in order

  • Gives housekeeping and maintenance PINs on their own schedules, by day, hours and door.
  • Blocks a staff member’s access at once when they leave or lose their tag.

Watches every door

  • Alerts your team to rejected entries, naming the door, the time and whose PIN it was.
  • Reports doors left open on sensor-fitted doors and locks running low on battery.
  • Opens a maintenance task when Salto KS flags a lock that needs attention.

Popular Salto KS automations.

  1. Send Booking.com guests their Salto KS PIN on arrival morning

    On the morning of arrival, the AI agent creates a Salto KS PIN for the booking and posts it in the Booking.com chat with the street door, the lift and the flat number. Guests who ask a week ahead learn exactly when it will come.

    Customer: Is there a code for the main entrance, or a key?

    AI agent: One PIN opens the main entrance and your flat. It lands here on the morning of your arrival, with directions to Apt 4B.

  2. Open the street door remotely for a Salto KS guest at midnight

    A guest writes at 11:50pm that the street keypad keeps rejecting their PIN. The AI agent sees the rejected entry in Salto KS, checks their name against the booking and opens the street door remotely, and your morning team finds a note waiting.

    Customer: The keypad on the street door keeps flashing red!

    AI agent: So sorry, Daniel! I’ve opened the street door for you. Take the lift to floor 4 and key in 730418 slowly on Apt 4B.

  3. Give long-stay guests the building gym with their Salto KS PIN

    Guests staying a few weeks ask about the gym and the bike store. The AI agent adds both rooms to their Salto KS access for the nights they booked, shares the opening hours and ends that access on the morning they check out.

  4. Give housekeeping Salto KS access by floor and by shift

    Your housekeepers work floors 1 to 3 in the morning and 4 to 6 after lunch. The AI agent gives each one a Salto KS PIN for their floors and hours, blocks access the day someone leaves and keeps guest PINs apart, so the entry log shows who opened which flat.

Advanced Salto KS automations.

Salto KS doors open for whoever your bookings, payments and guest lists say should be inside, from airline crews to conference speakers.

  • Run airline crew stays on Stripe monthly billing with Salesforce and Salto KS

    1. An airline’s crew planner rings about four studios for crews flying a new route.
    2. The AI agent checks Zeevou, quotes a monthly rate and opens a Salesforce opportunity for the airline.
    3. Stripe starts a monthly subscription billed to the airline, with the first month due now.
    4. Once the first payment clears, Salesforce closes the opportunity and Zeevou holds the four studios.
    5. As rosters arrive, each crew member gets a Salto KS PIN for the street door and their studio.
  • Give conference speakers Salto KS PINs from one Google Sheets list

    1. A conference organiser emails your Gmail asking for eight apartments for speakers in October.
    2. The AI agent books them in Guesty and shares a Google Sheets list for speaker names.
    3. As each name lands in the sheet, that speaker gets a Salto KS PIN for their apartment.
    4. Every PIN also opens the roof terrace on the evening of the speakers’ dinner.
    5. When the conference closes, access ends for all eight, and the organiser gets a thank-you note.
  • Sell an early check-in with Stripe and move the Salto KS PIN forward

    1. A guest who booked on your website asks on WhatsApp to arrive at 11am instead of 3pm.
    2. The AI agent checks Guesty, sees the flat is free the night before and offers early check-in.
    3. A Stripe payment link for the early check-in fee arrives in the same chat.
    4. Once Stripe confirms payment, Guesty records the extra and the Salto KS PIN starts at 11am.
    5. Housekeeping gets the flat first on the day, and the guest gets a confirmation note.

Ready for aparthotels and apartment blocks.

One Edinburgh block or a dozen sites across London, every guest PIN and every arrival question runs through the same AI agent.

  • Booking.com, Airbnb and corporate guests

    Each guest gets the PIN and the way in through the channel that booked the stay, from a Booking.com chat to a company email.

  • Answers before the PIN arrives

    Guests who ask early hear exactly when their PIN comes and what waits at the street door, answered in the language they used.

  • Each building in its own words

    Arrival steps, lift directions and the welcome are kept per building, and each reply follows your brand’s tone.

  • Keep the Salto KS app your team knows

    Managers and housekeeping carry on in the Salto KS app, and the AI agent works alongside it on every site.

  • Noise and complaints go to a person

    A noise report or an unhappy guest goes to your duty manager, who picks up with the booking and the conversation in view.

  • Door alerts with your duty manager

    Rejected entries, open doors and guest messages land on your duty manager’s phone and desktop as they happen.

How the Salto KS AI integration works.

  1. Connect Salto KS

    Our team pairs your Salto KS site with your PMS alongside you, then maps every apartment and shared room to its doors.

  2. The AI agent learns the building

    It learns the street door, lifts, flat numbers, shared rooms, housekeeping hours and who is on call overnight.

  3. PINs go out with every booking

    Each guest gets access in the channel they booked through, and your team hears about any door that needs someone.

At a glance

Access
PINs on keypads and mobile keys in the Salto KS app
Doors
Street doors, lobbies, apartments, gyms, bike stores and laundries
Channels
Booking.com and Airbnb chats, email, WhatsApp, SMS and phone
Bookings from
Guesty, Zeevou, Booking Experts, Hostaway and Lodgify
Your team
Entry alerts and guest threads for every site in one inbox

Built for serviced accommodation.

  • Serviced apartment operators

    Corporate and leisure guests get one PIN for the building and their flat, sent the way they booked.

  • Aparthotels and boutique hotels

    Late arrivals let themselves in after the desk closes, and the gym and laundry open on the same PIN.

  • Build to rent and co-living

    Short stays sit beside residents, with shared rooms opened for the right nights and staff on their own schedules.

Customer stories

You are in good company.

Based on 345 verified reviews across G2 and Featured Customers.

Education

AOSR

“+27% conversions”

Walter BalducciCommunications Manager
Rentals

Staybodia Ltd

“6 stars if I could”

Jordan Bunton-WilliamsFounder
Home services

Solartek Films

“Brilliant”

Ben HicklingManaging Director
95.64%automation rate

SIP Abacus books trial classes across three timezones, hands-off

Read the story
80.69%automation rate

Spa Hotel Anglický Dvůr automates 80% of the front desk on WhatsApp

Read the story
82%Order-status deflection

Army & Navy Stores answers sizing and returns before checkout drop-off

Read the story

Works with

Salto KS with Booking.com, Guesty and Zeevou.

Guesty or Zeevou keep the reservations, Salto KS keeps the doors, and each guest’s chat brings the two together.

Salto KS integration: questions and answers

Can Salto KS send guest PINs automatically for Booking.com stays?

Yes. MessageMind’s AI agent reads each Booking.com reservation from your PMS, creates a Salto KS PIN for the street door and the guest’s apartment for those nights, and sends it with your arrival steps in the Booking.com chat. Building questions get answers there too.

Can one PIN open the street door and the apartment?

Yes. One Salto KS PIN can cover every door a guest passes, from the street entrance and lobby to their apartment and the gym. The AI agent sets it for the booked nights and names the doors it opens.

Can guests open the doors with their phone?

Yes. Guests who prefer their phone can get a mobile key in the Salto KS app, opening the same doors for the same nights. The AI agent sends the invitation and the PIN together, so the guest has a backup if their phone battery runs flat.

How do serviced apartment guests get in after reception closes?

With the PIN they already have. The AI agent sends it before arrival with directions from the kerb to the flat, answers late questions in seconds and, when a keypad rejects a verified guest, opens the door remotely and tells your on-call team.

Does Salto KS need internet at the building?

Yes, through its IQ hubs, which link the locks on site to the Salto KS cloud. With the IQ online, new PINs, changed hours and remote opening reach the doors straight away, and every entry appears in the log for your team.

Can guests use the gym, laundry or bike store?

Yes, whichever shared rooms you choose. The AI agent adds them to the guest’s Salto KS access for their nights and sends the opening hours with the PIN, while residents keep their own access as it is.

Can a guest’s PIN start earlier or run later?

Yes, once you approve the change. The AI agent moves the PIN’s hours to the early arrival or late checkout and confirms the new times. A date change carries the PIN to the new nights, and a cancelled booking loses access at once.

Can housekeeping and maintenance have their own access?

Yes. Housekeeping and maintenance get Salto KS PINs or tags on their own schedules, by day, hours and door, apart from guest PINs. When someone leaves, the AI agent blocks their access the same day, and the entry log shows who opened each apartment.

How do we get started with Salto KS and MessageMind?

Our team works it through with you: we link your Salto KS site and your PMS, map every apartment and shared room to its doors and agree when PINs go out. Your Salto installer stays your contact for the hardware, and guests install nothing.

What does the AI agent cost for a Salto KS building?

Pricing comes from your MessageMind plan, and every plan has its own channels, monthly credits and team seats, while your Salto KS subscription stays with Salto. Our pricing page sets the plans out together, and our team can suggest one for your buildings.

From the kerb to the flat, one PIN and a quick answer.

Street doors, gyms and apartments open for the right guest on the right nights.