AOSR
“+27% conversions”
Walter BalducciCommunications ManagerMessageMind’s AI agent connects to Salto KS and sends every guest a PIN that opens the street door, the lobby and their apartment for the nights they booked, inside their Booking.com, Airbnb or email conversation. Late arrivals get answers at once, doors open remotely and rejected entries reach your team.
Updated
Trusted by teams worldwide
01Building access
Serviced apartments in Manchester, Edinburgh and London fill from Booking.com, Airbnb and corporate stays booked by email. The AI agent gives each guest a Salto KS PIN for every door on their way in, delivered with your arrival steps wherever they already talk to you.
02Night arrivals
A guest landing at Manchester Airport near midnight asks how to get in. The AI agent sends the PIN, the street door and the way up in seconds. If a keypad rejects the code, it checks the booking, opens the door remotely and lets your on-call team know.
03Shared spaces
Salto KS lets one PIN cover the building’s shared rooms as well as the flat. The AI agent adds the gym, bike store or laundry to each guest’s access for their nights, moves the hours for an approved early arrival or late checkout, and ends it all at checkout.
AI automation for Salto KS handles guest access across a whole building: PINs and mobile keys for each stay, shared rooms, late arrivals and the door alerts your team acts on.
On the morning of arrival, the AI agent creates a Salto KS PIN for the booking and posts it in the Booking.com chat with the street door, the lift and the flat number. Guests who ask a week ahead learn exactly when it will come.
Customer: Is there a code for the main entrance, or a key?
AI agent: One PIN opens the main entrance and your flat. It lands here on the morning of your arrival, with directions to Apt 4B.
A guest writes at 11:50pm that the street keypad keeps rejecting their PIN. The AI agent sees the rejected entry in Salto KS, checks their name against the booking and opens the street door remotely, and your morning team finds a note waiting.
Customer: The keypad on the street door keeps flashing red!
AI agent: So sorry, Daniel! I’ve opened the street door for you. Take the lift to floor 4 and key in 730418 slowly on Apt 4B.
Guests staying a few weeks ask about the gym and the bike store. The AI agent adds both rooms to their Salto KS access for the nights they booked, shares the opening hours and ends that access on the morning they check out.
Your housekeepers work floors 1 to 3 in the morning and 4 to 6 after lunch. The AI agent gives each one a Salto KS PIN for their floors and hours, blocks access the day someone leaves and keeps guest PINs apart, so the entry log shows who opened which flat.
Salto KS doors open for whoever your bookings, payments and guest lists say should be inside, from airline crews to conference speakers.
One Edinburgh block or a dozen sites across London, every guest PIN and every arrival question runs through the same AI agent.
Each guest gets the PIN and the way in through the channel that booked the stay, from a Booking.com chat to a company email.
Guests who ask early hear exactly when their PIN comes and what waits at the street door, answered in the language they used.
Arrival steps, lift directions and the welcome are kept per building, and each reply follows your brand’s tone.
Managers and housekeeping carry on in the Salto KS app, and the AI agent works alongside it on every site.
A noise report or an unhappy guest goes to your duty manager, who picks up with the booking and the conversation in view.
Rejected entries, open doors and guest messages land on your duty manager’s phone and desktop as they happen.
Our team pairs your Salto KS site with your PMS alongside you, then maps every apartment and shared room to its doors.
It learns the street door, lifts, flat numbers, shared rooms, housekeeping hours and who is on call overnight.
Each guest gets access in the channel they booked through, and your team hears about any door that needs someone.
Corporate and leisure guests get one PIN for the building and their flat, sent the way they booked.
Late arrivals let themselves in after the desk closes, and the gym and laundry open on the same PIN.
Short stays sit beside residents, with shared rooms opened for the right nights and staff on their own schedules.
“+27% conversions”
Walter BalducciCommunications Manager“6 stars if I could”
Jordan Bunton-WilliamsFounder“Brilliant”
Ben HicklingManaging Director
Works with
Guesty or Zeevou keep the reservations, Salto KS keeps the doors, and each guest’s chat brings the two together.
Yes. MessageMind’s AI agent reads each Booking.com reservation from your PMS, creates a Salto KS PIN for the street door and the guest’s apartment for those nights, and sends it with your arrival steps in the Booking.com chat. Building questions get answers there too.
Yes. One Salto KS PIN can cover every door a guest passes, from the street entrance and lobby to their apartment and the gym. The AI agent sets it for the booked nights and names the doors it opens.
Yes. Guests who prefer their phone can get a mobile key in the Salto KS app, opening the same doors for the same nights. The AI agent sends the invitation and the PIN together, so the guest has a backup if their phone battery runs flat.
With the PIN they already have. The AI agent sends it before arrival with directions from the kerb to the flat, answers late questions in seconds and, when a keypad rejects a verified guest, opens the door remotely and tells your on-call team.
Yes, through its IQ hubs, which link the locks on site to the Salto KS cloud. With the IQ online, new PINs, changed hours and remote opening reach the doors straight away, and every entry appears in the log for your team.
Yes, whichever shared rooms you choose. The AI agent adds them to the guest’s Salto KS access for their nights and sends the opening hours with the PIN, while residents keep their own access as it is.
Yes, once you approve the change. The AI agent moves the PIN’s hours to the early arrival or late checkout and confirms the new times. A date change carries the PIN to the new nights, and a cancelled booking loses access at once.
Yes. Housekeeping and maintenance get Salto KS PINs or tags on their own schedules, by day, hours and door, apart from guest PINs. When someone leaves, the AI agent blocks their access the same day, and the entry log shows who opened each apartment.
Our team works it through with you: we link your Salto KS site and your PMS, map every apartment and shared room to its doors and agree when PINs go out. Your Salto installer stays your contact for the hardware, and guests install nothing.
Pricing comes from your MessageMind plan, and every plan has its own channels, monthly credits and team seats, while your Salto KS subscription stays with Salto. Our pricing page sets the plans out together, and our team can suggest one for your buildings.
Street doors, gyms and apartments open for the right guest on the right nights.