via Airbnb
Odoo
Stripe
Nuki
Google Calendar
Education
AOSR
“+27% conversions”
Walter BalducciCommunications ManagerBeds24 AI guest messaging for B&Bs, guest houses and small hotels.
MessageMind’s AI agent connects to Beds24 and answers Booking.com, Expedia, Airbnb and Vrbo guests in their booking thread, and direct guests on WhatsApp, SMS or email, around the clock. It books free rooms, takes deposits by payment link, adds breakfast to invoices and sends receipts.
Updated
Trusted by teams worldwide
01Booking sites
Booking.com, Expedia, Airbnb and Vrbo guests, answered from Beds24.
Beds24 brings your channels’ messages into one inbox, and the AI agent answers each guest there in seconds, knowing their room, dates and rate. Guests who booked on your Beds24 booking page hear back on WhatsApp, SMS or email, so nobody waits for the front desk to open.
- Expedia guests answered as well
- Each answer built on the booked room
- Booking page guests reached on WhatsApp
02Room questions
Answers about each room while you’re serving breakfast.
Priya asks on Airbnb whether the Minster Room has a bath. The AI agent reads the room’s details in Beds24 and replies in seconds, and questions about breakfast times, parking or a travel cot get the same quick, accurate answer for that guest’s room.
- Room details from Beds24 in every answer
- Breakfast, parking and cot questions handled
- Quick replies while you look after other guests
03Invoices
Extras on the invoice and a receipt whenever it’s asked for.
When Priya adds breakfast and a parking space, the AI agent puts both on her Beds24 invoice at your prices. Before arrival it sends your check-in steps, and after checkout it sends the invoice she needs for her expenses, followed by a short thank-you.
- Breakfast and parking added to the invoice
- Check-in steps before the day
- Invoices and receipts sent on request
What you can automate with Beds24.
AI for Beds24 runs the guest side of your rooms and rates: replies, bookings, payments, extras, invoices and stay changes, all written back to Beds24.
Answers every guest
- Gives Expedia guests the same quick replies as Airbnb, Booking.com and Vrbo guests in Beds24.
- Replies to booking page guests on WhatsApp, SMS or email, with their booking in view.
- Writes in each guest’s language, using your multilingual Beds24 messages and room details.
Books rooms
- Books rooms in the chat: checks what is free, quotes the price and creates the booking.
- Quotes the right rate for each room, guest count and length of stay from your Beds24 offers.
Takes payment
- Sends direct guests a Stripe link for their deposit or balance, and Beds24 shows it paid once it clears.
- Sends invoices and receipts whenever a guest asks for one, at any hour.
Sells extras
- Adds extras like breakfast, parking or late checkout to the guest’s invoice.
- Offers your packages, tours and dinner extras to guests asking what to do nearby.
Changes stays and rates
- Moves dates or adds a night on the booking when a room is free.
- Cancels direct bookings on request and explains any refund under your cancellation terms.
- Opens or closes rooms and sets nightly prices in Beds24 when your team asks.
Prepares every arrival
- Sends check-in steps, directions and Nuki or RemoteLock door codes at the hour you choose.
- Tells housekeeping about early arrivals, late checkouts and cots needed in a room.
Popular Beds24 automations.
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Book a free Beds24 room in the chat and take the deposit
A couple asks on WhatsApp about a double room for two nights in June. The AI agent checks which rooms are free in Beds24, quotes the rate with breakfast, creates the booking and sends a payment link for the deposit, and Beds24 marks it paid once the money arrives.
Customer: Do you have a double for the 14th and 15th of June?
AI agent: Yes, the Garden Room is free both nights, breakfast included. Shall I book it and send the deposit link?
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Add breakfast, parking or late checkout to a Beds24 invoice
A Booking.com guest asks whether they can have breakfast both mornings and keep the room until noon. The AI agent checks the room’s next arrival, adds both extras to the Beds24 invoice at your prices and confirms the new total in the Booking.com thread.
Customer: Could we have breakfast both days and leave at 12?
AI agent: Of course. Breakfast for two mornings and a noon checkout are now on your booking, with the new total below.
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Send a Beds24 invoice or receipt the moment a guest asks
A business traveller writes after checkout asking for an invoice for her expenses claim. The AI agent finds the booking in Beds24 and sends the invoice straight away, and receipts for deposits paid earlier go out the same way, at any hour.
Advanced Beds24 automations.
These automations join Beds24 to your website chat, Odoo, Stripe, Nuki and Google Calendar, from cycling tour groups to Saturday vineyard tours.
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Fill a Beds24 guest house with cycling tour groups using Odoo and Stripe
- A cycling tour operator asks in your website chat about five rooms on three dates in May.
- The AI agent checks Beds24 for each date and quotes the rooms at your group rate.
- Odoo opens an opportunity for the tour operator, with the dates, the rooms and the quote.
- A Stripe deposit request goes out, and the rooms are booked in Beds24 the moment it is paid.
- Odoo marks the opportunity won, and each balance request goes out from Beds24 before the riders arrive.
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Release Nuki codes once the Beds24 balance is paid by Stripe link
- Three days before arrival, Beds24 shows a direct guest’s balance is still open.
- The AI agent sends a friendly SMS reminder with a Stripe link for the balance.
- Once Stripe confirms, Beds24 marks the booking paid and the receipt follows by SMS.
- On arrival morning, Nuki codes for the front door and their room arrive in the same thread.
- After checkout the codes end, and the receipt for any extras goes out that morning.
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Add a vineyard tour to a Booking.com guest’s Beds24 stay with Google Calendar
- A Booking.com guest asks in the chat whether you can arrange a vineyard tour during their stay.
- The AI agent offers your Saturday tour and adds it as an extra on the Beds24 booking.
- The guide’s Google Calendar gets the tour, with the guest count and pick-up time.
- The tour sits on the guest’s Beds24 invoice, ready to settle at checkout.
- On Saturday morning a reminder with the meeting point arrives in the Booking.com chat.
Made for every room you run on Beds24.
A six-room guest house in York, a hostel in Lisbon or a cottage on Skye: each property gets answers drawn from its own rooms and rules.
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OTA and direct guests in one voice
Booking.com, Expedia, Airbnb and Vrbo guests in their thread, booking page guests on WhatsApp, SMS or email, all in the same warm tone.
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No waiting for the front desk
A late arrival asking where to park gets an answer at midnight, and the morning shift starts with nothing left to catch up on.
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Family B&B or boutique hotel, it sounds like you
Replies follow the way you write, whether that is a chatty family B&B or a smart small hotel with a cocktail bar.
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Rooms, rates and invoices from Beds24
Each answer uses the guest’s own booking, room, rate and invoice, so the guest in the Garden Room never gets the Minster Room’s details.
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People for the delicate moments
Complaints, damage and refund requests go to the right person with the whole conversation, so nobody asks the guest twice.
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Reception in your pocket
Your front desk, housekeeping and owners answer any Beds24 guest from their phones, with the room, rate and invoice beside the chat.
How the Beds24 AI integration works.
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Connect Beds24
We connect your Beds24 account with you and write down your rules for bookings, deposits and extras.
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The AI agent learns your rooms
Rooms, rates, offers, extras and invoices come from Beds24, and your house rules, breakfast times and tone come from you.
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Answer every guest from day one
Booking.com, Expedia, Airbnb, Vrbo and booking page guests get replies at once, with WhatsApp, SMS, email and calls alongside.
At a glance
- Channels
- Booking.com, Expedia, Airbnb and Vrbo threads, your booking page, WhatsApp, SMS, email and calls
- Bookings
- Rooms booked, dates moved, nights added and direct cancellations by your terms
- Payments
- Stripe deposit and balance links for direct guests, marked paid in Beds24
- Invoices
- Extras added, then invoices and receipts sent on request
- Properties
- B&Bs, guest houses, hostels, small hotels and holiday lets
- Your team
- Front desk and housekeeping in one inbox on web, iOS and Android
Built for independent hospitality.
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B&Bs and guest houses
Answer guests while you cook breakfast, with every room’s details right.
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Small hotels and hostels
Keep the front desk calm at check-in time, with deposits, extras and invoices handled.
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Holiday let agencies
Run owners’ properties on Beds24 with one voice for every guest, whatever the channel.
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Read the storyWorks with
Beds24 with Expedia, Stripe and Nuki.
Expedia and Booking.com guests are answered in their own thread, direct guests pay through Stripe, and Nuki codes arrive on the morning of the stay.
VrboMore vacation rental software integrations
Beds24 guides
Beds24 AI integration: questions and answers
Can an AI agent work inside Beds24?
Yes. MessageMind’s AI agent works with Beds24: it reads your rooms, rates, bookings and invoices, answers guests from Booking.com, Expedia, Airbnb, Vrbo and your booking page, and books rooms, takes deposits and adds extras for you.
Can AI answer Booking.com and Expedia guests for a B&B?
Yes. Booking.com and Expedia messages land in the Beds24 inbox, and the AI agent answers each one in seconds in that guest’s own thread, with their room, dates and rate in view, whether it is breakfast time or midnight.
Can guests book a room through WhatsApp?
Yes. Someone who messages your WhatsApp number about dates gets the free rooms and the price straight from Beds24, and once they say yes the AI agent creates the booking and sends the deposit link in the same chat.
Can it take deposits and balance payments?
Yes. Direct guests get a secure Stripe link for the deposit or the balance, and Beds24 marks the booking paid as soon as the payment goes through. The guest receives the receipt in the conversation they paid from.
Can it add breakfast or parking to a booking?
Yes. The AI agent adds breakfast, parking, late checkout or any extra you sell to the guest’s Beds24 invoice at your price, confirms the new total and lets housekeeping or the kitchen know what is coming.
Will it send invoices and receipts?
Yes. When a guest asks for an invoice for their company or a receipt for a deposit, the AI agent finds the booking in Beds24 and sends it in the same conversation, whatever the hour.
What if a guest wants different dates or another night?
The AI agent checks which rooms are free in Beds24 for the new dates, moves the booking or adds the night, explains any change in price and confirms it in the thread. Your team sees every change on the booking.
How much work is it to connect Beds24?
Very little. Our team links your Beds24 account with you, learns your rooms, rates and house rules, and agrees which guests the AI agent answers first. Guests keep booking and writing exactly as they do now.
What does MessageMind cost for a Beds24 property?
The price follows the MessageMind plan you choose, with its own channels, monthly credits and team seats. Our pricing page lays out every plan, and our team can recommend one for your number of rooms and the messages they bring.
Are guests’ payment and invoice details kept safe?
Yes. MessageMind stores its data on EU servers under GDPR, Beds24 stays the record of every booking, payment and invoice, and each answer uses the details of that guest’s own booking.
Every Beds24 guest answered, even mid-breakfast.
The AI agent replies, books and invoices in your tone, while you look after the people in front of you.