Fantastic job on our AI assistant Albert and the VIP phone system. Anybody looking for these kind of products, we strongly recommend MessageMind for their timely delivery and very good pricing.
Serviced accommodation, finally conversational.
Every guest message answered in your tone. Every reservation enriched with context. Guest messages connected to Zeevou reservation context, 24/7.
Trusted by teams worldwide
Reach
Every guest, every channel, one calm inbox.
Zeevou pulls bookings in from Airbnb, Booking.com, your direct site and every connected OTA. MessageMind picks up every guest message that arrives on any of those channels and answers it in the same voice, with the same reservation context, in the same thread.
- Airbnb, Booking.com and direct, side by side
- The reservation and unit always on screen
- No channel-switching, no copy-paste between tabs
Speed
Pre-arrival questions, answered in seconds.
Guests ask about check-in time, parking, the keyless code or the nearest tube at every hour of the day. MessageMind reads the reservation, checks your unit policy and replies in three seconds, in your tone, inside the Zeevou thread.
- Reservation context on every reply
- Unit-specific arrival info out of the box
- Human handoff without dropping the thread
One stay, whole journey
Pre-arrival, check-in and review in one thread.
Use available reservation information to answer guest questions in the connected Zeevou conversation. Reservation changes, payments and verification decisions remain in the property workflow.
- Guest questions in the connected thread
- Available reservation context for replies
- Changes and payments handled by your team
You are in good company.
We have started using MessageMind recently, and it has been absolutely amazing. It has completely changed the game and any issue we've had, they have always been extremely supportive.
This is a very good product. I run a serviced Accommodation business and this has enabled me to provide a much better customer service. The support I have received from the MessageMind team has been incredible. Thank you so much.
The best thing has the the support team who have been available 24x7 to solve all the doubts. The AI is in itself very efficient at getting the desired results. Also the AI is being updated with new features everyday which is a great addition.
It's brilliant, and it gets through an awful lot of work.
MessageMind is an excellent lead management tool, especially with its integration with CRM. It makes lead assignments and tracking more efficient, helping businesses stay organized. While a mobile app would be a great addition, the platform's overall functionality and ease of use make it a top choice. Highly recommend!
I have to say! Very helpful team. Best product in the market by far. Thanks Raul 🫰
We've seen an increase of about 27% in terms of converting our leads. We are just super happy, we couldn't have asked for a better product.
MessageMind isn't just a salesman, it's also a customer support agent. Our AI agent, Elliott, replies just as a human would. Customers always compliment our service, and MessageMind has given us that competitive edge.
Made for every Zeevou stay.
Serviced accommodation at scale, finally with the voice, the automations and the sync your brand deserves.
-
Every channel, one guest inbox
Airbnb, Booking.com and direct bookings land in a single stream in MessageMind, with the Zeevou reservation always one glance away.
-
Replied in seconds, in your tone
Every guest question gets an on-brand answer immediately, 24/7, grounded in the specific reservation, unit and arrival window.
-
On brand, every verification
Business profile, greeting, tone, verification policy, quick replies. Every detail is tuned to your brand and the Zeevou unit the guest booked.
-
Your Zeevou config, respected
Passport verification, arrival instructions, keyless codes, review requests. Every automation Zeevou already runs keeps running, untouched.
-
Handoff without dropping the thread
When a guest reports an issue, MessageMind flags the right teammate with the reservation summary, OTA source and verification state.
-
Reply from Zeevou or MessageMind
Your team can jump into any guest thread from Zeevou web and mobile or from MessageMind. Every reply stays in sync in both inboxes.
Connected
Connect every stay to your stack.
Zeevou is where serviced accommodation operators run their business; MessageMind keeps the inbox calm.
Questions people ask about the Zeevou integration.
Which Zeevou plan is required?
MessageMind connects to any Zeevou plan that exposes the Zeevou Open API, which covers every active commercial tier. If you already run Zeevou as your PMS and channel manager, you have what you need. We handle the OAuth connection for you during onboarding.
How does the API and OAuth setup work?
During onboarding you authorise MessageMind inside your Zeevou workspace via the standard Open API OAuth flow. Nothing is scraped and no password is shared. Scopes are limited to reservations, guest messaging and unit metadata so your PMS stays the system of record.
Does it sync across all Zeevou-connected OTAs and direct bookings?
Yes. Any booking that lands in Zeevou lands in MessageMind, whether it came from Airbnb, Booking.com, your Zeevou direct booking site or another connected channel. The source stays visible on every thread so your team always knows which OTA policy applies.
Are passport and ID verification preserved?
Zeevou remains responsible for its verification and arrival workflows. MessageMind can use available reservation context in replies, but this connection does not perform identity verification or promise automatic verification-based access gating.
What about arrival and departure automations?
Your existing Zeevou automations remain configured in Zeevou. Review those scheduled messages alongside the MessageMind conversation workflow to avoid overlapping or duplicated replies.
Can a real person take over on complaints or incidents?
Yes. When a guest reports an incident, a complaint or anything outside the AI remit, MessageMind flags the right teammate with the full thread, the reservation summary and the OTA source. Your team picks up in the same window, no restart.
Your next guest is already messaging you.
Answer supported Zeevou guest conversations with the available reservation context. Your property team retains control of reservation changes, verification and external CRM workflows.










