OwnerRez AI guest messaging for every cabin, condo and beach house.

MessageMind’s AI agent connects to OwnerRez and answers every Airbnb, Vrbo, Booking.com and direct guest in the OwnerRez inbox, by text and on the phone. It sends quotes guests book online, applies your fees and discounts, shares door codes and collects reviews.

Start with MessageMind

Updated

Trusted by teams worldwide

01Every booking site

Airbnb, Vrbo, Booking.com and text guests, all answered.

Owners in the Smokies, Lake Tahoe and the Outer Banks take bookings from three sites and their own OwnerRez website. The AI agent replies to every guest in the conversation they started, OwnerRez text threads included, with the booking details, the property and your house notes to hand.

  • Replies in Airbnb, Vrbo and Booking.com
  • Two-way texts in the OwnerRez inbox
  • WhatsApp, web chat and calls on top

02Prices and quotes

The real price for their dates, even at 11pm.

A family eyeing a week in Destin asks what an extra Saturday would cost. On Airbnb the AI agent answers in the thread and pre-approves the stay; on your website or by text it sends an OwnerRez quote, with your fees and discounts, that they can book online.

  • Pre-approvals for Airbnb enquiries
  • Quotes direct guests book online
  • Fees, discounts and surcharges applied

03Stay details

Door codes on arrival morning, reviews after checkout.

On arrival morning, the door code your lock set for that booking goes out in the booking thread or by text, with the gravel drive directions and the hot tub notes. The AI agent handles the questions that follow and, once the family heads home, asks for a review.

  • Door codes from your connected lock
  • Check-in steps sent when you want them
  • Review requests after checkout

What you can automate with OwnerRez.

AI automation for OwnerRez handles the guest work of a busy owner, from the first quote request to the review once the family has driven home.

Answers every guest

  • Replies to Airbnb, Vrbo and Booking.com guests in the OwnerRez inbox at any hour.
  • Answers direct guests by text, WhatsApp, web chat and phone, in their own language.

Quotes and books stays

  • Sends a quote for the exact dates that the guest can book online straight away.
  • Finds which of your properties are free for the guest’s dates and suggests the best fit.
  • Creates or updates the booking in OwnerRez once the guest says yes.
  • Answers Airbnb enquiries in the thread and pre-approves the dates or sends a special offer.

Applies your pricing

  • Applies your discounts and surcharges, such as pet fees or last-minute deals.
  • Answers questions about the rental agreement, the security deposit and payments due.

Prepares every arrival

  • Sends the door code set for each booking, with your check-in steps and parking notes.
  • Explains the hot tub, the fire pit and the Wi-Fi from each property’s house notes.

Follows up after checkout

  • Collects reviews after checkout and replies to new Airbnb and Vrbo reviews in your tone.
  • Offers your returning-guest discount to direct guests who loved their stay.

Keeps OwnerRez tidy

  • Tags each booking and fills your custom fields, so nobody has to ask what was agreed.
  • Opens a task when a guest reports a broken heater or a leaking tap.

Popular OwnerRez automations.

  1. Send an OwnerRez quote for open dates from a late-night text

    A guest texts at 11pm about a long weekend for eight. The AI agent searches your properties in OwnerRez, suggests the cabin that sleeps eight and sends a quote they can accept online, which brings the signed rental agreement, the payment and the security deposit together.

    Customer: Anything free for 8 of us over Columbus Day weekend?

    AI agent: Yes! Laurel Ridge sleeps 8 and is open Oct 10 to 13. Your quote is in your inbox, ready to book tonight.

  2. Add the pet fee and pet agreement for a guest’s dog

    A guest booking through your OwnerRez website asks about bringing their golden retriever. The AI agent checks the property’s pet rules, adds your pet surcharge to the quote, sends the pet agreement for signing and shows the new total in the same thread.

    Customer: Can we bring our golden retriever?

    AI agent: Of course, dogs are welcome at Bluff View! I’ve added the pet fee to your quote, and a short pet agreement is on its way.

  3. Text the door code to OwnerRez guests on arrival morning

    Your lock makes a fresh code for each OwnerRez booking. On arrival morning the AI agent texts it with your check-in steps, Airbnb and Vrbo guests find it in their booking thread, and a guest who misplaces it gets it again after a quick identity check.

  4. Ask for a review the morning after an OwnerRez checkout

    Once the family is home, a thank-you goes out the next morning that recalls something they enjoyed, like the hot tub or the sunset view, and asks for a review. New Airbnb and Vrbo reviews then get a warm reply in your tone, written around what the guest said.

Advanced OwnerRez automations.

OwnerRez joins your phone line, social pages, locks, CRM and payments, so family reunions, Reel viewers and direct guests go from first message to a signed, paid stay.

  • OwnerRezPhone callsHubSpotStripe

    Turn a family reunion call into OwnerRez bookings with HubSpot and Stripe

    1. The family organiser phones about four cabins for a Fourth of July reunion by the lake.
    2. The AI agent checks OwnerRez, finds all four cabins open and emails a quote for each.
    3. HubSpot logs her as a contact and opens a deal for the reunion weekend.
    4. Stripe collects the group deposit, and OwnerRez sends the rental agreement for her signature.
    5. Once she signs and pays, the four bookings sit in OwnerRez and the HubSpot deal is won.
  • OwnerRezSchlageSMS

    Text each direct OwnerRez guest a Schlage code that ends at checkout

    1. A family books the lake cabin through your OwnerRez website for a long weekend.
    2. Schlage gets a door code made for their dates, straight from the OwnerRez booking.
    3. On arrival morning, the AI agent texts the code with the drive directions and parking spot.
    4. When you approve an early check-in, the code’s start time moves with the booking.
    5. After checkout, Schlage removes the code and OwnerRez sends your review request.
  • OwnerRezInstagramFacebook Messenger

    Turn Instagram and Facebook messages into OwnerRez quotes guests book online

    1. A traveller sees your cabin Reel and asks on Instagram or Facebook about mid-October.
    2. The AI agent checks OwnerRez for open nights and replies with the total for six guests.
    3. An OwnerRez quote follows, with your fees and the pet surcharge for their beagle.
    4. If they go quiet, a friendly reminder arrives the next evening with the quote link.
    5. Once they accept, OwnerRez collects the signature and the payment, and the stay is booked.

Made for independent owners and managers.

From a single lake cabin to a few dozen beach houses, every reply draws on what OwnerRez holds about the booking and the guest.

  • Three booking sites and your own website

    Airbnb, Vrbo and Booking.com guests hear back inside their own conversations, and guests from your OwnerRez website get replies by text.

  • Late questions, real answers

    A noon checkout question at midnight gets a reply checked against the OwnerRez calendar, and the change is confirmed on the booking.

  • Sounds like the owner

    The way you welcome guests, explain the hot tub and warn about the steep drive carries into every reply.

  • Everything OwnerRez knows, in every reply

    Names, dates, party size, the property and its door code come from OwnerRez, so nobody is asked for a confirmation number.

  • You or your co-host for the hard parts

    A broken water heater or a refund request lands with you or your co-host, the whole conversation attached.

  • Answer from the porch or the office

    Follow every guest thread from your phone with the MessageMind app for iOS and Android, or from the web, and step in whenever you like.

How the OwnerRez AI integration works.

  1. Connect OwnerRez

    Our team connects OwnerRez with you, property by property, and checks the fees, locks and messages together.

  2. The AI agent learns your properties

    Properties, rates, fees, agreements and bookings come from OwnerRez, plus the house notes and answers you add.

  3. Guests hear back everywhere

    Booking-site threads, texts, WhatsApp, web chat and phone calls all get replies from day one.

At a glance

Channels
Airbnb, Vrbo, Booking.com, your OwnerRez website, SMS, WhatsApp, web chat and phone calls
Languages
English, Spanish and every guest’s language
Quotes and bookings
Quotes guests book online, bookings created and changed
Pricing
Your fees, surcharges, discounts and deposits applied
Your team
Every thread on web, iOS and Android
Setup
Our team connects OwnerRez and your locks with you

Already using Rezzy AI in OwnerRez?

Keep it. Rezzy AI reads guest messages in your OwnerRez Unified Inbox, drafts replies in your tone and spots the tasks hidden in them. MessageMind’s AI agent adds what sits around it: phone calls, WhatsApp and web chat, quotes guests book online, and reviews collected after checkout.

  • Phone calls, WhatsApp and web chat answered from OwnerRez
  • Quotes, fees and bookings handled inside the conversation
  • Reviews and returning guests followed up for you

Built for owners who host themselves.

  • Independent owners

    Run a cabin or two on Airbnb, Vrbo and your own site and still get your evenings back.

  • Small management companies

    Look after a few dozen homes for other owners with one guest voice and tidy bookings.

  • Direct booking hosts

    Turn website visitors, texts and social messages into quotes guests book online.

AI for Hospitality & Rentals

Customer stories

You are in good company.

5.0/5 4.8/5

Based on 345 verified reviews across G2 and Featured Customers.

Education

AOSR

“+27% conversions”

Walter BalducciCommunications Manager
Rentals

Staybodia Ltd

“6 stars if I could”

Jordan Bunton-WilliamsFounder
Home services

Solartek Films

“Brilliant”

Ben HicklingManaging Director
95.64%automation rate

SIP Abacus books trial classes across three timezones, hands-off

Read the story
80.69%automation rate

Spa Hotel Anglický Dvůr automates 80% of the front desk on WhatsApp

Read the story
82%Order-status deflection

Army & Navy Stores answers sizing and returns before checkout drop-off

Read the story
Read all stories

Works with

OwnerRez with Schlage, Stripe and SMS.

Direct guests pay through Stripe, get their Schlage code by text and hear back on every booking site in the same voice.

Works well with OwnerRez

See every integration

More vacation rental software integrations

OwnerRez guides

OwnerRez AI integration: questions and answers

Is there an AI agent for OwnerRez?

Yes. OwnerRez hosts can hand their guest messages to MessageMind’s AI agent: it answers Airbnb, Vrbo, Booking.com and direct guests in the OwnerRez inbox, by text and on the phone, sends quotes guests can book online and keeps bookings, fees and reviews up to date.

Can AI reply to OwnerRez guests automatically?

Yes. A reply goes out within seconds of each new message, built from the booking, the property and your house notes, and it is saved in the OwnerRez thread. Anything you’d rather answer yourself, such as a refund, comes straight to you.

Does it answer the texts in my OwnerRez inbox?

Yes. Texts from guests are answered in your OwnerRez inbox with their booking in view, and calls to your line get the same quick answers, day or night. Airbnb, Vrbo and Booking.com guests hear back inside their own conversation.

Can an AI agent send quotes guests can book online?

Yes. It checks your calendar for the dates asked, applies your fees, surcharges and discounts and sends a quote the guest accepts online, signing the rental agreement and paying in one go, with the security deposit scheduled for you.

Can guests get their door code by text on arrival day?

Yes. When your lock is connected to OwnerRez, each booking gets its own code, and the AI agent sends it with your check-in steps on arrival morning, by text or in the booking thread, after checking who is asking.

Can it collect reviews after checkout?

Yes. The morning after a stay the AI agent thanks the guest, asks for a review and replies to new Airbnb and Vrbo reviews in your tone, mentioning something specific about their visit.

Can it text guests back in their own language?

Yes. A guest who texts in Spanish, French, German or Japanese gets a reply in that language, as on every other channel, and you can read every thread in English whenever you check in.

How do I connect OwnerRez to MessageMind?

Our team connects your OwnerRez account with you, walks through your properties, fees and door locks, and teaches the AI agent your house notes and tone. You pick the day it starts answering, channel by channel.

What does it cost to run an AI agent across a few cabins?

Your plan sets the cost, together with how many guest conversations your cabins bring in. Every plan and what it covers is on our pricing page, and we’re glad to match one to your portfolio.

Where do my guests’ messages and details go?

Onto MessageMind’s servers in the EU, where they are handled under GDPR. OwnerRez keeps every guest, quote and booking as before, and door codes and addresses reach the guest named on the booking.

Spend the evening on the porch, not in the inbox.

Your OwnerRez guests get quick, accurate answers and quotes, and anything that needs an owner still comes to you.

Start with MessageMind