via Airbnb
Facebook Messenger
HubSpot
Stripe
Yale
Google Calendar
Schlage
Education
AOSR
“+27% conversions”
Walter BalducciCommunications ManagerHost Tools AI guest messaging from the first question to the lock code.
MessageMind’s AI agent connects to Host Tools and answers Airbnb, Vrbo, Booking.com and Houfy guests in their own threads, plus WhatsApp, SMS and calls, at any hour. It shares each guest’s lock code, fills orphan nights, gets rental agreements signed and asks for reviews.
Updated
Trusted by teams worldwide
01Four booking sites
Airbnb, Vrbo, Booking.com and Houfy guests in one voice.
Host Tools pulls every reservation and message into one inbox. The AI agent answers each guest there in seconds, with the listing, the dates and your house notes in view, so a commission-free Houfy guest hears back as fast as an Airbnb one. WhatsApp, SMS, email and calls are covered too.
- Houfy guests looked after like everyone else
- Each reply inside its Host Tools reservation
- Phone calls and WhatsApp messages picked up too
02Lock codes
A personal lock code for every Host Tools reservation.
Host Tools gives each guest their own code, built from their phone number and active from check-in to checkout with your buffer either side. When Lauren asks whether the code is the same as last time, the AI agent replies in seconds with this stay’s code and when it starts working.
- Codes made from each guest’s phone number
- Working from check-in to checkout, buffers included
- Low lock batteries flagged before the next guest
03Reviews
Scheduled messages, quick answers and a well-timed review request.
Host Tools times your messages around each stay, and the AI agent fills the gaps between them: the barbecue question two days out, the parking question on arrival day. After checkout it asks for a review before the review window closes, then replies to it in your tone.
- Answers between your scheduled messages
- Review requests timed to the review window
- Every review answered with a personal thank-you
What you can automate with Host Tools.
AI for Host Tools covers the guest side of every listing, from the first question to the review, and works with your pricing rules, smart locks and direct booking site.
Answers every guest
- Clears the Host Tools inbox for Airbnb, Vrbo, Booking.com and Houfy guests within seconds.
- Replies in each guest’s language, with a translation beside the original for your team.
- Picks up WhatsApp, SMS, email, web chat and phone calls with the reservation in view.
Books direct stays
- Sends a quote and your direct booking link to repeat guests who come straight to you.
- Sends the rental agreement and ID check for direct bookings and confirms both are done.
Fills your calendar
- Sells orphan nights at the price your Host Tools rules set to guests asking about nearby dates.
- Follows up past direct guests with a welcome-back offer for the weeks you want to fill.
Prepares every arrival
- Shares each guest’s personal lock code and check-in steps at the hour you choose.
- Resends the code and talks guests through the keypad when they are stuck at the door.
Follows up after checkout
- Requests reviews at the right moment and replies to the reviews guests leave.
- Writes your Airbnb review of each guest from what happened during their stay.
Keeps your team in the loop
- Tells your cleaner when a booking is made, moved or cancelled, with the new times.
- Flags low lock batteries and lock problems to your team before the next arrival.
Popular Host Tools automations.
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Turn Host Tools orphan nights into extra nights for current guests
A guest staying Saturday to Monday asks whether Friday is free. The AI agent sees Friday is an orphan night between two bookings, offers it at the price your Host Tools rules set for single gaps, and confirms the extra night once the change goes through on their booking.
Customer: Any chance we could come a night early, on the Friday?
AI agent: Friday is free, and as a single night between stays it comes at a lower rate. Shall I add it to your booking?
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Get Host Tools rental agreements signed before direct guests arrive
A repeat guest books the lake house on your Host Tools website. The AI agent sends a friendly note with the rental agreement and the ID check, answers questions about the pet rule or the hot tub hours, and once both are done, sends the lock code and check-in steps.
Customer: Do I have to sign something before we come?
AI agent: Just the rental agreement and a quick ID check, both in the link I sent. Your lock code follows once they’re done.
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Time Host Tools review requests and reply to every review
Two days after checkout, with the review window still open, the AI agent sends a warm review request in the guest’s thread. When the review lands, it writes a reply that mentions their stay, thanks them by name and answers any concern calmly.
Advanced Host Tools automations.
Each one starts in Host Tools and reaches into Messenger, HubSpot, Stripe, Google Calendar and your locks, from a fishing club’s two cabins to a fridge stocked before arrival.
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Book a fishing club’s Host Tools cabins from Messenger with HubSpot and Stripe
- A fishing club’s organiser messages your Facebook page about two lake cabins for a tournament weekend.
- The AI agent checks Host Tools for both cabins, quotes the weekend and confirms the boat trailer parking.
- HubSpot logs the club’s organiser with a deal for both cabins and the tournament dates.
- Your Host Tools checkout link follows in Messenger, with the rental agreement and ID check.
- Once Stripe takes the payment, both reservations appear in Host Tools and the deal is won.
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Sell a Host Tools orphan night, then move the Yale code and the clean
- Host Tools shows a single free night before an Airbnb arrival at Pecan Hollow.
- In the Airbnb thread, the AI agent offers the arriving guest that night at your orphan-night price.
- Once the change goes through on Airbnb, their Yale entry code starts a day earlier.
- Host Tools tells your cleaner about the new changeover, and an SMS confirms their time and code.
- If the Yale battery reads low, the same SMS asks them to bring fresh batteries.
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Stock the fridge before a Host Tools arrival with Stripe and a Schlage code
- A family who booked your cabin direct asks whether you can stock the fridge before they arrive.
- The AI agent takes their grocery list and sends a Stripe link for your fridge-stocking service.
- Once Stripe confirms, your shopper gets a Google Calendar visit on the morning of arrival day.
- A single-visit Schlage code reaches the shopper by SMS, along with the cabin’s address.
- Once the shopper locks up, the family gets a note that their fridge is stocked.
Made for hosts who automate with Host Tools.
From one Hill Country cottage to forty listings across Texas, the AI agent works from what Host Tools already knows about each reservation.
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Four booking sites, one inbox
Airbnb, Vrbo, Booking.com and Houfy reservations all sit in Host Tools, and every one of those guests is answered from the same house notes.
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Answers at 1am without waking you
A late checkout question in the middle of the night gets a reply in seconds, with the next arrival already checked in your calendar.
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Sounds like the host they booked
Replies use your greetings, your local tips and the way you describe the porch swing, from the first message to the goodbye.
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Built on what Host Tools knows
Reservations, lock codes, pricing rules and house notes come from Host Tools, so every answer matches the listing it is about.
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A real person for real problems
A broken air conditioner, a damage claim or a refund request goes to you or your co-host with the full conversation.
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Every listing in your pocket
You, your assistants and your cleaners open any Host Tools reservation’s conversation on a phone, whichever booking site it came from.
How the Host Tools AI integration works.
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Connect Host Tools
Our team links your Host Tools account with you and agrees how lock codes, orphan nights and reviews are handled.
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The AI agent learns every listing
Reservations, listings, pricing rules, lock codes and house notes come from Host Tools, plus anything you add.
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Guests hear back on every channel
Airbnb, Vrbo, Booking.com and Houfy guests get answers from the first day, alongside WhatsApp, SMS, email and calls.
At a glance
- Booking sites
- Airbnb, Vrbo, Booking.com, Houfy and your Host Tools direct booking site
- Channels
- WhatsApp, SMS, email, website chat and calls to your own number
- Lock codes
- A personal code for each guest, shared at the hour you set
- Payments
- Direct stays paid by Stripe on your Host Tools site
- Your team
- Assistants, owners and cleaners in one shared inbox
- Setup
- Host Tools linked by our team, with your rules agreed
Already using Host Tools AI auto-reply?
Keep it. Host Tools AI auto-reply shapes your automated messages around what each guest wrote, and its reply suggestions learn from your conversations. MessageMind’s AI agent adds the jobs around them: phone calls and WhatsApp, orphan nights and direct bookings in the chat, help at the door and reviews answered in your voice.
- Calls and texts from Houfy, Vrbo and Airbnb guests, answered from Host Tools
- Orphan nights and direct stays sold inside the conversation
- Lockouts, cleaner updates and review replies handled for you
Built for self-managing hosts.
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Hosts with a handful of listings
Automate the questions around your scheduled messages without hiring a virtual assistant.
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Growing rental businesses
Add listings at your own pace while every guest keeps getting fast, personal answers.
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Hosts selling on Houfy and direct
Commission-free bookings get the same care as Airbnb ones, with agreements and ID checks done.
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Host Tools with Schlage, Stripe and Google Calendar.
Guests get their Schlage code in the thread they booked in, direct guests pay through Stripe, and staff visits to each cabin land in Google Calendar.
Vrbo
Host Tools guides
Host Tools AI integration: questions and answers
Does Host Tools work with an AI agent?
Yes. MessageMind’s AI agent works with Host Tools: it reads your reservations, listings, pricing rules and lock codes, answers Airbnb, Vrbo, Booking.com and Houfy guests, and takes on orphan nights, direct bookings, help at the door and reviews.
Can an AI auto reply to guests on Vrbo and Airbnb?
Yes. Every new message in your Host Tools inbox gets an answer in seconds, written from the reservation, the listing and your house notes. You decide which topics it answers alone, and each reply sits in the guest’s own Vrbo or Airbnb thread.
Does it answer guests who book on Houfy?
Yes. Houfy guests are answered in the same Host Tools inbox as everyone else, from the same notes and in the same tone, so a commission-free booking gets a reply as quick as any Airbnb one.
Can it send each guest their own lock code?
Yes. Host Tools makes a personal code for every guest, active from check-in to checkout with the buffer you choose. The AI agent shares it with your check-in steps at the hour you pick and posts it again in the thread when a guest asks.
Can it fill orphan nights between bookings?
Yes. When a guest asks about dates next to their stay, the AI agent spots orphan nights in your Host Tools calendar, offers them at the price your rules set for single gaps and confirms the change once the guest agrees.
Does it get rental agreements signed for direct bookings?
Yes. Guests who book on your Host Tools website get a reminder to sign your rental agreement and finish the ID check, with answers to any questions about either. The lock code and arrival details follow once both are done.
Can a Spanish-speaking guest get answers in Spanish?
Yes. Each guest is answered in the language they write in, whether that is Spanish, Portuguese or Japanese, and your team sees the original with a translation alongside, so a co-host can step into any conversation.
Who sets up the AI agent on my Host Tools account?
Our team does, together with you. We connect Host Tools, go through your listings, lock code rules and house notes, and agree which booking sites the agent answers first, so guests notice nothing except faster replies.
What does MessageMind cost alongside Host Tools?
Cost depends on the MessageMind plan you pick and the channels, monthly credits and team seats it brings. Our pricing page compares the plans in full, and our team can point you to the right one for your number of listings.
Where is guest information kept?
Host Tools stays the home of every reservation, and MessageMind keeps its conversations on EU servers under GDPR. Lock codes and arrival details go to the guest on the reservation, in their own thread, at the time you set.
More listings, the same quiet evenings.
Every Host Tools guest hears back in your voice, so adding a listing never adds hours in the inbox.