via Airbnb
Odoo
Stripe
Package tracking
Instagram
Education
AOSR
“+27% conversions”
Walter BalducciCommunications ManagerRentalReady AI guest messaging for conciergeries, from Paris to Lisbon.
MessageMind’s AI agent connects to RentalReady and answers every Airbnb, Booking.com, Vrbo, WhatsApp, SMS and email guest in seconds, in French, English, Spanish, Portuguese or their own language. It sells early check-ins and local experiences, sends the guest space link and key codes, and opens missions for your teams.
Updated
Trusted by teams worldwide
01Guest inbox
Every RentalReady conversation answered, from Airbnb to WhatsApp.
A guest books on Booking.com, texts from the airport and sends a WhatsApp from the taxi. All of it lands in the RentalReady inbox, and the AI agent answers each message in seconds, with the reservation and the apartment’s own details to hand.
- Every RentalReady thread kept in one place
- French, Portuguese or the guest’s own language
- Web chat and phone calls answered too
02Upsells
Early check-ins and local experiences, sold in the conversation.
Lucía asks on Airbnb whether she can drop her bags at noon. The AI agent checks that morning’s cleaning mission, offers early check-in from your RentalReady upsells and adds it to her reservation once she says yes, then suggests the wine tasting or airport transfer you sell.
- Early check-in and late checkout offered
- Local experiences from your upsell list
- Each extra added to the reservation
03Arrivals
Guest registration, key codes and arrival steps, in the right order.
Before arrival, the AI agent sends the guest space link and checks that every guest has registered. On the day, the key code and check-in steps follow, and questions about the metro, the stairs or the ski locker are answered in the same thread.
- Guest space link sent before arrival
- Registration checked before the key code
- Metro, stairs and ski locker questions answered
What you can automate with RentalReady.
AI automation for RentalReady covers everything guests ask your conciergerie for: answers, bookings, upsells, arrivals, missions and reviews, all run by one AI agent inside RentalReady.
Answers every guest
- Answers Airbnb, Booking.com and Vrbo guests, plus SMS, email and WhatsApp, in the RentalReady inbox within seconds.
- Writes in French, English, Spanish, Portuguese and every other language your guests use.
Books and sells
- Takes direct bookings for your RentalReady website and sends the secure payment link.
- Sells early check-in, late checkout and local experiences from your RentalReady upsells.
- Shifts a stay to new dates or extends it when the apartment is free on every site.
Prepares every arrival
- Sends the guest space link and checks guest registration is complete before arrival.
- Shares key codes from Nuki, Yale or igloohome locks, or your key box, at the hour you set.
Looks after every apartment
- Opens a RentalReady mission for housekeeping or repairs as soon as a guest flags a problem.
- Warns guests politely when a Minut sensor picks up a party, before the neighbours complain.
Follows up after checkout
- Replies to each guest review in your tone, with a detail from their stay.
- Reminds guests of your checkout routine on departure day and thanks them once the keys are back.
Works with owners and teams
- Answers owners’ questions about bookings in their apartments, with the RentalReady calendar in view.
- Adds arrival times and guest requests, such as a cot, to the cleaning mission before each changeover.
Popular RentalReady automations.
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Send the RentalReady guest space link and chase registration before arrival
Three days before check-in, the AI agent sends the guest space link with a short note on what to fill in. If registration is still open the day before, it sends a friendly reminder in the guest’s language, and the key code follows as soon as every guest is registered.
Customer: Do we really need to fill in the registration form?
AI agent: Yes, every guest registers before arrival, and it takes a couple of minutes. Your key code arrives as soon as it’s done.
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Turn a guest’s photo into a RentalReady maintenance mission
The shower in Loft Bastille has stopped draining, and the guest sends a picture at 9pm. The AI agent replies with an apology, creates a maintenance mission in RentalReady holding the picture and a convenient visit time, and confirms the technician’s slot to the guest the next morning.
Customer: The shower has stopped draining, sorry to bother you this late!
AI agent: Thank you for the photo. A technician is booked for 9am tomorrow, and I’ll message you when he’s on his way.
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Send a polite noise reminder when a Minut sensor hears a party
Late on a Saturday, the Minut sensor in a Paris flat reports noise above your threshold. The AI agent sends the guests a friendly reminder of your quiet hours in their own language and their booking thread, and if the noise carries on, your on-call manager is alerted at once.
Advanced RentalReady automations.
Your RentalReady calendar, missions and guest space join the CRM, payment and social tools around a conciergerie, from a trade fair group to a charger posted home.
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Book trade fair groups into RentalReady with Odoo quotes and Stripe deposits
- An events agency emails about five apartments near Porte de Versailles for a trade fair week.
- The AI agent finds five free apartments in RentalReady and prices the week for the group.
- Odoo gets the agency as a company, an opportunity and a quotation for the five stays.
- Once the agency accepts, a Stripe link collects the deposit in the same email thread.
- With the deposit paid in Stripe, the stays are booked in RentalReady and Odoo records what was paid.
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Post a forgotten charger home from a RentalReady mission report with Stripe
- A guest who booked on your website writes on WhatsApp that she left her charger behind.
- The AI agent finds it in that morning’s RentalReady mission report, logged by the cleaner.
- It sends a Stripe link for tracked postage, and she pays in the same chat.
- A new mission asks your team to post it, with her address attached.
- Package tracking follows the parcel, and she hears on WhatsApp the day it arrives.
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Turn Instagram reel questions into direct RentalReady stays paid through Stripe
- A follower asks for July dates under your reel of Villa Océan in Biarritz.
- In a DM, the AI agent lists the free weeks in RentalReady with the price of each.
- The follower picks a week, and a Stripe link for the deposit arrives in the same DM.
- Once Stripe confirms the deposit, the stay is booked in RentalReady and the guest space opens.
- Two weeks before arrival, the AI agent offers a surf lesson and a later checkout.
Made for conciergeries on RentalReady.
From a handful of Paris studios to hundreds of homes across Europe, every guest gets answers that fit the place they booked.
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Paris studios and Alpine chalets, side by side
Each apartment keeps its own answers, from the Montmartre stairs to the Chamonix ski locker, whichever site the guest booked on.
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French, Portuguese or Arabic, answered in kind
A family from Porto writes in Portuguese and gets Portuguese back, while your Paris team reads along in French.
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Your conciergerie’s voice, owner by owner
Each brand or owner can have its own greeting, tone and sign-off, so a design loft never sounds like a family chalet.
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Arrivals that start with the paperwork done
Registration and check-in steps are tracked for every stay, so the key code reaches a guest who is ready to walk in.
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Your on-call team, already briefed
A leak at 2am or a complaint reaches the person on call, who opens the reservation and the whole conversation in one tap.
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Guest relations on any screen
Your guest relations team answers from the MessageMind apps on iOS and Android or from the web, with every RentalReady thread in step.
How the RentalReady AI integration works.
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Connect RentalReady
Together with you, our team links RentalReady and goes through each brand, owner and apartment before the first reply.
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The AI agent learns your apartments
Apartments, reservations, house rules, upsells and missions come straight from RentalReady, and your conciergerie’s tone comes from you.
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Every conversation gets an answer
Airbnb, Booking.com, Vrbo, WhatsApp, SMS and email guests hear back from the first day, as do visitors to your website chat.
At a glance
- Channels
- The RentalReady inbox for Airbnb, Booking.com, Vrbo, WhatsApp, SMS and email, plus web chat and calls
- Languages
- French, English, Spanish, Portuguese and every guest’s language
- Upsells
- Early check-in, late checkout and local experiences, sold in the chat
- Arrivals
- Guest space, registration checks and key codes on time
- Your team
- Missions for housekeeping and repairs, threads on web, iOS and Android
Already using Maia, RentalReady’s AI?
Keep it. Maia answers guests autonomously in the RentalReady inbox, and Maia Insights turns your figures into decisions. Alongside them, MessageMind’s AI agent takes the conversations around the stay: Instagram, Messenger and your website chat, direct stays paid in the chat, and the lock, CRM and payment tools beside RentalReady.
- Instagram, Messenger and website chat answered from RentalReady data
- Direct stays and paid upsells handled inside the conversation
- One AI agent across RentalReady, your locks, CRM and payments
Built for conciergeries and managers.
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Conciergeries in France
Paris studios, Riviera villas and Alpine chalets answered in French and every guest’s language.
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Property managers across Europe
Lisbon, Porto and Barcelona portfolios keep one voice and one inbox as they grow.
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Fast-growing portfolios
From ten apartments to a thousand, each owner’s homes keep their own rules and welcome.
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RentalReady with WhatsApp, KeyNest and Stripe.
Late arrivals collect their keys from a KeyNest locker, direct stays are paid through Stripe and every WhatsApp message lands on the RentalReady reservation.
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RentalReady guides
RentalReady AI integration: questions and answers
Is there an AI agent for RentalReady conciergeries?
Yes. MessageMind’s AI agent connects to RentalReady and answers your guests in the RentalReady inbox and on every other channel, books direct stays, sells early check-ins, sends the guest space link and key codes, opens missions and replies to reviews, day and night.
Can AI answer Airbnb guests for a conciergerie?
Yes. A conciergerie’s AI agent can answer every Airbnb, Booking.com and Vrbo message within seconds, inside each guest’s booking thread, using the apartment’s details and your house rules. It handles the evening and weekend rush, so your team starts the morning with a clear inbox.
Does it work alongside Maia?
Yes. Maia keeps answering in the RentalReady inbox, and MessageMind’s AI agent takes the conversations that start elsewhere, such as Instagram and your website chat, along with direct bookings, payments and the tools around RentalReady. You decide which assistant handles which channel.
Can guests get their key code on WhatsApp?
Yes, for guests who booked on your website: the code reaches them on WhatsApp, SMS or email once they have registered. Guests from Airbnb, Booking.com or Vrbo receive theirs in the booking’s own thread, and every code comes from your Nuki, Yale or igloohome lock or your key box notes.
Can it sell early check-in and local experiences?
Yes. When a guest asks about an early arrival, a late departure or things to do, the AI agent offers the matching upsells from RentalReady at your price, adds them to the reservation once the guest agrees and lets the cleaning team know about any new times.
Does it reply in French, Spanish and Portuguese?
Yes, and in any other language a guest writes in. Replies match the guest’s language automatically, from Italian to Arabic, while your team sees each thread in the language it works in.
Can it open cleaning and maintenance missions in RentalReady?
Yes. A guest who reports a broken kettle, a missing towel or a leak gets a reply straight away, and a mission appears in RentalReady with the apartment, the details and any photo, so your housekeeping or maintenance team has everything before they arrive.
Can we switch it on one channel at a time?
Yes. Our team connects RentalReady with you and teaches the AI agent your apartments, upsells and tone, then you switch it on channel by channel. Guests carry on booking and writing exactly as before.
How is an AI agent for RentalReady priced?
By the MessageMind plan your conciergerie picks: each one sets how many channels, conversations and teammates you get. Every plan is described on our pricing page, and our team can suggest one for the number of apartments you manage.
Who holds guests’ registration documents?
RentalReady does: registration documents stay in its guest space, and RentalReady remains the record for guests and stays. MessageMind keeps its platform and database on servers in Germany, follows GDPR and encrypts conversations in transit and at rest.
Bonjour, hola, olá: every RentalReady guest answered.
Show us one apartment on a demo, and see the AI agent handle its guests from first message to key code.