Mediterranean hospitality, in every language the guest texts in.

MessageMind helps guests explore rooms, check availability and find their reservation through your connected messaging channels. Your receptionist can take over when the request needs a person.

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Trusted by teams worldwide

Reach

Room information, ready for the conversation.

MessageMind reads your connected property room types, rates and availability to help guests explore a stay on your connected messaging channels.

  • Property room and rate information
  • Live availability for the requested stay
  • Guest conversations in MessageMind

Speed

Check availability before sharing the booking link.

The AI checks the requested stay and returns a WebHotelier booking-engine link for the selected room and rate. The guest confirms and pays on the booking engine.

  • Live room availability
  • Stay-specific booking-engine link
  • Guest completes the booking and payment

One stay, whole guest journey

Reservation context, with identity checks.

The AI can look up an existing reservation when the trusted email on the conversation matches the guest on the booking. Changes and additional services stay with your property team.

  • Verified guest reservation lookup
  • Room and stay details for replies
  • Human handoff for changes and extras

You are in good company.

5.0/5 4.8/5 4.8/5

Based on 345 verified reviews across G2, Trustpilot, and Featured Customers.

Travel agency
Jayesh Ashar
Jayesh Ashar Pearl Tourism & Leisure Group Founder and CEO
"Strongly recommend"
Fantastic job on our AI assistant Albert and the VIP phone system. Anybody looking for these kind of products, we strongly recommend MessageMind for their timely delivery and very good pricing.
Jayesh Ashar · Pearl Tourism & Leisure Group Read story
Retail
Zainab Ganiyu
Zainab Ganiyu Victor Stone International Associate Partner
"Completely changed the game"
We have started using MessageMind recently, and it has been absolutely amazing. It has completely changed the game and any issue we've had, they have always been extremely supportive.
Zainab Ganiyu · Victor Stone International Read story
Rentals
Jordan Bunton-Williams
Jordan Bunton-Williams Staybodia Ltd Founder
"6 stars if I could"
This is a very good product. I run a serviced Accommodation business and this has enabled me to provide a much better customer service. The support I have received from the MessageMind team has been incredible. Thank you so much.
Jordan Bunton-Williams · Staybodia Ltd Read story
Aesthetics clinic
Junaid Javaid Vivo Body Studio Marketing Manager
"Support available 24x7"
The best thing has the the support team who have been available 24x7 to solve all the doubts. The AI is in itself very efficient at getting the desired results. Also the AI is being updated with new features everyday which is a great addition.
Junaid Javaid · Vivo Body Studio All stories
Home services
Ben Hickling
Ben Hickling Solartek Films Managing Director
"Brilliant"
It's brilliant, and it gets through an awful lot of work.
Ben Hickling · Solartek Films Read story
Real estate
Gaukharay Argimbayeva
Gaukharay Argimbayeva Urban Space Real Estate Founder
"Top choice"
MessageMind is an excellent lead management tool, especially with its integration with CRM. It makes lead assignments and tracking more efficient, helping businesses stay organized. While a mobile app would be a great addition, the platform's overall functionality and ease of use make it a top choice. Highly recommend!
Gaukharay Argimbayeva · Urban Space Real Estate Read story
Real estate
Diya Nouman No5 Real Estate Founder
"Best product in the market"
I have to say! Very helpful team. Best product in the market by far. Thanks Raul 🫰
Diya Nouman · No5 Real Estate Read story
Education
Walter Balducci
Walter Balducci AOSR Communications Manager
"+27% conversions"
We've seen an increase of about 27% in terms of converting our leads. We are just super happy, we couldn't have asked for a better product.
Walter Balducci · AOSR Read story
Agency
TJ
TJ Top Music Marketing Agency Head of Marketing
"Competitive edge"
MessageMind isn't just a salesman, it's also a customer support agent. Our AI agent, Elliott, replies just as a human would. Customers always compliment our service, and MessageMind has given us that competitive edge.
TJ · Top Music Marketing Agency Read story

Made for every WebHotelier reservation.

Pre-arrival to post-stay, every guest message routed to the right room, the right language, the right teammate.

  • Every channel, one guest inbox

    Guests can ask about your property on the messaging channels you connect to MessageMind. WebHotelier supplies room, rate and verified reservation information.

  • Replied in seconds, in your tone

    Every guest message gets an on-brand answer immediately, whether they wrote at breakfast or at 1am from a different time zone. No queue, no missed dinner booking.

  • On brand, in Greek, English, German

    The AI replies in the guest's language and your hotel's voice, tuned per property so the welcome message still reads like your front desk wrote it.

  • Your WebHotelier config, respected

    Rate plans, room types, amenities, upgrade pricing: every answer is grounded in the config your front office already maintains. No parallel knowledge base.

  • Handoff without dropping the thread

    When a guest needs a real person, your receptionist picks up with the whole conversation, the available verified reservation details already loaded.

  • Your team replies in MessageMind

    Your front office can continue the conversation in MessageMind with the thread already available. WebHotelier remains the source for room and reservation information.

Connected

WebHotelier is where Mediterranean hotels run.

MessageMind keeps the inbox warm, in every language the guest texts.

Booking.com
Airbnb
WhatsApp
Stripe
HubSpot
Gmail
iMessage
Web chat

See every integration

Questions people ask about the WebHotelier integration.

What do I need to connect WebHotelier?

You need WebHotelier API access, including a username, password and property code. Configure the property booking-engine URL so the AI can share a guest-facing checkout link.

How does the integration authenticate?

The connector uses HTTP Basic authentication with the WebHotelier API username and password, scoped to the configured property code. It does not use OAuth.

Can the AI look up an existing reservation?

Yes, when the guest email already trusted by the conversation matches the reservation email. It can read the booking details but does not create, change or cancel the reservation. Without a verified match, the guest is referred to your hotel.

Can replies go out in multiple languages?

Yes. MessageMind replies in whatever language the guest writes in, by default Greek, English, German, French and Italian for Mediterranean properties. Your brand voice is tuned per language so the Greek reply still reads like you wrote it.

Can it confirm spa, dinner or transfer bookings?

This WebHotelier connection reads room and stay information and shares room booking links. It does not create ancillary bookings or charge extras to a room. Your property team can handle those requests from the conversation.

What happens when a guest complains?

A complaint is a hard-handoff trigger. The AI stops replying, the thread is routed to your duty manager with the full conversation and the reservation attached, and the next reply goes out from a real person on your team.

Your next guest is already texting the hotel.

Answer every WebHotelier guest thread instantly, upsell the sunset dinner, and keep the Mediterranean experience on-brand without adding front-desk headcount.

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