Fantastic job on our AI assistant Albert and the VIP phone system. Anybody looking for these kind of products, we strongly recommend MessageMind for their timely delivery and very good pricing.
Every new allied-health client, booked into Splose.
MessageMind answers appointment enquiries, checks the right practitioner and service, and creates an Unconfirmed appointment in Splose. Your clinic handles treatment, funding and payment decisions.
Trusted by teams worldwide
Reach
Catch every new client, in the channel they already use.
New clients enquire on Instagram, SMS, your website chat and a dozen Google Maps listings. MessageMind answers in each channel and books the right clinician in Splose before the enquiry cools off.
- Reply the moment the first message arrives
- Every channel feeds the same Splose calendar
- No new client left in a 9am voicemail queue
Speed
Find the right practitioner and time.
MessageMind checks live availability for a supported service, practitioner and location, matches the patient and creates an Unconfirmed appointment in Splose.
- Live service and practitioner availability
- Existing patients matched by phone or email
- Unconfirmed appointment created in Splose
Lifecycle
Keep the appointment conversation together.
Collect the details needed to arrange a supported appointment and hand the conversation to your clinic when it needs clinical judgement. Treatment plans, funding claims and clinical notes remain in your clinic workflow.
- Patient and appointment records
- Clinic team handoff with the thread
- Clinical decisions remain with your team
You are in good company.
We have started using MessageMind recently, and it has been absolutely amazing. It has completely changed the game and any issue we've had, they have always been extremely supportive.
This is a very good product. I run a serviced Accommodation business and this has enabled me to provide a much better customer service. The support I have received from the MessageMind team has been incredible. Thank you so much.
The best thing has the the support team who have been available 24x7 to solve all the doubts. The AI is in itself very efficient at getting the desired results. Also the AI is being updated with new features everyday which is a great addition.
It's brilliant, and it gets through an awful lot of work.
MessageMind is an excellent lead management tool, especially with its integration with CRM. It makes lead assignments and tracking more efficient, helping businesses stay organized. While a mobile app would be a great addition, the platform's overall functionality and ease of use make it a top choice. Highly recommend!
I have to say! Very helpful team. Best product in the market by far. Thanks Raul 🫰
We've seen an increase of about 27% in terms of converting our leads. We are just super happy, we couldn't have asked for a better product.
MessageMind isn't just a salesman, it's also a customer support agent. Our AI agent, Elliott, replies just as a human would. Customers always compliment our service, and MessageMind has given us that competitive edge.
Built for every allied-health booking.
Connect practitioner availability, supported services and patient details to appointment conversations. Clinical notes, funding checks and billing remain with your clinic.
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Available practitioner for the selected service
Use the selected supported service, practitioner and location to check availability. Clinical assessment and decisions about the appropriate treatment remain with your clinic team.
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Appointment created, awaiting confirmation
Check live availability, match the patient and create an Unconfirmed appointment for the selected service and practitioner.
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On-brand, from the first hello
Practice voice, practitioner availability and service information help replies fit your clinic. Your team handles funding and treatment decisions.
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Patient and appointment context, done right
Your clinic remains responsible for Medicare, NDIS and private-insurance eligibility, claims and paperwork. The connector supplies patient and appointment context.
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Clinician picks up with context
Complex plan, chronic pain or billing question? The thread lands with your clinician or front desk, Splose record linked, nothing lost in handover.
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Reminders in the channel they booked in
If the client booked on Instagram, they get the reminder on Instagram. Same for SMS, website chat or email. Fewer no-shows, no new app to download.
Connected
Splose is where your practice works.
Splose is where AU allied-health practices work; MessageMind catches every new client in every channel they arrive in and books them straight in.
Questions people ask about the Splose integration.
Which Splose plan do I need?
Any paid Splose plan with online booking enabled works. MessageMind authenticates once with your Splose account and reads practitioners, service types, locations and live availability from there, so there is nothing to copy over by hand.
How does Splose authentication work?
Enter a Splose API key for your workspace and select the correct Australia/New Zealand or UK deployment. The connector uses the key as a bearer token; it does not use OAuth.
Does the integration verify NDIS or Medicare funding?
No. Funding eligibility, rebates and claims are handled by your clinic. Packages, group services and NDIS support activities may sync to the catalog but are not bookable by the AI.
Does it capture the deposit at booking?
The documented Splose integration creates patient records and Unconfirmed appointments. It does not directly collect a Stripe or Tyro payment or mark the booking as paid. Handle deposits through the clinic’s payment process.
Does it write clinical notes or treatment plans?
No. The supported writes are new patient records and Unconfirmed appointments. SOAP notes, treatment plans and clinical chart entries remain with your clinic team.
What happens on complex treatment plans or complaints?
Anything the AI should not answer, such as a clinical complication, a chronic pain management question or a billing dispute, is handed to your front desk with the full transcript and the Splose record linked. The client never has to repeat themselves.
Your next client is already messaging you.
Help patients find a supported appointment and create it in Splose as Unconfirmed, with your clinic team in control.









