Fantastic job on our AI assistant Albert and the VIP phone system. Anybody looking for these kind of products, we strongly recommend MessageMind for their timely delivery and very good pricing.
Every new-build buyer, qualified before the visit.
MessageMind captures buyer enquiries as Realpad leads, updates supported customer details and brings project information into the conversation.
Trusted by teams worldwide
Reach
Buyer enquiries, connected to Realpad.
Create Realpad leads from conversations and keep customer details linked to the right development and referral source.
- New Realpad leads
- Configured referral source
- Project context for buyer questions
Speed
Customer details, kept in step.
MessageMind can update core customer fields and preconfigured attributes in Realpad. Background reads bring leads, customers and project information into the inbox.
- Customer field updates
- Preconfigured attribute mapping
- Lead and customer sync
One enquiry, whole lifecycle
From first enquiry to an informed handoff.
Keep buyer questions and contact details together while your sales team handles viewings, unit reservations and agreements in its existing workflow.
- Lead capture from the conversation
- Customer details ready for your team
- Reservations and agreements stay with your team
You are in good company.
We have started using MessageMind recently, and it has been absolutely amazing. It has completely changed the game and any issue we've had, they have always been extremely supportive.
This is a very good product. I run a serviced Accommodation business and this has enabled me to provide a much better customer service. The support I have received from the MessageMind team has been incredible. Thank you so much.
The best thing has the the support team who have been available 24x7 to solve all the doubts. The AI is in itself very efficient at getting the desired results. Also the AI is being updated with new features everyday which is a great addition.
It's brilliant, and it gets through an awful lot of work.
MessageMind is an excellent lead management tool, especially with its integration with CRM. It makes lead assignments and tracking more efficient, helping businesses stay organized. While a mobile app would be a great addition, the platform's overall functionality and ease of use make it a top choice. Highly recommend!
I have to say! Very helpful team. Best product in the market by far. Thanks Raul 🫰
We've seen an increase of about 27% in terms of converting our leads. We are just super happy, we couldn't have asked for a better product.
MessageMind isn't just a salesman, it's also a customer support agent. Our AI agent, Elliott, replies just as a human would. Customers always compliment our service, and MessageMind has given us that competitive edge.
Built for new-build sales.
Bring project and customer information into buyer conversations, with lead capture and supported field updates.
-
Every development, one buyer view
Use information for the configured Realpad project together with supported lead and customer records. Your sales team confirms unit availability, pricing and reservations.
-
Buyer details ready for your team
Create the buyer lead and update supported customer fields in Realpad. Your sales team handles unit availability, holds and deposits.
-
On brand, every reply
Use supported project information and the business content you provide to answer buyer questions. Your team confirms unit specifications, availability and viewing arrangements.
-
Buyer context ready for your team
Your sales team keeps control of reservation, verification and agreement workflows. MessageMind supports lead capture and customer updates.
-
Handoff without dropping the thread
When a buyer asks about a bespoke finish or combined units, the thread lands in your sales team with the full Realpad context attached.
-
Reminders in the channel the buyer uses
Continue buyer conversations on the connected channel and pass requests to your sales team with the existing enquiry context.
Connected
Realpad is where developers manage every new build; MessageMind catches every buyer.
Realpad holds the units, the pricing and the reservation rules. MessageMind handles every buyer-facing conversation and keeps the supported Realpad lead and customer data in step.
Questions people ask about the Realpad integration.
Which Realpad plan is required?
MessageMind connects to any Realpad plan that includes API access, which covers Realpad Growth and above. If you are on Realpad Essentials, our onboarding team coordinates the upgrade with your account manager before go-live, so there is no gap in service.
How does Realpad authentication work?
Enter the Realpad login, password, Developer ID, Screen ID and Project ID supplied for your connection. Credentials are sent with each API request; this connector does not use OAuth or refresh tokens.
What project information can the AI use?
MessageMind reads information for the configured Realpad Project ID, plus leads and customer records. This connector does not provide a live unit inventory or place unit holds.
Can MessageMind reserve a unit or collect a deposit in Realpad?
No. The supported Realpad writes are lead creation and customer field or attribute updates. Unit reservations, deposit collection and agreement signing remain in your sales workflow.
Does it work with DocuSign and other e-signature providers?
The documented Realpad integration manages leads and customer data. It does not document reservation-agreement generation or an e-signature flow, and MessageMind does not trigger Stripe deposits directly. Complete those steps through your existing agreement and payment processes.
Can a human agent take over for bespoke customisation?
Yes. Bespoke requests like upgraded finishes, combined units or non-standard payment plans are flagged to your sales team the moment they come up, with the full buyer context and development specifics attached. The human picks up the Realpad thread without the buyer ever repeating themselves.
Stop losing buyers between enquiry and visit.
Capture buyer enquiries and connect supported Realpad lead and customer information to your conversations.









