One Viber number, every region.

Viber is where Eastern European, Ukrainian, Greek, Philippine and Vietnamese customers already live. MessageMind picks up every Viber Business message, hands off to a human when needed, and syncs the lead to your CRM.

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Trusted by teams worldwide

Reach

Where regional customers already are.

Viber is the daily driver for buyers in Ukraine, Greece, the Philippines, Vietnam and across Eastern Europe. Meet them in the thread they already check every morning, not the contact form they will forget by lunch.

  • Reach Eastern Europe, Greece, PH and VN on one number
  • Skip email deliverability gaps in those regions
  • Answer where regional intent is already highest

Speed

The reply arrives before the doubt does.

Viber message delivery is near-instant and seen receipts are the norm. MessageMind matches it: every question gets an on-brand answer in seconds, so the deal does not sit in someone else's thread until Monday morning.

  • Reply the moment the Viber message arrives
  • Answers grounded in your business, not generic
  • Human handoff without dropping the thread

One channel, whole funnel

Sales, support and follow-up on one number.

Discovery, quote, booking, purchase, post-sale check-in: every stage stays in the same Viber thread. Your team stops rebuilding context across five tools, your customer stops repeating themselves.

  • Customer questions in the Viber conversation
  • Support on the connected Infobip sender
  • CRM actions depend on the configured connector

You are in good company.

5.0/5 4.8/5 4.8/5

Based on 345 verified reviews across G2, Trustpilot, and Featured Customers.

Travel agency
Jayesh Ashar
Jayesh Ashar Pearl Tourism & Leisure Group Founder and CEO
"Strongly recommend"
Fantastic job on our AI assistant Albert and the VIP phone system. Anybody looking for these kind of products, we strongly recommend MessageMind for their timely delivery and very good pricing.
Jayesh Ashar · Pearl Tourism & Leisure Group Read story
Retail
Zainab Ganiyu
Zainab Ganiyu Victor Stone International Associate Partner
"Completely changed the game"
We have started using MessageMind recently, and it has been absolutely amazing. It has completely changed the game and any issue we've had, they have always been extremely supportive.
Zainab Ganiyu · Victor Stone International Read story
Rentals
Jordan Bunton-Williams
Jordan Bunton-Williams Staybodia Ltd Founder
"6 stars if I could"
This is a very good product. I run a serviced Accommodation business and this has enabled me to provide a much better customer service. The support I have received from the MessageMind team has been incredible. Thank you so much.
Jordan Bunton-Williams · Staybodia Ltd Read story
Aesthetics clinic
Junaid Javaid Vivo Body Studio Marketing Manager
"Support available 24x7"
The best thing has the the support team who have been available 24x7 to solve all the doubts. The AI is in itself very efficient at getting the desired results. Also the AI is being updated with new features everyday which is a great addition.
Junaid Javaid · Vivo Body Studio All stories
Home services
Ben Hickling
Ben Hickling Solartek Films Managing Director
"Brilliant"
It's brilliant, and it gets through an awful lot of work.
Ben Hickling · Solartek Films Read story
Real estate
Gaukharay Argimbayeva
Gaukharay Argimbayeva Urban Space Real Estate Founder
"Top choice"
MessageMind is an excellent lead management tool, especially with its integration with CRM. It makes lead assignments and tracking more efficient, helping businesses stay organized. While a mobile app would be a great addition, the platform's overall functionality and ease of use make it a top choice. Highly recommend!
Gaukharay Argimbayeva · Urban Space Real Estate Read story
Real estate
Diya Nouman No5 Real Estate Founder
"Best product in the market"
I have to say! Very helpful team. Best product in the market by far. Thanks Raul 🫰
Diya Nouman · No5 Real Estate Read story
Education
Walter Balducci
Walter Balducci AOSR Communications Manager
"+27% conversions"
We've seen an increase of about 27% in terms of converting our leads. We are just super happy, we couldn't have asked for a better product.
Walter Balducci · AOSR Read story
Agency
TJ
TJ Top Music Marketing Agency Head of Marketing
"Competitive edge"
MessageMind isn't just a salesman, it's also a customer support agent. Our AI agent, Elliott, replies just as a human would. Customers always compliment our service, and MessageMind has given us that competitive edge.
TJ · Top Music Marketing Agency Read story

Made for every Viber conversation.

Guide every Viber lead to the answer, action or team member they need, without ever bouncing them to a different app.

  • Every number, one Viber inbox

    Connect your approved Infobip Viber sender to MessageMind. Supported messages from that sender join your other connected customer conversations in the shared inbox.

  • Answered in seconds, 24/7

    Every Viber message gets an on-brand answer immediately, whether the customer wrote at 9am or midnight. No unread queue, no deal cooling off in someone else\'s inbox.

  • On brand, from the first message

    Business profile, greeting, tone, quick replies: every detail is tuned to your team so the thread reads like a person from your team wrote it.

  • Viber Business, approved for you

    Register and approve your Viber sender with Infobip, then connect it using your Infobip API key and Base URL. Configure the inbound webhook so replies reach MessageMind.

  • Handoff without dropping the thread

    When a Viber message needs a human, MessageMind flags the right teammate with the full context. Your team jumps in without asking the customer to repeat themselves.

  • Reply from the MessageMind inbox

    Your team can continue the Viber conversation in MessageMind. Messages travel through the Infobip sender connected to the shared inbox.

Connected

Connect the conversation to your stack.

Viber is where regions Western SaaS misses already live. From there, MessageMind flows into the CRM, calendar, help desk and messaging tools your team already runs.

Salesforce
Calendly
Stripe
Gmail
Outlook
Instagram
Zoom
WooCommerce

See every integration

Questions people ask about the Viber integration.

What do I need to connect Viber?

Register and approve a Viber Business Messages sender with Infobip. Then enter that sender, your Infobip API key and your Infobip Base URL in MessageMind, and point the Infobip inbound webhook at the URL shown in the dashboard.

Which regions does Viber work best in?

Viber is the daily messenger in Ukraine, Greece, Belarus, Moldova and parts of the Balkans, with huge installed bases in the Philippines and Vietnam. If your buyers are in those markets, Viber usually outperforms SMS and email for first contact and reply speed.

Who bills for Viber Business Messages?

Infobip provides the Viber connection and bills its sender and messaging charges separately from MessageMind. Check the current Infobip pricing and approval terms for your sender; this connection does not promise a free messaging window.

Can I switch the connected Viber sender?

Each connection uses the Infobip-registered sender supplied during setup. To change that sender, disconnect and reconnect with the new approved sender and credentials.

Which Viber messaging policies apply?

Your sender and outbound messages must follow the Viber Business Messages and Infobip terms that apply to your account. Configure your consent and messaging workflow accordingly.

Can a real person take over a Viber conversation?

Yes. Your team can take over in the MessageMind shared inbox with the existing conversation. Inbound and outbound messages are routed through the connected Infobip sender.

Your next regional customer is already on Viber.

Answer every Viber thread instantly, qualify it, and turn it into revenue, without adding headcount.

Start with MessageMind Book a demo