The Lighthouse AI integration connects Lighthouse to MessageMind so an AI agent can read live context and reply across every channel your customers use. Lighthouse isn't available as an integration in MessageMind, so you can't connect a Lighthouse account from your dashboard. Your AI agent can still answer guests on the channels you connect, using the information you add in AI Lab > AI Training. It can't see your Lighthouse reservations, rooms or rates.

What is the Lighthouse AI integration?

Lighthouse isn't available as an integration in MessageMind, so you can't connect a Lighthouse account from your dashboard. Your AI agent can still answer guests on the channels you connect, using the information you add in AI Lab > AI Training. It can't see your Lighthouse reservations, rooms or rates.

You can see every supported integration on the MessageMind integrations page, and the full technical reference for this one lives in the Lighthouse documentation. If you prefer to see it in action first, book a demo and we will walk you through the live flow.

Limitations to know

The Lighthouse integration ships with a deliberately scoped surface. These are the limits worth knowing before you depend on it:

  • Lighthouse isn't listed under Connections > Integrations or Connections > Channels.
  • None of the Lighthouse products can be connected, including Reservation Manager (formerly Bookingplanner), the channel manager (formerly Cubilis) and the pricing tools.
  • Your AI agent can't look up a guest's Lighthouse booking, check room availability or quote rates from Lighthouse.
  • New bookings in Lighthouse don't add contacts or start campaigns in MessageMind.
  • Replies go out on the channels you connect in MessageMind, such as WhatsApp, email or Website Chat. The AI agent can't send messages through Lighthouse.

Pricing and plan availability

The Lighthouse AI integration is available on MessageMind's paid plans. The MessageMind pricing page lists which plan is required and what each tier includes. There is no extra per-integration fee; the connection is part of your account.

Frequently asked questions

What is the Lighthouse AI integration?

The Lighthouse AI integration is the native connection between Lighthouse and MessageMind. Once connected, the AI agent can read live Lighthouse context during a conversation and act on it (for example answering a stock question, booking an appointment or updating a contact) across WhatsApp, Instagram, SMS, email and web chat.

How do I connect Lighthouse to MessageMind?

Open the Lighthouse integration page inside your MessageMind dashboard and follow the connect flow. The full step-by-step with every field label and screenshot is in the Lighthouse documentation.

Is the Lighthouse integration secure?

Yes. Wherever an integration needs credentials, MessageMind stores them encrypted at rest and uses them only server-side. The Lighthouse documentation lists exactly what this integration reads and writes, and the security page describes the platform controls.

What does the AI agent do once Lighthouse is connected?

Your AI agent reads live context from Lighthouse the moment a customer asks a relevant question, and replies in the thread without a human handoff. The full capability list lives in the documentation.

Searching for Lighthouse on the Integrations page shows "No integrations match your search." What should I do?

To ask for a Lighthouse integration, click Book a Call in the "Looking for Custom Integrations?" box at the bottom of the Integrations page. You can also click Help in the top bar to message the support team on WhatsApp.