Education
AOSR
“+27% conversions”
Walter BalducciCommunications ManagerFrom an Instagram DM to a Pabau appointment.
Clients book consultations and treatments, move or rebook them and pay deposits by link, all in the chat. Your Pabau calendar updates once they say yes.
Trusted by teams worldwide
01Reach
Clients book from wherever they message.
Clients write on Instagram or WhatsApp, ring the clinic, or use SMS, Messenger, email and web chat. Wherever they start, the AI agent finds them in Pabau or registers them as new before booking anything.
- New clients and enquiries registered
- Every channel, one calendar
- Client found before any change
02Speed
Free times for each practitioner and treatment.
MessageMind checks in Pabau who does each treatment and when they’re free right now, then books the time the client picks. Moves, cancellations and rebookings are read back first and saved once the client says yes.
- Live times per practitioner
- Move, cancel or rebook in the chat
- Read back before it’s saved
03One record, whole lifecycle
Deposits sorted before the client walks in.
When a treatment needs a deposit, the AI agent sends the payment link in the same chat and checks it’s been paid. Questions about the appointment get answered in that thread too, so your team sees the whole story.
- Deposit links only when needed
- Payment checked for you
- One thread for the whole visit
Made for every client enquiry.
For aesthetic and medical clinics across the UK, MessageMind handles the booking side of every visit in your Pabau calendar, from first enquiry to rebooking.
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The whole team, live
Aesthetic doctors, nurse prescribers and skin therapists, each with the treatments they do and the times Pabau shows as free right now.
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Confirmed, moved or rebooked
Clients confirm, move or cancel in the chat, or rebook their next session, and Pabau updates as soon as they say yes.
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Sounds like your clinic
Treatment names and practitioners come straight from Pabau, and every reply is written in your clinic’s own tone.
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Suitability stays with you
The AI agent books what the client asks for, never diagnoses and never decides what suits them. Medical questions go to your practitioners.
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Your team, fully briefed
Aftercare worries and anything unusual reach your team with the whole conversation, so the client never has to explain twice.
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Deposits without the chasing
Treatments that need a deposit get a payment link in the chat. The AI agent checks it’s been paid and tells the client they’re booked in.
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Connect the conversation to your stack.
Pabau
Stripe
HubSpot
Calendly
Messenger
Instagram
SMS
Gmail 
Questions people ask about the Pabau integration.
What does my clinic need to connect Pabau?
Your Pabau login with admin access. Our team connects it with you during setup, and there’s nothing for clients to install.
Can clients move, cancel or rebook Pabau appointments in the chat?
Yes. The AI agent finds their appointment, reads back the new time or the cancellation, and updates Pabau once the client says yes. Rebooking the next session of a course works the same way.
Can new clients book through Pabau?
Yes. The AI agent registers someone new as a client in Pabau before booking them in, and saves an enquiry for anyone who isn’t ready to book yet.
Does the AI recommend treatments to clients?
No. It books the consultation or treatment the client asks for and never diagnoses. Questions about suitability, medical history or aftercare go to your practitioners with the whole conversation.
Can it double-book a practitioner in Pabau?
No. It only offers times Pabau shows as free for that practitioner and treatment, and it never forces a booking into a taken slot.
How do deposits work with Pabau?
When a treatment needs a deposit, the AI agent sends a payment link in the chat and checks whether it’s been paid, so you know before the client arrives.