Education
AOSR
“+27% conversions”
Walter BalducciCommunications ManagerPatients who call instead of clicking, booked into Doctolib.
Many patients in France, Germany and Italy still phone or message the practice. The AI agent books them into Doctolib under your own visit reasons and confirms each visit.
Trusted by teams worldwide
01Reach
Patients book the way they already reach you.
Doctolib already takes online bookings, and the AI agent covers everyone else: phone calls, WhatsApp, SMS, Instagram, Messenger, email and web chat. It finds the patient’s record first, or creates one for a new patient.
- Patient record checked first
- New patient records created
- Every channel into one calendar
02Speed
Booked under the right visit reason.
MessageMind books into your Doctolib calendar with the practice’s own visit reasons, at a time Doctolib shows as free. The booking is read back and saved only once the patient says yes.
- Your own visit reasons
- Only times Doctolib shows as free
- Saved once the patient says yes
03One record, whole lifecycle
From the first call to a confirmed visit.
The AI agent confirms each appointment with the patient and answers questions about upcoming visits, like the time or who they’re seeing. It all stays in one thread your team can read.
- Appointments confirmed in the chat
- Upcoming visits explained
- Each patient keeps one thread
Made for every specialty on Doctolib.
Dental practices, GPs, physiotherapists and specialists across France, Germany and Italy get the same AI agent, working in the Doctolib calendar they already use.
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Every practitioner’s calendar
A dentist, a GP and a physiotherapist can share one practice, and the AI agent books each patient into the right Doctolib calendar.
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Booked in one conversation
The patient picks a time, hears it read back and says yes, and the appointment appears in Doctolib under the right visit reason.
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Like your own secretary
Replies use your Doctolib visit reasons and practitioner names, in the same polite tone your secretary uses on the phone.
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Diagnosis stays with doctors
The AI agent books the visit reason the patient chooses and never gives a diagnosis. Anything about symptoms goes to the practitioner.
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A person when it counts
Your secretary or the practitioner takes over with the full conversation, so the patient doesn’t have to start again.
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Confirmed where they booked
Patients confirm their appointment in the chat they booked in, and can ask about their next visit in the same thread.
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Connect the conversation to your stack.
Doctolib
Stripe
HubSpot
Calendly
Messenger
Instagram
SMS
Gmail 
Questions people ask about the Doctolib integration.
What does a practice need to connect its Doctolib calendar?
Admin access to the practice’s Doctolib account. Our team connects the calendar with you during setup, and patients don’t need anything new.
Can patients book a Doctolib appointment by phone or WhatsApp?
Yes, for dental practices and every other specialty. The AI agent offers times Doctolib shows as free, reads the booking back and saves it under your own visit reason once the patient says yes.
Can new patients book through Doctolib?
Yes. If the AI agent can’t find the patient, it creates a new patient record in Doctolib before booking, so nobody has to type it in later.
Does the AI give medical advice?
No. It never diagnoses or chooses a treatment. It books the visit reason the patient asks for, and anything medical goes to your team with the whole conversation.
Could the AI agent book a slot that’s already taken in Doctolib?
No. It only proposes times that are open in the practitioner’s Doctolib calendar, and if a slot goes in the meantime, it offers the next free ones instead.
Does the AI agent confirm Doctolib appointments?
Yes. It confirms each appointment with the patient in the chat, and tells them the date, time and practitioner of their upcoming visits whenever they ask.