Our plans

Plans for your need.

Whether you're an individual, a small team, or a growing enterprise, we have a plan that aligns perfectly with your goals.

Starter

Perfect for solo founders and small teams getting started.

€ 69 / month

Billed monthly · Cancel anytime

Start for free Get Your AI Agent Built

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Overview

  • Up to 2 channels Pick any 2 from: WhatsApp, Email, Instagram, Messenger, SMS, Calls, Web Chat, Viber, TikTok, a PMS inbox (Guesty, Lodgify, Hospitable, Zeevou), or a custom channel.
  • 3,000 credits / month 1 message = 1 credit. 1 minute of voice call = 10 credits.
  • Up to 2 team members Up to 2 teammates can log in with their own credentials. Use Roles & Permission Levels to control what each one can see or do.
  • Unlimited accounts per channel Every channel supports unlimited accounts. Connect multiple WhatsApp numbers, IG/FB pages, email inboxes, phone numbers, SMS lines, Viber and TikTok accounts, and PMS host inboxes (Guesty, Lodgify, Hospitable, Zeevou), all under one plan.

What's included

  • Voice AI AI-powered voice calls on web chat, WhatsApp calls, and traditional phone calls.
  • Unlimited AI training Train the agent on unlimited documents, FAQs, and past conversations.
  • Unified inbox Every conversation from every channel in one place.
  • Mobile app iOS and Android apps with real-time push notifications.
  • Intelligent transfer to team
  • Integrations
  • Automatic AI labeling
  • Tailored AI training
  • CRM connection
  • No branding
  • Custom features
Most Popular

Professional

For growing teams that need more channels, capacity, and team routing.

€ 199 / month

Billed monthly · Cancel anytime

Start for free Get Your AI Agent Built

Calculate your savings

Overview

  • Up to 4 channels Pick any 4 from: WhatsApp, Email, Instagram, Messenger, SMS, Calls, Web Chat, Viber, TikTok, a PMS inbox (Guesty, Lodgify, Hospitable, Zeevou), or a custom channel.
  • 10,000 credits / month 1 message = 1 credit. 1 minute of voice call = 10 credits.
  • Up to 5 team members Up to 5 teammates can log in with their own credentials. Use Roles & Permission Levels to control what each one can see or do.
  • Unlimited accounts per channel Every channel supports unlimited accounts.

Everything in Starter, plus:

  • Intelligent transfer to team Auto-route conversations to the best team member based on intent, labels, rules, or workload.
  • Integrations Bookings (Calendly, Cal.com, Acuity, SimplyBook) and payments (Stripe, etc.) so the AI can schedule and bill on your behalf. CRM connection available on Enterprise.
  • Automatic AI labeling Your AI agent adds custom labels to conversations automatically based on context.
  • 24/7 WhatsApp support Direct access to our team in a private WhatsApp group, around the clock.
  • Free onboarding sessions Unlimited 1-on-1 onboarding calls with our prompt engineering team, who review your business information and build the agent with you.
  • Dedicated account manager A named single point of contact who helps you scale, optimize, and roll out new features as they ship.
  • Tailored AI training
  • CRM connection
  • No branding
  • Custom features

Enterprise

For larger teams that need unlimited scale and dedicated support.

€ 449 / month

Billed monthly · Cancel anytime

Contact sales

Calculate your savings

Overview

  • Unlimited channels Connect every supported channel: WhatsApp, SMS, Calls, Email, Instagram, Messenger, Web Chat, Viber, TikTok, PMS inboxes (Guesty, Lodgify, Hospitable, Zeevou) and custom channels. No tier cap.
  • 25,000 credits / month 1 message = 1 credit. 1 minute of voice call = 10 credits.
  • Unlimited team members Invite as many teammates as you need. No per-seat limit.
  • Unlimited accounts per channel Every channel supports unlimited accounts.

Everything in Professional, plus:

  • Ultra-fast AI processing Enterprise runs on our priority AI infrastructure: calls and texts are processed on a dedicated ultra-low-latency lane, so voice replies land near-instantly and messages come back even faster.
  • Tailored AI training Our prompt engineering team goes beyond the standard build: we train, update, and continuously refine the AI for you. Hand-tuned to your business, your tone, your workflows, no internal team required.
  • CRM connection Two-way sync with your CRM, the AI reads and writes contact records, deal stage, and lifecycle data.
  • No branding Remove MessageMind branding everywhere it appears for your customers: website chat widget, transactional emails, calendar invites, and the platform itself.
  • Custom features Need something that is not in the standard product? Our engineering team will scope, build, and ship custom integrations, automations, or workflow logic tailored to your business.

All plans include unlimited message history, end-to-end encryption, and a 14-day free trial. Need something custom? Talk to us.

See the full feature comparison

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Everything, side by side.

Detailed breakdown by category.

Billing
Starter € 69 / month Start for free
Professional € 199 / month Start for free
Enterprise € 449 / month Contact sales
Custom Let's talk Contact sales
Channels, Inbox & Routing
  • Channels Connect MessageMind to multiple communication channels, including Website Chat, WhatsApp, Instagram, Facebook Messenger, SMS, Calls, Email, Viber, TikTok, PMS inboxes (Guesty, Lodgify, Hospitable, Zeevou) and custom channels. The number indicates how many of these channels you can connect simultaneously based on the selected plan. Up to 2 Up to 4 Unlimited Unlimited
  • Unlimited Accounts Connect as many accounts as you want, with no limits. Link multiple accounts to each channel (social, email, messaging, chat), and let AI manage and reply across all of them.
  • Unified Inbox Centralize conversations from various platforms into one inbox for easy management and response.
  • Mobile App Access all of your centralized conversations seamlessly through our mobile app.
  • Human Escalation Escalate conversations to human agents for better customer service.
  • Real-time Notifications Get instant alerts across WhatsApp, email, and the mobile app when new contacts are created, conversations require escalation, follow-ups are due, or call transcriptions are ready.
  • Intelligent Transfer to Team Automatically route conversations to the best team member based on intent, labels, rules, or workload.
Team, Accounts & Access
  • Team Members Number of teammates who can log into the platform with their own credentials. What each one can see or do is controlled via Roles & Permission Levels. Up to 2 Up to 5 Unlimited Unlimited
  • Unlimited Number of Products The AI can access and manage an unlimited number of products in your store, including variations, categories, and SKUs.
  • Unlimited Sub-accounts Create unlimited sub-accounts to separate businesses under one main account.
  • Roles & Permission Levels Assign roles to control what each team member can see and do.
Usage, Limits & Billing
  • Credits 1 message = 1 credit. 1 minute of voice call = 10 credits. Custom plans scope credit volume to your forecast. 3,000 10,000 25,000 Bespoke
AI, Automation & Intelligence
  • Voice AI Enables AI-powered voice calls on the website chat widget, WhatsApp calls and traditional phone calls.
  • Send AI Voice Messages Enable the AI to send realistic voice messages for more personalized customer interactions.
  • AI Image Recognition Enable the AI to understand and respond to images, videos, documents, links, and locations sent by customers across every chat channel.
  • AI Audio Recognition Allow the AI to process and respond to audio messages sent by customers across chat platforms.
  • AI Spam Detection Define your own AI rules and prompt to control which messages are treated as spam.
  • AI Follow-ups Automatically generates and sends follow-up messages by AI based on conversation context, timing, and customer behavior.
  • Unlimited AI Training Train your AI with unlimited documents, FAQs, and conversation history.
  • Automatic AI Labeling Your AI agent adds labels to conversations automatically based on context.
  • Tailored AI Training Develop a highly customized AI model tailored to your business needs.
  • AI Processing Speed How quickly the AI engine processes calls and texts. Standard delivers fast, dependable response times; Enterprise and Custom run on a dedicated priority lane with ultra-low latency for near-instant voice and text replies. Standard Standard Ultra-fast · Priority Ultra-fast · Priority
Growth & Sales
  • Marketing Campaigns Send and bulk marketing messages across WhatsApp, Email, SMS, and calls with scheduling and campaign-level controls.
  • AI Sales Automations Automate sales workflows with AI, including lead qualification, follow-ups, routing, and responses based on customer intent.
  • Affiliate Dashboard Earn a $300–$500 bonus for every customer you refer. Track referrals, payouts, and performance in a dedicated dashboard.
Integrations & Ecosystem
  • E-Commerce Integrations Connect the AI to your e-commerce platform to retrieve order details, inventory status, and shipping info.
  • Order Shipping Tracking Track order and shipping status in conversations when connected to an e-commerce platform.
  • Real-Time Currency Conversion Convert prices and amounts in real time based on the customer's currency.
  • Google Maps Integration Integrate Google Maps to display location details and directions in conversations.
  • Booking Integrations Allow the AI to schedule meetings and appointments directly through chat.
  • Payment Integrations Connect Stripe and other payment platforms so the AI can take payments, send invoices, and refund customers, all inside the chat.
  • CRM Connection Two-way sync with your CRM, the AI reads and writes contact records, deal stage, and lifecycle data.
Branding, Support & Enterprise
  • 24/7 WhatsApp Support Group A private WhatsApp group connecting your team directly to MessageMind support. Ask us anything, day or night.
  • Dedicated Account Manager A named single point of contact from our team who helps you scale, optimize, and roll out new features as they ship.
  • Free Onboarding Sessions (Unlimited) Unlimited free onboarding sessions to help you get the most out of the platform.
  • No Branding Remove MessageMind branding everywhere it appears for your customers: website chat widget, transactional emails, calendar invites, and the platform itself.
  • Custom Features Need something that is not in the standard product? Our engineering team will scope, build, and ship custom integrations.
Pricing questions

Pricing, answered.

How much does MessageMind cost?

MessageMind starts at €69/month on the Starter plan, or €58/month billed yearly. Professional is €199/month (€166/month billed yearly) and Enterprise is €449/month (€375/month billed yearly). Prices on this page are shown in your local currency.

What's included in each plan?

Starter includes up to 2 channels, 3,000 credits per month, and 2 team members. Professional moves up to 4 channels, 10,000 credits, and 5 team members, and adds integrations, intelligent routing, and a dedicated account manager. Enterprise brings unlimited channels and team members, 25,000 credits per month, CRM connection, tailored AI training, ultra-fast priority AI processing for calls and texts, and no branding.

What's the difference between monthly and yearly billing?

Yearly billing gives you 2 months free: Starter drops from €69 to €58 per month, Professional from €199 to €166, and Enterprise from €449 to €375. Monthly billing runs month to month at the standard rate.

Is there a contract, and can I cancel anytime?

Monthly plans are billed month to month and you can cancel anytime. Every plan also includes a 14-day free trial, so you can test MessageMind before committing.

How do credits work?

1 message equals 1 credit, and 1 minute of voice call equals 10 credits. Starter includes 3,000 credits per month, Professional 10,000, and Enterprise 25,000; Custom plans scope credit volume to your forecast.

How does flat pricing compare to per-resolution pricing?

MessageMind charges a flat monthly price with a set credit allowance, so your cost stays predictable as conversation volume grows. Per-resolution pricing charges a fee for every conversation the AI resolves, which means the bill scales with your volume.

Who builds and maintains my AI agent?

Every MessageMind agent, on every plan, is built with you by a professional prompt engineering team. We review your actual business information, structure and organize it, professionally configure the prompts and instructions, and design workflows around how your business really operates. After launch, our team keeps optimizing your agent continuously, so you get people who actively build the agent with you, not just software.

Is MessageMind a ChatGPT wrapper or a white-label chatbot?

No. MessageMind runs on its own proprietary platform, built and maintained by MessageMind engineering. The backend and AI orchestration are proprietary, and our engineers build custom capabilities on top of multiple AI models, using the best model for each job.