Education
AOSR
“+27% conversions”
Walter BalducciCommunications ManagerYour Open Dental schedule, booked and confirmed in the chat.
Patients book, move and cancel by provider and appointment type. Your Open Dental patients are kept in MessageMind contacts, and bookings can start confirmations and reminders.
Trusted by teams worldwide
01Reach
Every Open Dental patient, known on every channel.
Patients from Open Dental are kept in your MessageMind contacts, so a call, a text or a WhatsApp message is matched to the right person. The AI agent knows who it’s talking to before it offers a time.
- Patients kept in your contacts
- WhatsApp, SMS, calls, email and more
- The right patient in every chat
02Speed
Free times by provider and appointment type.
The AI agent reads live free times for the provider and appointment type the patient needs, reads the booking back and saves it in Open Dental once they say yes. Moves and cancellations work the same way.
- Live times for each provider
- Your own appointment types
- Read back before it’s booked
03One record, whole lifecycle
Appointment changes start the right message.
A booking, a change or a finished visit in Open Dental can start a confirmation, a reminder or a follow-up. When the patient replies, the AI agent carries on in the same thread.
- Confirmations after booking
- Reminders before the visit
- Follow-ups after it
Made for every Open Dental schedule.
From the first message to the follow-up after the visit, MessageMind works from your Open Dental schedule and patient list.
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Every provider, every type
Dentists and hygienists, with the free times Open Dental shows for each appointment type. Patients ask for their own provider or the first time free.
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Moved or cancelled by message
Patients change plans in the conversation, and Open Dental is updated once they confirm the new time or the cancellation.
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Replies that know the patient
Patients from Open Dental are already in your contacts, so every reply starts from who they are, not from a blank chat.
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Diagnosis stays with your dentists
The AI agent never diagnoses or picks a treatment. Anything clinical goes to your team with the full conversation.
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Handoffs with the full thread
When a person needs to step in, your team sees who the patient is, the booking and every message before replying.
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Confirmations and reminders
Each Open Dental booking can start a confirmation straight away and a reminder before the visit, and patients reply in the same chat.
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Connect the conversation to your stack.
Open Dental
Stripe
HubSpot
Calendly
Messenger
Instagram
SMS
Gmail 
Questions people ask about the Open Dental integration.
What do we need to connect Open Dental?
An Open Dental user with admin rights. We connect your practice together during onboarding, and patients keep messaging you exactly as they do today.
Can patients move or cancel Open Dental appointments in the chat?
Yes. The AI agent finds the appointment, offers new free times for the same provider and appointment type or confirms the cancellation, and updates Open Dental once the patient says yes.
Does it know which Open Dental patient is writing?
Yes. Patients from Open Dental are kept in your MessageMind contacts, so calls and messages are matched to the right person. Someone new can be registered in Open Dental when your practice allows it.
Does the AI agent give clinical advice?
No. It never diagnoses or chooses a treatment. Clinical questions go to your team with the whole conversation.
Can it double-book a provider or an operatory?
No. It only offers times Open Dental shows as free and checks again right before saving. If the time was just taken, it offers the nearest free ones instead.
Can Open Dental appointments send confirmations and reminders?
Yes. A booking, a change or a finished visit in Open Dental can start a confirmation, a reminder before the visit or a follow-up after it, on the channels you choose.
