Education
AOSR
“+27% conversions”
Walter BalducciCommunications ManagerAfter-hours calls become Dentrix appointments.
When the office is closed, the AI agent answers calls and messages, and books, moves or cancels visits in Dentrix or Dentrix Ascend. Mornings start with bookings, not voicemails.
Trusted by teams worldwide
01Reach
Every call and message, even after hours.
Patients call, text or write on WhatsApp, Instagram, Messenger, email or your website, and the AI agent answers, evenings and weekends included. Whichever channel they pick, the visit lands in the same Dentrix schedule.
- Calls picked up after hours
- Every channel, one Dentrix schedule
- Dentrix and Dentrix Ascend
02Speed
Booked before the patient hangs up.
The AI agent reads the free times in your Dentrix schedule, offers the ones that suit the patient and reads the booking back. Moves and cancellations work the same way, saved once the patient says yes.
- Live free times from Dentrix
- Moves and cancellations in the chat
- Every change read back first
03One record, whole lifecycle
The right patient record, every time.
Before it books, the AI agent finds the patient in Dentrix, or adds them when they’re new. When they ask about their next visit later on, the answer comes from that same record.
- Returning patients found first
- New patients added to Dentrix
- Upcoming visits answered in the chat
Made for every Dentrix front desk.
From the call that comes in after closing to the visit itself, MessageMind works from your Dentrix schedule.
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Every provider, live
Dentists and hygienists, with the free times your Dentrix schedule shows right now. Patients ask for their own dentist or the first opening.
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Changed without a callback
Patients move or cancel a visit in the chat or on the phone, and Dentrix is updated as soon as they confirm.
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Sounds like your office
Replies use your providers, appointment types and office details, so patients feel they’re talking to your own front desk.
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Clinical decisions stay with dentists
The AI agent books the visit the patient asks for and never diagnoses. Questions about pain or treatment go straight to your team.
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Handed over in context
When a patient needs a person, your team picks up with the full conversation and the booking in view.
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Answers about upcoming visits
Patients ask what time they’re due in or which dentist they’re seeing, and the AI agent answers from Dentrix.
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Connect the conversation to your stack.
Dentrix
Stripe
HubSpot
Calendly
Messenger
Instagram
SMS
Gmail 
Questions people ask about the Dentrix integration.
What do we need from Dentrix to get started?
Your Dentrix or Dentrix Ascend login with admin access. Our team connects it with you during setup, and patients have nothing to install.
Can patients book, move or cancel Dentrix appointments themselves?
Yes. The AI agent offers the free times in your Dentrix schedule, reads the change back to the patient and saves it in Dentrix once they say yes.
Can new patients book their first visit in Dentrix?
Yes. The AI agent searches Dentrix first so returning patients aren’t duplicated, then adds the new patient and books their first exam.
Will the AI agent give dental advice?
No. It never diagnoses or recommends treatment. Clinical questions go to your team with the whole conversation, so the patient doesn’t have to repeat themselves.
Will the AI agent ever double-book in Dentrix?
No. It only offers times the Dentrix schedule shows as free and never forces a booking into a taken slot. If a time goes while the patient decides, it offers the nearest free ones.
Does it answer calls when the office is closed?
Yes. Evenings, weekends and lunch breaks, the AI agent picks up calls and messages, books or changes visits in Dentrix and leaves your team the full conversation to read.
