Education
AOSR
“+27% conversions”
Walter BalducciCommunications ManagerEvery new patient, added and booked in Sensei Cloud.
The AI agent adds new patients before their first booking, and books, moves or cancels Sensei Cloud appointments by message or phone call.
Trusted by teams worldwide
01Reach
Every channel books into Sensei Cloud.
WhatsApp, SMS, phone calls, Instagram, Messenger, email and web chat all lead to the same Sensei Cloud schedule. The AI agent answers each one, so a busy front desk doesn’t have to mean a lost booking.
- Every channel, one schedule
- Calls and messages answered
- Existing patients found first
02Speed
Free times read live from Sensei Cloud.
Patients pick from the times Sensei Cloud shows as free right now, and the AI agent books the one they choose. When plans change, it moves or cancels the visit, reading it back and saving it once they say yes.
- Live free times by provider
- Moved or cancelled in the chat
- Confirmed with the patient first
03One record, whole lifecycle
New to the practice, added before booking.
When someone isn’t in Sensei Cloud yet, the AI agent adds them as a new patient before booking. Later they can ask when their visit is, or who it’s with, and get the answer straight from Sensei Cloud.
- New patients added first
- Visit questions answered in the chat
- One thread from first message
Made for every new patient and regular.
For Sensei Cloud practices in the US and the UK, MessageMind books, moves and answers from the same schedule your front desk uses.
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Usual hygienist or first opening
Dentists and hygienists, with the free times Sensei Cloud shows right now. Patients ask for their usual hygienist or the first opening.
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Rescheduled straight in Sensei Cloud
Patients move or cancel in the chat, and Sensei Cloud is updated as soon as they say yes.
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Replies that sound like you
Providers, appointment types and practice details come from Sensei Cloud, so every answer matches your practice.
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Dentists keep the clinical side
The AI agent books the visit the patient asks for and never diagnoses. Clinical questions go to your dentists.
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Your front desk takes over
When a patient needs a person, your front desk picks up with the booking, every change and the whole conversation in view.
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Who it’s with and when
Patients ask when their appointment is or who it’s with, and the AI agent answers straight from Sensei Cloud.
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Spa Hotel Anglický Dvůr automates 80% of the front desk on WhatsApp
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Army & Navy Stores answers sizing and returns before checkout drop-off
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Connect the conversation to your stack.
Carestream Dental
Stripe
HubSpot
Calendly
Messenger
Instagram
SMS
Gmail 
Questions people ask about the Carestream Dental integration.
What do we need to connect Carestream Dental’s Sensei Cloud?
An admin login for your Sensei Cloud practice. We connect it with you during setup, and patients carry on messaging the way they already do.
Can patients book, move or cancel in Sensei Cloud while the front desk is busy?
Yes. The AI agent checks live free times, reads the booking or change back to the patient and saves it in Sensei Cloud once they say yes.
Can new patients book with a Carestream Dental practice?
Yes. If someone isn’t in Sensei Cloud yet, the AI agent adds them as a new patient, then books the visit they asked for.
Will the AI agent tell a patient they need a crown?
No. It never diagnoses or picks a treatment, and only books the visit the patient asks for. Questions like that go to your team with the whole conversation.
What if two patients want the same Sensei Cloud slot?
Only one gets it. The AI agent only offers times Sensei Cloud shows as free and never forces a booking into a taken slot, so the other patient is offered the next free times.
Does the patient confirm before anything is saved?
Yes. The AI agent reads back the day, time and provider, and only saves a booking or change in Sensei Cloud after the patient says yes.
