Education
AOSR
“+27% conversions”
Walter BalducciCommunications ManagerOne AI front desk for every CareStack location.
Patients book, move and cancel at any of your offices, ask what they still owe and check their next visit, by text, chat or phone.
Trusted by teams worldwide
01Reach
Texts, calls and DMs for every location.
Phone calls, texts, WhatsApp, Instagram, Messenger, email and web chat from every office reach one AI agent that books into CareStack. It finds the patient’s record first, or adds them as a new patient at the location they want.
- Every location in the group
- New patients added
- Patient found before any change
02Speed
Live openings, booked in seconds.
MessageMind checks the openings CareStack shows for each provider and office, books the one the patient picks and moves or cancels it when plans change. Every change is read back and saved once they say yes.
- Live openings by provider
- Move or cancel by text or call
- Saved only after a yes
03One record, whole lifecycle
Balances and next visits, in one thread.
Patients ask what they still owe or when their next cleaning is, and the AI agent answers from CareStack. Bookings, changes and questions stay in one thread your front desk can read.
- Outstanding balance on request
- Visit questions answered by text
- One thread for your front desk
Made for every practice in your group.
From one practice to a group with offices across the US or the UK, MessageMind books into CareStack the way your own front desk would.
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Every provider, every office
The AI agent sees who has openings at each office, so a patient can pick the location and time that suit them.
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Moved or cancelled by text
A patient texts that Tuesday no longer works, and a few messages later the new time is in CareStack. Cancelling is just as quick.
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On brand at every office
Providers and appointment types come from each office in CareStack, so every reply sounds like that office’s own front desk.
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Treatment is your call
Whether someone needs a crown or a filling is for your dentists to decide. The AI agent books the visit and never diagnoses.
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Handoffs with full context
Billing disputes, clinical questions and anything unusual reach your team with the full conversation attached.
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Balances, answered
Patients ask what they owe, and the AI agent tells them the outstanding balance CareStack shows, without waiting on hold.
Rentals
Staybodia Ltd
“6 stars if I could”
Jordan Bunton-WilliamsFounder Home services
Solartek Films
“Brilliant”
Ben HicklingManaging Director
95.64%automation rate
SIP Abacus books trial classes across three timezones, hands-off
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80.69%automation rate
Spa Hotel Anglický Dvůr automates 80% of the front desk on WhatsApp
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82%Order-status deflection
Army & Navy Stores answers sizing and returns before checkout drop-off
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Connect the conversation to your stack.
CareStack
Stripe
HubSpot
Calendly
Messenger
Instagram
SMS
Gmail 
Questions people ask about the CareStack integration.
How does a CareStack practice get connected?
A CareStack login with admin access. Our team connects it with you during setup, for one practice or every location in your group, and patients have nothing to install.
Can patients book, move or cancel CareStack appointments by text?
Yes, by text, chat or phone. The AI agent offers openings CareStack shows as free, reads the change back and saves it once the patient says yes.
Can new patients book at any CareStack location?
Yes. If someone isn’t in CareStack yet, the AI agent adds them as a new patient, then books them at the location they choose.
Does the AI diagnose or recommend treatment?
No. It books the appointment the patient asks for and never diagnoses or picks treatment. Clinical questions go to your team with the whole conversation.
Can it double-book a provider in CareStack?
No. Only openings CareStack shows for that provider are offered, and if one is taken mid-conversation, the patient gets the next ones instead.
Can patients ask about their CareStack balance?
Yes. The AI agent finds the patient in CareStack and tells them the outstanding balance it shows. Questions about the bill itself go to your front desk with the whole conversation.
