Education
AOSR
“+27% conversions”
Walter BalducciCommunications ManagerYour Aerona diary, booked from every call and message.
Patients across the UK and Ireland book, move and cancel by phone or message, and the AI agent finds them in Aerona Dental or registers them as new.
Trusted by teams worldwide
01Reach
Patients ring or message, and Aerona gets the booking.
Many patients still phone the practice, so the AI agent answers calls as well as WhatsApp, SMS, Instagram, Messenger, email and web chat. Every booking lands in one Aerona Dental diary, with the patient found or registered first.
- Existing patient found first
- New patients registered
- Calls and messages, one diary
02Speed
Free times found while the patient waits.
While the patient is still on the phone or in the chat, MessageMind finds a free time in Aerona Dental and books it. Moves and cancellations work the same way, read back first and saved once the patient agrees.
- Live free times from Aerona
- Move or cancel on the same call
- Read back before saving
03One record, whole lifecycle
No more calls just to check a time.
Patients ask what time they’re booked in or who they’re seeing, and the AI agent answers from Aerona Dental. Every booking, change and question stays in one thread your reception team can read.
- Upcoming visits answered
- One thread per patient
- Whole conversation for reception
Made for every NHS and private patient.
From the first call to the day of the visit, MessageMind keeps the booking side of your practice in step with Aerona Dental.
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Every clinician’s free times
The AI agent sees which dentist, hygienist or therapist is free and when, straight from your Aerona diary, and only offers those times.
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Moves and cancellations
Patients move or cancel by message or on a call, and the Aerona diary updates once they confirm, so the slot is free for someone else.
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In your practice’s own words
The AI agent uses your appointment types and clinicians from Aerona Dental and writes the way your reception team talks.
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Clinical questions go to you
The AI agent books the appointment the patient asks for and never diagnoses. Toothache, swelling and treatment questions go straight to your team.
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Reception picks up the thread
When a patient needs a person, your reception team sees the whole conversation and the booking, and carries on from there.
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The next visit, answered
A patient asks when their check-up is, and the AI agent replies with the date, time and clinician from Aerona Dental.
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Connect the conversation to your stack.
Aerona Dental
Stripe
HubSpot
Calendly
Messenger
Instagram
SMS
Gmail 
Questions people ask about the Aerona Dental integration.
What does my practice need to connect Aerona Dental?
An Aerona Dental login with admin access. Our team connects it with you during setup, and patients have nothing to install.
Can patients move or cancel an Aerona Dental appointment?
Yes, by message or on a call. The AI agent reads the change back, saves it in Aerona Dental once the patient agrees, and the old time is free again in the diary.
Can new patients book in Aerona Dental?
Yes. If someone isn’t in Aerona Dental yet, the AI agent registers them as a new patient before booking, so reception doesn’t retype anything.
Does the AI give clinical advice?
No. It never diagnoses or chooses treatment. Pain, swelling and any other clinical question go to your team with the whole conversation.
Can it double-book a dentist in Aerona Dental?
No. It only offers times Aerona Dental shows as free, and it never forces a booking into a taken slot.
Can patients book Aerona Dental appointments on WhatsApp?
Yes, and by SMS, phone, Instagram, Messenger, email or web chat too. Whichever they choose, the booking lands in the same Aerona diary.