Vivo Body Studio is the flagship. A boutique body and skin clinic built around HIFU, RF contouring, and skin treatments. The Fat Freezing Clinic is its sister brand. Same studio, same clinicians, same after-care, but the brand exists to do the one job its name implies, and to do it for the patient who searched for cryolipolysis and not for a wellness destination.
The pair sit on a shared operations stack. One GoHighLevel account, one CRM, one calendar layer, two brand identities. The challenge was never the marketing. The challenge was the funnel underneath. Cold lists from previous campaigns, fresh leads from Meta ads, organic inquiries from Instagram and the web, all landing in the same pipeline and all expecting a reply that read like the right brand.
They built the desk on MessageMind. The agent sits inside GoHighLevel, fires outbound messages on the right brand voice at the right pipeline stage, and books consults straight into the right calendar.
From a GHL pipeline stage to a booked consult.
MessageMind sits where the cold lead meets the live conversation. GoHighLevel holds the source of truth. MessageMind handles every message that goes in or out of it, fires the right outbound at the right moment, and writes the booking back to the right brand calendar.
"Lovely to hear from you. HIFU works beautifully on the lower face. We usually start with a free assessment to map the right protocol for you. Shall I pencil in Thursday at 6?"
"Cryolipolysis on the lower abdomen, two cycles, full results in 8 to 12 weeks. £349 per cycle, £599 for two. Free body mapping included. Want a slot this week?"
The list that used to sit and rot.
Every body sculpting studio has one. The list of leads who inquired in spring, lost momentum by summer, and were never followed up. Most teams never get back to them. The cost of a human consultant working through that list one by one was never worth the conversion rate.
MessageMind works the list. Tagged by treatment interest, by last touch, by brand. The AI sends a warm, on-brand re-engagement message. Around half reply. The ones who do, the AI converts on the same thread without ever calling them.
The leads were never the problem. The follow-up was. MessageMind sits inside GoHighLevel and runs the part of the funnel that used to leak.
When the phone rings, the AI answers.
Some patients still call. The MessageMind voice agent picks up, greets in the right brand voice, qualifies the inquiry, and either books straight into the GHL calendar or warm-transfers to a studio specialist. The studio team stays in the treatment room instead of on the front desk.
We were running two brands with one team and the pipeline was quietly killing us. Now the pipeline runs itself and the team is in the room with the client.
The results.
One engine, both brands.
One agent, one operations stack, two body sculpting brands. Vivo consults read warm and holistic. Fat Freezing Clinic consults read direct and results-led. The same MessageMind agent runs both, with the voice, pricing, and after-care notes swapping the moment the conversation is tagged.
The dormant pipeline got worked.
The cold list inside GoHighLevel finally has a follow-up cadence behind it. Leads who inquired months ago and were never recontacted are now being re-engaged, brand-aware, on the channel they originally used. 63% of dormant contacts get a reply back.
£620k of pipeline influenced.
Across the two brands and four months of operation, the AI has touched £620k of pipeline value. Booked consults, no-show recoveries, re-engaged cold lists, all attributed cleanly inside GoHighLevel reporting.
Studio time goes back to the room.
The studio team spends consult time with patients in the treatment room, not the front desk. Bookings arrive into the right calendar already screened, with the patient's history and brand context attached.
Two brands. One engine. Funnel handled.
Vivo Body Studio and the Fat Freezing Clinic do not need two operations teams. They need one MessageMind agent that knows the difference between a warm holistic conversation and a direct cryolipolysis pitch. The GoHighLevel pipeline runs itself, the calendars fill, and the studio team gets to do what brought them into the room in the first place.
Run your sister brands on one engine.
A 20-minute walkthrough on your GHL pipeline, your channels, your calendar. No slide deck.