Terms and conditions
Last modified: January 15, 2024
Our services
Service Description:
MessageMind provides AI-powered customer support across multiple platforms to create a consistent and efficient experience for both businesses and their customers.
Service Use:
We grant you a limited, non-exclusive, non-transferable license to access and use our services in accordance with these terms.
Service Availability:
While we strive to ensure the services are available 24/7, we cannot guarantee uninterrupted or error-free operation.
Property rights
Ownership:
All content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by MessageMind.
Restrictions:
No part of MessageMind’s services may be copied, reproduced, republished, or utilized in any manner without express written permission.
User Obligations
Account Use:
Users must maintain the confidentiality of account information and are responsible for all activities that occur under their account.
Prohibited Activities:
Users are prohibited from engaging in activities that are illegal, infringing, or harmful to others.
Prohibited Activities
Unlawful Use:
Using the services for any unlawful purposes is strictly prohibited.
Interference with Service:
Attempting to disrupt or interfere with the secure operation of the service is not allowed.
Services Management
Service Modification:
We reserve the right to modify or discontinue the service at our sole discretion.
User Interactions:
We may, but are not obligated to, monitor or review user interactions.
Subscription and Fees
Pricing:
The pricing for our services is subject to change with prior notice.
Billing:
We will bill according to the payment terms provided at the time of purchase.
Termination and Cancellation
Termination by Us:
We may terminate or suspend access to our services immediately, without prior notice, for any reason whatsoever.
Termination by User:
Users may cancel their subscription at anytime.
Contact information
Customer Support:
For customer support with account-related and payment-related questions, contact us at the provided support email.
Feedback:
We welcome your questions and suggestions at our official contact email.
General Provisions
Changes to Terms:
These terms and conditions may be amended at any time at our discretion.
Governing Law:
These terms shall be governed by the laws of the jurisdiction in which MessageMind operates.