Partner ufficiale Meta Business

AI che gestisce
il tuo front desk.

Voce, testo, email e social. Un'unica AI che ragiona, agisce nei tuoi strumenti e chiude il cerchio su ogni conversazione. 24/7.

Prenota una demo Provala gratis

Nessuna carta di credito richiesta

15:24

Chats

Search the entire inbox…

MessageMind Live

Inbox

6 active

SH

Sara Hernandez just now

"Can you book a table for Friday 7pm?"

AI booked · 0.4s
LT

Lucas Thomas now

Customer is typing…

AI is replying…
MT

Mason Taylor 2m

"Need to reschedule to 1:30, possible?"

AI rescheduled · 0.5s
IA

Isabella Anderson 5m

"Need to speak to a human about my refund"

→ Escalated to Sarah

1,284 conversations handled today

Adam is managing this conversation

Your Unified Inbox

Manage all your conversations in one place with our Unified MessagingHub. Effortless and efficient, it's designed to keep you connected, always.

Scelti da team in tutto il mondo

Inbound o outbound, testo o voce.

Un agente. Ogni canale.

WhatsApp Business

WhatsApp Business WhatsApp

API Meta ufficiale. Template, broadcast, conversazioni bidirezionali.

Gmail Gmail

Triage in entrata, risposte intelligenti, conversazioni in thread.

Instagram Instagram

DM, risposte alle storie, funnel da commento a DM. Tutto automatico.

Outlook Outlook

Inbox Microsoft 365, integrato col calendario, enterprise-ready.

Facebook Messenger

Facebook Messenger Messenger

DM della pagina, click-to-message ads, qualifica istantanea.

SMS & iMessage SMS

SMS bidirezionali in 100+ paesi. Pronto a RCS per thread più ricchi.

Voice AI Voce

Risponde al telefono. Voce realistica con cadenza umana.

Chat web Chat web

Integrala nel tuo sito. Passa agli umani quando serve.

Calendly

Calendly

Calendar

Cal.com

Calendar

Google Calendar

Google Calendar

Calendar

HubSpot

HubSpot

CRM

WebCRM

WebCRM

CRM

Salesforce

Salesforce

CRM

Acuity

Acuity

Booking

17track

17track

Package tracking

GoHighLevel

GoHighLevel

CRM

SimplyBook

SimplyBook

Booking

Jobber

Jobber

CRM

Google Sheets

Google Sheets

Database

Gmail

Gmail

Email

Instagram

Instagram

Channels

Messenger

Messenger

Channels

Outlook

Outlook

Email

iMessage

iMessage

SMS

Voice

Voice

Telephony

Square Bookings

Square Bookings

Booking

Amelia

Amelia

Booking

Playtomic

Playtomic

Booking

Booking.com

Booking.com

Travel

Twilio

Twilio

Telephony

Unleashed

Unleashed

Inventory

Shopify

Shopify

E-commerce

WooCommerce

WooCommerce

E-commerce

BigCommerce

BigCommerce

E-commerce

Squarespace

Squarespace

E-commerce

Wix

Wix

E-commerce

Stripe

Stripe

Payments

Integrations

Plugs into the systems you already run.

Native, two-way integrations with the tools your team already uses. Real-time sync, no Zaps or middleware.

50+ integrations live

Any system with API or webhook

Talk to integrations

Come funziona

3 passi. 0 codice.

Addestra il tuo agente su quello che sai, digli cosa fare, poi collegalo agli strumenti che i tuoi clienti già usano.

01

Passo uno · Conoscenza

Addestralo su quello che sai.

Knowledge base

Incolla il tuo sito, carica i PDF, sincronizza l'help center. Il tuo agente assorbe tutto in pochi minuti. Senza team di integrazione.

Esegue il crawl del sito e delle FAQ automaticamente
Carica PDF, documenti e listini prezzi
Si sincronizza in minuti, niente sviluppatori

Fonti di conoscenza

🔗 →

🌐

iltuosito.com 12.840 articoli analizzati

✓

PDF

manuale-prodotto.pdf 1.284 sezioni indicizzate

✓

PDF

faq.pdf 86 coppie domanda-risposta

✓

Agente addestrato su 3 fonti

02

Passo due · Prompt

Digli come comportarsi.

Prompt

Imposta tono, obiettivi e regole di escalation in italiano semplice. Niente alberi decisionali, niente script, niente sviluppatori. Scrivi solo cosa vuoi.

Definisci tono, voce e stile del brand
Imposta le regole di escalation in lingua semplice
Niente flowchart, script o sviluppatori

Personalità dell'agente ● Salvato

Nome del dipendente AI

Tono

Comportamento

Il tuo ruolo · qualifica i lead, fai una domanda alla volta

Identifica l'intento
Qualifica il lead in base a: budget, interesse
Se è qualificato, prenotalo

03

Passo tre · Lancio

Collegalo. Vai live.

Canali

Collega WhatsApp, SMS, voce, email e integra direttamente CRM, calendario e stack di pagamenti. Live su ogni canale e strumento in pochi secondi.

Un agente su ogni canale
Si connette al tuo CRM e calendario
Live in pochi minuti, nessuna migrazione

Canali e integrazioni Live

WhatsApp

SMS

Voce

Email

HubSpot Connesso

Salesforce Connesso

Calendly Connesso

Stripe Connesso

Live su 4 canali e 4 strumenti

Costruito per ogni tipo di attività.

Da cliniche locali a e-commerce, MessageMind gestisce il tuo front desk su ogni canale che usano.

Ecommerce

Order issues sorted before they ever reach your support team.

Hospitality & Rentals

Guests arrive at 1 AM. The team's asleep. Doors still open.

Beauty & Wellness

Late-night bookings keep coming in while the chairs sit empty.

Healthcare & Clinics

Patients don't wait for office hours, and now they don't have to.

Home & Local Services

Emergencies don't pick a time. Your dispatch shouldn't either.

Real Estate

Every lead qualified, every showing booked, before it goes cold.

Automotive

Buyers shop late at night. Your salespeople don't have to anymore.

Professional Services

Client intake runs itself while you're still with the last client.

Education & Coaching

Students ask questions at midnight. Someone always answers right away.

Cosa fa MessageMind

Un cliente. Sei lavori.

Guarda come una conversazione attraversa tutti i lavori del tuo front desk. A destra si illumina il lavoro in corso a ogni passo.

New lead synced from HubSpot Tue Apr 9, 10:12 AM

01 Greet

Hey Sarah! I saw you showed interest in MessageMind. What brought you in today?10:12

Hi! Looking into AI for our customer support.10:13

02 Qualify

Got it. How big is your team, and what tools are you currently using?10:14

Small team, about 10 of us. Using HubSpot for the most part.10:15

When are you hoping to get something running?10:16

ASAP honestly. Ideally up by next month.10:17

03 Book

Sounds great. I have Tue 10 AM, Wed 2 PM, or Thu 4 PM open with our team. Which works for you?10:18

Wed 2 PM works.10:19

Got it. What is the best email to send the invite to?10:19

[email protected]10:20

Locked in for Wednesday at 2 PM. I will call you from this same number you are texting me from. Invite is on its way to [email protected].10:21

Booked Wed Apr 16, 2:00 PM

Sun Apr 14 · 5 days later, went quiet after the call

04 Follow up

Hey Sarah, just checking in. You went quiet after our call last week. Want to grab another time to walk through pricing?14:22

Yeah, sorry. Things got busy on our end. Would love to pick it back up.14:31

No worries at all. Priya from our team has Fri at 2 PM open. Want me to send the invite?14:32

Yes please.14:33

Sent. Talk Friday!14:33

Booked Fri Apr 19, 2:00 PM

Mon Apr 28 · 2 weeks later, signed up

05 Resolve

Quick question. How do I get the AI to only respond between 9 AM and 5 PM?09:08

Easy. Go to AI Lab → AI Training → Active Hours. Switch it from Always On to Manual, then set the window to 9 AM to 5 PM.09:09

Cited help article "Set active hours"

Got it, thanks!09:10

One more thing. We are looking at going from 10 to 50 seats next quarter. Any flexibility on pricing?09:11

06 Escalate

For 50+ seats we have custom pricing, so the right person here is David on our team. Looping him in now and sharing this whole thread so you do not have to repeat anything.09:12

Escalated to David Account Executive · Full thread context shared

The 6 jobs MessageMind does

Greet Answer every inbound. Open every outbound.

Qualify Score every lead before a human ever sees it.

Book Books the meeting straight into your scheduling tool.

Follow up Re-engage every conversation that goes quiet.

Resolve Answer routine questions with sourced help docs.

Escalate Notify the right teammate with full conversation context.

Risultati veri

I numeri dei nostri clienti nei primi 60 giorni.

Misurato su 200+ deploy in servizi, e-commerce, sanità e immobiliare.

Leggi le storie dei clienti

11s

Tempo medio di prima risposta, tutti i canali

+38%

Più appuntamenti rispetto ai team solo umani

70%

Ticket di supporto risolti completamente dall'agente

Sei in ottima compagnia.

Basato su 345 recensioni verificate su G2, Trustpilot e Featured Customers.

Leggi tutte le storie

Travel agency

Jayesh Ashar Pearl Tourism & Leisure Group Founder and CEO

"Strongly recommend"

Fantastic job on our AI assistant Albert and the VIP phone system. Anybody looking for these kind of products, we strongly recommend MessageMind for their timely delivery and very good pricing.

Jayesh Ashar · Pearl Tourism & Leisure Group Read story

Ecommerce

Wim van den Oever Prolan Benelux Founder

"Matt is the best"

The fast and patience respond of Matt is great, he helped me with installing the MessageMind on my website of Prolan Benelux. Matt is the best!

Wim van den Oever · Prolan Benelux Read story

Ecommerce

Aleksandra Rykova Riko Candle Dubai Small business owner

"+80% in sales"

Since using MessageMind, my sales have increased by over 80%. B2C customers can ask questions instantly before buying, and the AI knows everything about my brand. It honestly feels like a real human.

Aleksandra Rykova · Riko Candle Dubai Read story

Aesthetics clinic

Junaid Javaid Vivo Body Studio Marketing Manager

"Support available 24x7"

The best thing has the the support team who have been available 24x7 to solve all the doubts. The AI is in itself very efficient at getting the desired results. Also the AI is being updated with new features everyday which is a great addition.

Junaid Javaid · Vivo Body Studio Read story

Home services

Ben Hickling Solartek Films Managing Director

"Brilliant"

It's brilliant, and it gets through an awful lot of work.

Ben Hickling · Solartek Films Read story

Real estate

Gaukharay Argimbayeva Urban Space Real Estate Founder

"Top choice"

MessageMind is an excellent lead management tool, especially with its integration with CRM. It makes lead assignments and tracking more efficient, helping businesses stay organized. While a mobile app would be a great addition, the platform's overall functionality and ease of use make it a top choice. Highly recommend!

Gaukharay Argimbayeva · Urban Space Real Estate Read story

Real estate

Diya Nouman No5 Real Estate Founder

"Best product in the market"

I have to say! Very helpful team. Best product in the market by far. Thanks Raul 🫰

Diya Nouman · No5 Real Estate Read story

Ecommerce

Luca Flati Bloka Tag Founder

"10/10 Service"

MessageMind's AI Chatbot integrates seamlessly into our website allowing us to view customers requests and reply to them 24/7 with efficency and quality replies. With the help of the team we easily set it up in minutes and we found it very easy to use. 10/10 Service!

Luca Flati · Bloka Tag Read story

Agency

TJ Top Music Marketing Agency Head of Marketing

"Competitive edge"

MessageMind isn't just a salesman, it's also a customer support agent. Our AI agent, Elliott, replies just as a human would. Customers always compliment our service, and MessageMind has given us that competitive edge.

TJ · Top Music Marketing Agency Read story

Book your demo

Your front desk,
on autopilot.

30-minute working call. We show up with your AI agent already built for your business. No commitment.

Let's work together to determine your company's requirements
Let us present the AI agent built for you
Let's answer your questions and discuss possible next steps

Your demo is hosted live by a MessageMind specialist. Joining 5,000+ companies already running on MessageMind.

Meta Business Partner

99.99% Uptime SLA Multi-region failover

FAQ

Le domande vere, con risposte.

No. I chatbot parlano. MessageMind agisce. Ragiona su richieste complesse e poi esegue azioni reali nei tuoi strumenti: prenota inviti in calendario, crea record CRM, emette rimborsi, programma promemoria, invia fatture. La conversazione è il trigger; il valore è il lavoro che porta a termine.

No. Prenota una demo e uno specialista MessageMind (Raul, Andrea o Goma) si presenta con un agente AI già costruito per la tua attività, addestrato sul tuo sito, sui PDF e sull'help center. La maggior parte dei team va live in meno di 24 ore. Gestiamo onboarding WhatsApp, numeri vocali, integrazioni, addestramento e calibrazione del tono end-to-end.

Canali: WhatsApp, SMS / iMessage, voce (numeri telefonici reali), Gmail, Outlook, Instagram, Messenger e chat web. Integrazioni: HubSpot, Salesforce, GoHighLevel, Calendly, Cal.com, Google Calendar, Acuity, Stripe, Shopify, WooCommerce, Twilio e altri 50+. Qualsiasi cosa con API o webhook, la colleghiamo.

Decidi tu. La maggior parte dei team lo dichiara al primo contatto; alcuni no. I clienti dicono spesso cose come "non si capisce che è un'AI" perché la addestri a rispondere esattamente come faresti tu, nel tuo tono e nella tua lingua.

Passa il testimone in modo pulito. L'agente svolge 6 lavori di base: Accoglie, Qualifica, Prenota, Segue, Risolve ed Escala. Quando una conversazione richiede un umano, la assegna al collega giusto nella tua inbox con tutto il thread e il contesto. Nulla cade nel vuoto.

Sì. Conforme GDPR / DSGVO, server a Francoforte, Germania, SLA del 99,99% di uptime con failover multi-regione. Redazione PII configurabile e log di audit completi per settori regolamentati (sanità, legale, servizi finanziari). Non addestriamo mai modelli condivisi sui tuoi dati.

Basato sull'uso, con una quota piattaforma fissa. La maggior parte dei clienti sostituisce il lavoro ripetitivo di 2-4 FTE nel primo trimestre, quindi l'AI di solito si ripaga in poche settimane. Prenota una demo per un preventivo personalizzato.