Bank on a FinTech AI Agent

Powered by messagemind™

Boost adoption and cut expenses by providing instant solutions and useful advice for customer queries.

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2.8x ROI in just 12 months

$450K annual savings

1.7x increase in Automated Resolution Rate

Stay ahead of demand — without breaking the bank

Searching for the most effective method for your customers to handle their frequent and crucial queries themselves? Messagemind's AI Agent offers specialized knowledge in FinTech.

Empower and Engage

Seamlessly train and onboard. Minimize drop-offs.

From the very beginning, offer your customers essential digital banking education. Assist them with account setup, funding, applications, and more to boost usage and foster loyalty.

Secure Multichannel Support

Automate inquiry resolution. Lower costs.

Verify customer identities and provide secure support across any channel, from simple account balance queries to detailed loan application processes.

Tailored AI Solutions

Customize interactions using customer data. Improve service.

Offer customized solutions tailored to each customer. Integrate your AI Agent with your business systems, enabling it to utilize profile data for conducting account-specific tasks.

Launch with ease

Win, retain, and expand your customer accounts using a FinTech AI Agent.

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"Messagemind has been a game-changer for us at TMMA, performing the work of 10 full-time agents. This efficiency boost hasn't led to staff reductions but rather, allowed us to focus our human resources on forming a 'gold glove' team for our elite clients. Thanks to messagemind, we're redefining excellence in music marketing, investing in strategic initiatives and superior service."

Andrea Hon

General Manager

+ 0 %

Increase in Automated Resolution Rate

"Integrating messagemind with 'Order with Dom', our interactive chatbot, boosted efficiency by 30% and cut response times in half. Now, Dom handles 70% of inquiries, enhancing our customer experience significantly. This partnership showcases our commitment to leading-edge service."

Christopher Thomas-Moore

Chief Digital Officer

+ 0 K

Savings / year

Simplify digital banking

Messagemind's AI Agent is expertly tailored for the financial services, fintech, and banking sectors.

Boost product adoption and expand customer accounts by guiding users on product utilization, detailing account modifications, and highlighting upcoming promotions.
 
Develop a personal financial assistant to streamline the process. Enable customers to securely modify their account details or update information directly via chat or phone.
 
Quickly address urgent inquiries. Promptly handle security issues, enable customers to report compromised cards, or escalate to a specialized human agent when necessary.
 
Accelerate digital banking through self-service. Enable customers to quickly manage daily tasks such as checking transaction details, balances, and credit limits.
 

Messagemind's AI Agent vs. Scripted FinTech Chatbots

Instead of following a script, your AI Agent actually reasons to figure out how to best resolve an inquiry, even the most complex ones.

Banking AI Agent

Humanized responses

Instead of creating and managing scripts for each problem, an AI Agent uses knowledge and data from your tech stack to analyze a customer issue and determine the most appropriate action to take.

Scripted Banking Chatbot

Programmed responses

A simple scripted chatbot operates on a predetermined sequence. Each potential customer question, from account updates to credit limit raises, must be anticipated and programmed in advance.

case studies

An AI-powered platform built for CX teams

Discover the power of an AI Agent for your business.

Launch with ease

Get a demo today
and watch your business grow

Dive into seamless automation, impeccable customer interactions, and effortless integrations.

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